Chandigarh Travel consultant Jobs – 17 Open Jobs Today

Travel Consultant
FOREVER TRAVELS —Chandigarh
- ₹23,000 - ₹35,000 a month
- Full-time
- Customer service
- Travel
- In-person
- Cell phone reimbursement
- Paid sick time
Quick apply
7d
Travel Consultant
LookMyTicket Tours and Travels Pvt. Ltd. —Chandigarh, Chandigarh
- ₹25,000 - ₹70,000 a month
- Full-time
- Microsoft Excel
- Sales
- In-person
- Paid time off
- Paid sick time
Quick apply
14d
Travel Consultant
Techfacto —Chandigarh
- ₹10,000 - ₹50,000 a month
- Full-time
- Sales
- Microsoft Office
- Team management
- Paid sick time
Quick apply
Travel Consultant
[email protected] —Chandigarh, Chandigarh
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
EA to Director
Samrat HPL —Manimajra, Chandigarh, Chandigarh
- ₹40,000 - ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Travel Sales Consultant
ZForb International Pvt. Ltd. —Chandigarh District, Chandigarh
- ₹30,000 - ₹45,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
14d
Business Development Executive (BDE)
FORTE WINDOW SYSTEMS —Chandigarh
- ₹25,000 - ₹45,000 a month
- Full-time
- Sales
- Windows
- Travel
- Paid time off
Quick apply
Travel Sales Consultant
Pioneer Academy —Chandigarh
- ₹20,404.55 - ₹30,489.76 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
Executive Assistant to Managing Director
Regal kitchen food ltd —Chandigarh
- ₹12,672.34 - ₹45,856.65 a month
- Full-time
- Administrative experience
- Travel
- Organisational skills
Quick apply
Visa Consultant
Grand Travel Planners —Chandigarh
- Email
Visa Counselor
Greenwaves visa Immigration —Chandigarh
- ₹15,000 - ₹25,000 a month
- Full-time
- Microsoft Office
- Bachelor's degree
- Computer skills
Quick apply
Visa Counselor
Humble Overseas Consultant Private Limited Firm —Chandigarh, Chandigarh
- ₹15,000 - ₹70,000 a month
- Urgently hiring
- Sales
- In-person
- Diploma
- Paid time off
- Cell phone reimbursement
Quick apply
5d
Senior Sales Manager - Agency Sales
HDFC Life —Chandigarh
- ₹6,50,000 a year
Field Marketing Executive – Study Visa & Agent Network
WISDOM OVERSEAS EDUCATION CONSULTANTS —Chandigarh, Chandigarh
- ₹15,000 - ₹30,000 a month
- Full-time
- English
- In-person
- Communication skills
Quick apply
Business Development Executive – Outreach & Partnerships - upGrad Learning Centre
Infoaccords Technologies —Chandigarh, Chandigarh
- ₹30,000 - ₹35,000 a month
- Full-time
- CRM software
- Microsoft Office
- Business development
- Paid time off
Quick apply
IXR Sales & Marketing
DOSHI ION EXCHANGE AND CHEMICAL INDUSTRIES PRIVATE LIMITED —Chandigarh, Chandigarh
- From ₹30,000 a month
- Full-time
- Sales
- B.Sc
- Master's degree
- Paid time off
- Work from home
Quick apply
Outbound visa telecaller
WISDOM OVERSEAS EDUCATION CONSULTANTS —Chandigarh, Chandigarh
- ₹10,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- Sales
- English
- Work from home
Quick apply

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Faspin Technologies Pvt. Ltd. —Chandigarh
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Web Cue LLC —Chandigarh
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7d

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Travel Consultant

FOREVER TRAVELS
Chandigarh

Quick apply

Job details

Full-time
₹23,000 - ₹35,000 a month
7 days ago

Benefits

Cell phone reimbursement
Paid sick time

Qualifications

Visa filing
Customer service
Relationship management
Amadeus
Communication skills
Negotiation

Full job description

JOB DESCRIPTION B2C Travel Consultant – Air Ticketing Department

Sales / Air Ticketing

Position Overview

The B2C Travel Consultant – Air Ticketing is responsible for managing the complete air-ticketing sales and service cycle, including understanding customer requirements, providing suitable airfare options, ticket issuance, reissuance, refunds, transit visa guidance, payment follow-up, and client coordination.

The role requires strong knowledge of airline products, GDS systems, fare rules, ticketing procedures, transit visa requirements, customer service, sales, and commercial management.

