Technical Support Specialist
Codelattice —Calicut, Kerala
- Computer Science
- Software troubleshooting
- Windows
SYSTEM ADMINISTRATOR (DEMAND-BASED JOB)
Answergen —Kochi, Kerala
- Azure
- Computer Science
- Software troubleshooting
Quick apply
11d
Senior Linux System Admin
NdimensionZ —Kochi, Kerala
- Full-time
- DevOps
- English
- Windows
1d
System Administrator
Tecgemini —Thiruvananthapuram, Kerala
- Email
- Bachelor's degree
- Linux
- Diploma
IT Sales Support Role
Ewaantech Technologies Pvt. Ltd. —Kochi, Kerala
- ₹26,500 - ₹31,000 a month
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
11d
Junior Linux System Administrator
Aiderpro Technologies —Kochi, Kerala
- Email
- B.Sc
- English
- Master's degree
SR. SERVICE DESK ENGINEER (L2)
Cyncly —Kochi, Kerala
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Technical Support Engineer
Sysnet Global Technologies Pvt.Ltd —Kochi, Kerala
- Computer Science
- Software troubleshooting
- B.Sc
Quick apply
System Administrator (Cloud/DevOps Focus)
Zoondia —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- DevOps
Senior System Administrator
Giridhar Eye Institute Kadavanthra —Kadavanthara, Kochi, Kerala
- Full-time
- Azure
- B.Sc
- Bachelor's degree
- Paid sick time
Quick apply
3d
Linux System Administrator
Softnotions Technologies —Thiruvananthapuram, Kerala
- Full-time
- Software troubleshooting
- DevOps
- Windows
Technical Support Executive
WorkSent Technologies Pvt Ltd, InfoPark Kochi —Kochi, Kerala
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid sick time
Quick apply
4d
MARKETING SPECIALIST - IT & B2B OUTREACH
iLeaf Solutions —Kochi, Kerala
- Full-time
- Marketing
- Bachelor's degree
- Communication skills

Discover related jobs

Based on your search for it support jobs.

Network & System Engineer (L2)
Amyntor Tech Solutions Pvt Ltd —Kulathur, Thiruvananthapuram, Kerala
*Mentorship:* Support and provide technical guidance to L1 engineers to improve first-call resolution rates. This role requires a strong technical foundation,…
₹25,000 - ₹35,000 a month
Quick apply
5d
Infrastructure and DevOps Engineer
Clebu Technology Solutions —Kochi, Kerala
A core early deliverable is to assess the current environment and recommend whether to retain and improve it, or shift to an alternative - public, private or…
₹1,20,000 - ₹1,50,000 a month
Quick apply
3d

I want to receive the latest job alerts for it support in kl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support jobs near kl

Technical Support Engineer jobs in Kochi, Kerala

Systems Administrator jobs in Kochi, Kerala

Systems Administrator jobs in Thiruvananthapuram, Kerala

IT Support jobs in Kochi, Kerala

Technical Support jobs in Kochi, Kerala

It Support jobs in Chennai, Tamil Nadu

Work From Home Technical Support jobs in Pune, Maharashtra

Technical Support Engineer jobs in Koratti, Thrissur, Kerala

Technical Support Engineer jobs in Thiruvananthapuram, Kerala

Technical Support Engineer jobs in Dhule, Maharashtra

Technical Support Engineer jobs in Hosur, Tamil Nadu

Diploma Civil Engineer jobs in Pune, Maharashtra

Mechanical Engineer, Bokaro jobs in Jharkhand

Tsi Transworld Systems, Inc India jobs in Vashi, Navi Mumbai, Maharashtra

It Administrator jobs in Coimbatore, Tamil Nadu

Systems Administrator jobs in Kurla, Mumbai, Maharashtra

Database Administrator jobs in Chennai, Tamil Nadu

Embedded Systems Fresher jobs in Hyderabad, Telangana

Systems Administrator jobs in Chandigarh

Systems Administrator jobs in Madurai, Tamil Nadu

Technical Support Specialist

Codelattice -
Calicut, Kerala

Apply Now

Job details

Fresher

Qualifications

BCS
Operating systems
Computer Science
Software troubleshooting
Windows
Technical support
Quality assurance
Bachelor's degree
Linux
Communication skills
Help desk

Full job description

Codelattice Jobs

You are smart, driven and passionate about technology. We are a bunch of fun-loving tech enthusiasts who create cool things that matter. Could this be a match made in digital heaven?

