remote technical seo Jobs – 144 Open Jobs Today

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Wholesale Customer Success & Relationship Executive (Remote)

Amazing Gem Shop LLC
Remote

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Job details

Part-time | Full-time
₹25,000 - ₹35,000 a month
9 days ago

Benefits

Flexible schedule

Qualifications

Sourcing
English
Master's degree
Customer relationship management
B2B sales
Relationship management
Manufacturing
Communication skills

Full job description

Company Overview

WishCrystal.com is a growing wholesale supplier of crystal and metaphysical products serving crystal shops, spiritual stores, gift stores, online resellers, and importers primarily in the United States.

With over a decade of experience in sourcing and manufacturing, we focus on trendy designs, strong customer relationships, reliable shipping, and long-term wholesale partnerships.

We are looking for a proactive, organized, and relationship-oriented professional to help us maintain strong communication with our existing customers while also building relationships with potential new wholesale buyers.

About the Role

This is a remote customer relationship and business communication role focused on:

maintaining regular communication with existing wholesale customers,
building trust with potential new customers,
following up consistently,
collecting customer feedback and product reviews,
and ensuring customers stay engaged with our business.

This role is ideal for someone who enjoys speaking with customers, building relationships, and maintaining long-term communication.

This is NOT a product listing, SEO, or social media management role.

Key Responsibilities Customer Relationship Management

Regularly call and communicate with existing wholesale customers
Build strong long-term relationships with buyers
Understand customer needs and maintain engagement
Become a primary point of contact for customers

Customer Follow-Ups & Retention

Follow up with inactive or past customers
Maintain communication momentum through calls and emails
Encourage repeat orders and customer loyalty
Collect feedback and product reviews from customers

New Customer Communication

Reach out to potential wholesale customers
Introduce WishCrystal products and business
Build trust and comfort with new buyers
Assist in converting inquiries into customers

Email Communication & Newsletters

Send regular email newsletters and updates to subscribers and customers
Share promotions, new arrivals, and product highlights
Help maintain ongoing customer engagement through email communication

Reporting & Organization

Maintain records of customer conversations and follow-ups
Update customer notes and communication status
Share simple weekly progress reports

Requirements

Excellent spoken and written English communication skills
Confidence speaking with international customers over phone calls
Strong relationship-building and follow-up skills
Friendly, professional, and patient communication style
Organized and proactive personality
Ability to work independently in a remote environment

Preferred Experience (Bonus)

Customer success or customer relationship management
B2B sales or telesales
Export or wholesale business experience
International customer communication
CRM or customer database management

Compensation

Salary: ₹25,000 – ₹35,000 per month
Additional performance incentives based on:
customer engagement,
follow-up consistency,
customer retention,
and repeat order support

Work Details

Remote position
Flexible work hours
Long-term growth opportunity
Direct communication with the founder

To Apply

Please send:

Your resume
A brief introduction about yourself
Details of any customer communication, telesales, customer success, or relationship management experience
A short voice recording (1–2 minutes) introducing yourself and explaining why you are a good fit for this role

Important

We are looking for someone who:

enjoys speaking with customers,
builds trust naturally,
follows up consistently,
and values long-term customer relationships.

Strong communication and relationship-building skills are more important for this role than technical marketing skills.

Pay: ₹25,000.00 - ₹35,000.00 per month

Education:

Master's (Required)

Experience:

Customer relationship management: 3 years (Required)

Language:

English (Required)

Work Location: Remote

Quick apply

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