Delhi Delhi Concierge Jobs – 26 Open Jobs Today

Chief Concierge
Marriott International, Inc —Delhi, Delhi
- Full-time
- Customer service
- No experience needed
- 12th Pass
4h
Airport Representative
AccorHotel —Delhi, Delhi
- Full-time
- Hospitality
- Computer skills
- Diploma
Quick apply
13d
Family Officer Executive
Dhampure Speciality Sugars Ltd. —Delhi, Delhi
- ₹20,000 - ₹30,000 a month
- Urgently hiring
- Financial services
- In-person
Quick apply
20h
Ground Operations - Concierge for patients
Vaidam Health —Delhi, Delhi
- Email
- Spanish
Head of Service Delivery
Aspire Lifestyles —Delhi, Delhi
- Hospitality
- English
- Master's degree
Customer Service Assistant
Natty Garb —Delhi, Delhi
- ₹25,000 - ₹35,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
5d
Concierge Associate
Marriott International, Inc —Delhi, Delhi
- Full-time
- 12th Pass
- Supervising experience
13d
Longevity Manager
Isya Aesthetics Pvt. Ltd. —Delhi, Delhi
- ₹40,000 - ₹50,000 a month
- Full-time
- Hospitality
- Bachelor's degree
- In-person
Quick apply
9d
Analyst - Internal Audit
KPMG —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Concierge
HP Singh Agencies Private Limited —Nehru Place, Delhi, Delhi
- Full-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
11d
Travel Desk Coordinator
IP TRAVEL LINES —Delhi, Delhi
- ₹25,000 - ₹30,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
Sales Intern - Corporate & Group Travel
Open Horizon Commercials Pvt. Ltd. —Delhi, Delhi
- ₹15,000 - ₹25,000 a month
- Part-time
- Hospitality
- Sales
- English
- Work from home
- Flexible schedule
Quick apply
18h
Travel Consultant – International FIT Holidays
GetSetGo —Anand Parbat, Delhi, Delhi
- ₹15,000 - ₹35,000 a month
- Part-time
- Sales
- Customer service
- English
- Work from home
- Flexible schedule
Quick apply
7d
Manager - Mergers & Acquisitions CoE
Bain & Company Inc —Delhi, Delhi
- Full-time
- Analysis skills
- Bachelor's degree
- AI
5d
Receptionist
Sat Kartar Life Limited —Paschim Vihar, Delhi, Delhi
- ₹10,624.44 - ₹22,130.09 a month
- Full-time
- Patient care
- Front desk
- Computer skills
Quick apply
13d
Butler Expact
Elite Butlers —Delhi, Delhi
- Full-time
- Hospitality
- English
- Hotel experience
Quick apply
6d
Manager - Mergers & Acquisitions CoE
Bain & Co. —Gurugram, Haryana
- Full-time
- Analysis skills
- Bachelor's degree
- AI
Quick apply
13d
Data Engineer
Fitfyles —Delhi, Delhi
- Full-time
- Doctoral degree
- Data analysis skills
- Master's degree
Relationship Manager
Wizard LifeStyle services opc pvt ltd. —New Delhi District, Delhi
- ₹25,000 - ₹35,000 a month
- Full-time
- CRM software
- Hospitality
- Customer service
Quick apply
7d
EIR, Griffin - BD & Partnership
Inc42 Media —Delhi, Delhi
- Full-time
- Business development
- Communication skills
6d

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Chief Concierge

Marriott International, Inc -
Delhi, Delhi

Apply Now

Job details

Full-time
4 hours ago

Qualifications

Guest relations
Customer service
No experience needed
12th Pass
Front desk
Guest services

Full job description

Additional Information
Job Number26114694
Job CategoryRooms & Guest Services Operations
LocationAsset Area 13 - Hospitality District, New Delhi, New Delhi, India, 110037
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Responsible for supporting all aspects of Concierge functions in accordance with hotel standards. Maintains a concierge service and management philosophy that serves as a guide to respective staff. Assists in developing and maintaining the acknowledgment and service of all guests visiting the location. Supports management to ensure all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; no prior work experience required

CORE WORK ACTIVITIES

Maintaining Concierge Goals

Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish work.

Supports concierge team to keep them focused on the critical components of operations to drive guest satisfaction and the desired financial results.

Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supports the establishment of an effective database to be used by all team members for restaurant and local attractions.

Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.

Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).

Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.

Provides check-in and check-out services and handles reservations when needed.

Maintains knowledge of rooms and their locations, services and facilities of the hotel.

Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.

Responds to emergency situations using appropriate procedures.

Maintains awareness of daily operations and events at the hotel.

Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements

Provides warm welcome and anticipation of guest needs throughout their stay.

Encourages and building mutual trust, respect, and cooperation among team members.

Serving as a role model to demonstrate appropriate behaviors.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.

Ensuring Exceptional Customer Service

Assists in ensuring the concierge team provides services that are above and beyond for customer satisfaction and retention.

Improves service by assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Responds to and handles guest problems and complaints.

Sets a positive example for guest relations.

Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

Supports employees understanding of customer service expectations and parameters.

Interacts with guests to obtain feedback on product quality and service levels.

Additional Responsibilities

Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

Analyzes information and evaluates results to choose the best solution and solve problems.

Informs and/or updates the executives and the peers on relevant information in a timely manner.

Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

concierge jobs in delhi delhi

Chief Concierge

Airport Representative

Family Officer Executive

Ground Operations - Concierge for patients

Head of Service Delivery

Customer Service Assistant

Concierge Associate

Longevity Manager

Analyst - Internal Audit

Concierge

Travel Desk Coordinator

Sales Intern - Corporate & Group Travel

Travel Consultant – International FIT Holidays

Manager - Mergers & Acquisitions CoE

Receptionist

Butler Expact

Manager - Mergers & Acquisitions CoE

Data Engineer

Relationship Manager

EIR, Griffin - BD & Partnership

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