We are passionate

We live, breathe, eat, sleep technology. We are constantly on the lookout for digital breakthroughs that will transform our clients business.

We are all co-creators

Our motto – we are all in this together. We ideate and create amazing work as a team. We inspire and motivate each other to bring the best of ourselves to work, every day.

We are always learning

We encourage a culture of mentorship and growth. Everyone can learn something from each other. So exercise your freedom to learn and contribute freely.

We are our own boss

You heard that right. No micro managing, no fire breathing dragon boss. We want you to take the lead in your area of your expertise. And if you hit a roadblock, we will back you with the right support.

We play global

Our vision is to become an innovative solutions provider at a global level. We want to bridge international business communities across the world through cutting-edge technology and transformative products.

We champion women

We are strong advocates for encouraging more women in the field of technology. We believe in creating a supportive and enriching environment for our women colleagues and give them the opportunity to make a mark in their chosen expertise.

Published Date: April 1, 2026

Experience

Fresher

Location

Calicut

Job Description

As a Junior Technical Support Specialist, you will play a pivotal role in providing technical assistance and support to customers and internal stakeholders. You will be responsible for troubleshooting and resolving technical issues, maintaining documentation, and assisting in the implementation of technical solutions. This role requires strong communication skills, attention to detail, and a passion for problem-solving.

Role and Responsibilities:

Provide Technical Support: Respond to customer inquiries and issues via phone, email, or chat in a timely and professional manner. Troubleshoot technical problems and provide solutions to customers, escalating issues as needed to senior support staff.
Issue Resolution: Diagnose and resolve technical hardware and software issues, including but not limited to networking problems, software configuration, and hardware malfunctions. Document troubleshooting steps and resolutions for future reference.
Customer Communication: Communicate technical solutions to customers in a clear and understandable manner, ensuring that they are fully informed and satisfied with the resolution of their issues. Maintain a high level of professionalism and empathy in all customer interactions.
Documentation: Create and maintain documentation related to technical support procedures, troubleshooting guides, and knowledge base articles. Ensure that documentation is accurate, up-to-date, and easily accessible to the support team and customers.
Collaboration: Collaborate with cross-functional teams, including product development, engineering, and quality assurance, to identify and resolve complex technical issues. Provide feedback on product improvements and contribute to the continuous improvement of support processes.
Training and Development: Stay updated on industry trends, new technologies, and best practices in technical support. Participate in training sessions and workshops to enhance technical skills and knowledge.

Qualifications:

Bachelor's degree in Computer Science, IT or related field preferred.
Strong problem-solving skills and ability to troubleshoot technical issues independently.
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
Familiarity with operating systems (e.g., Windows, macOS, Linux), networking principles, and software applications.
Proficiency in using help desk software and remote support tools.
Ability to work collaboratively in a fast-paced environment and prioritize tasks effectively.

For further information regarding this position, please contact HR at: +91 884 865 2618

Apply Now

Refine Your Search

it support jobs in kl

Technical Support Specialist

SYSTEM ADMINISTRATOR (DEMAND-BASED JOB)

Senior Linux System Admin

System Administrator

IT Sales Support Role

Junior Linux System Administrator

SR. SERVICE DESK ENGINEER (L2)

Technical Support Engineer

System Administrator (Cloud/DevOps Focus)

Senior System Administrator

Linux System Administrator

Technical Support Executive

MARKETING SPECIALIST - IT & B2B OUTREACH