Key Responsibilities
1. Air Ticketing & General Reservations

Understand customer travel requirements and provide suitable airfare options based on destination, travel dates, and preferences.
Use Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo to search, book, and confirm tickets.
Accurately capture and verify passenger information, including:
Passport details
Travel dates
Passenger preferences
Other information required for ticket issuance
Provide fare quotations and assist customers with special requests such as:
Meal preferences
Seat preferences
Baggage requirements
Other applicable services
Clearly communicate airline rules and conditions, including:
Baggage allowances
Change fees
Cancellation policies
Applicable fare conditions
Advise customers regarding transit visa requirements based on flight itineraries, stopovers, and layover durations.
Maintain accurate booking and customer information in the organization’s prescribed internal templates.

2. Ticket Reissuance

Handle ticket modifications, including:
Date changes
Route adjustments
Passenger name corrections
Liaise with airlines and relevant vendors to determine applicable:
Penalties
Fare differences
Tax adjustments
Update ticket records in the GDS or applicable vendor portals.
Provide revised itineraries and updated ticket information to customers.
Ensure all reissuance transactions comply with airline-specific policies and agency guidelines.

3. Refund Processing

Initiate and track refund requests for partially or fully unused tickets.
Verify refund eligibility based on applicable airline fare rules and cancellation policies.
Coordinate refund processing with airlines and ensure accurate documentation.
Monitor refund timelines and follow up where required.
Keep customers informed regarding:
Refund status
Expected processing timelines
Applicable deductions
Other relevant refund conditions.

4. Transit Visa Guidance

Stay updated on transit visa requirements applicable to different nationalities and travel routes.
Provide customers with accurate information regarding mandatory transit visas, including:
Visa requirements
Permitted transit duration
Required documentation
Highlight potential risks of denied boarding arising from missing or inadequate transit visas.
Regularly refer to relevant immigration authorities, airlines, and official visa resources to ensure the information provided to customers is accurate and current.

5. CRM & Lead Management

Update daily lead-stage data and remarks in the CRM.
Maintain accurate and timely records of customer interactions and lead progress.
Schedule sales meetings through:
Telephone
Online meetings
Offline meetings
Conduct effective sales meetings to:
Understand the client’s travel ecosystem and previous travel experiences.
Position Forever Travels as the preferred travel partner.
Identify requirements for ancillary products such as travel insurance and hotel bookings.

6. Sales Proposal Management

Prepare sales proposals based on customer requirements.
Ensure proposals accurately reflect the customer’s travel requirements and the products/services being offered.
Coordinate internally wherever required to ensure proposals are accurate and commercially appropriate.

7. Sales Conversion & Revenue Generation

Negotiate win-win deals with customers.
Maintain the required profitability index in accordance with management guidelines.
Achieve assigned monthly sales targets.
Follow up with customers for payment collection and ensure outstanding payments are followed up on a timely basis.
Identify opportunities to generate additional revenue through ancillary travel services.

8. Client Coordination

Communicate professionally with customers through email, telephone, messaging platforms, and meetings.
Record important client discussions and commitments through professional written communication.
Act as the interface between the customer and the Finance and Operations teams.
Ensure customer requirements and relevant transaction information are communicated accurately to internal departments.

9. Training & Professional Development

Attend relevant trade and industry events as required.
Participate in online and offline knowledge- and skill-based training programs organized by the company or its partners.
Continuously update knowledge of airline products, ticketing procedures, fare rules, and visa requirements.

Key Performance Areas (KPIs)

Performance in this role will primarily be evaluated on:

Accuracy of ticket issuance
Accuracy of reissuance and fare calculations
Accuracy of refund calculations and processing
Accuracy and quality of transit visa guidance
Turnaround time for resolving customer queries and completing transactions
Customer satisfaction and feedback
Knowledge updates relating to airline and visa regulations
Revenue generated through ticket sales
Revenue generated through ancillary travel services
Sales target achievement
Profitability / profitability index
Payment collection and follow-up discipline
CRM accuracy and timely updates.

Core Competencies

The candidate should demonstrate:

Strong air-ticketing knowledge
Working knowledge of GDS platforms such as Amadeus, Sabre, or Galileo
Understanding of airline fare rules and ticketing conditions
Strong attention to detail
Ability to accurately calculate fare differences, penalties, taxes, and refunds
Customer service and relationship management skills
Strong sales and negotiation skills
Knowledge of transit visa requirements
Professional written and verbal communication
CRM and lead management discipline
Payment follow-up and commercial awareness
Ability to coordinate effectively with airlines, vendors, Finance, Operations, and customers
Willingness to continuously learn and update industry knowledge

Role Success

Success in this role will be measured by the ability to accurately and efficiently manage air-ticketing transactions while converting sales, generating revenue, maintaining profitability, providing reliable customer guidance, and ensuring a high level of customer satisfaction.

Pay: ₹23,000.00 - ₹35,000.00 per month

Benefits:

Cell phone reimbursement
Paid sick time

Work Location: In person

Quick apply

Refine Your Search

travel consultant jobs in chandigarh

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