Gurgaon Sector 45 Gurugram Haryana Guest service associate front office Jobs – 12 Open Jobs Today

Guest Service Associate - Front Office
NOVOTEL —Delhi, Delhi
- Full-time
- Administrative experience
- Bachelor's degree
- Diploma
Quick apply
Guest Service Associate - Front Office
Holiday Inn —Gurugram, Haryana
Guest Service Associate
Olive by Embassy —Gurugram, Haryana
- ₹18,000 - ₹25,000 a month
- Full-time
- Hospitality
- Customer service
- English
Quick apply
Front Office Associate
Saltstayz hotel —Gurugram, Haryana
- From ₹15,000 a month
- Full-time
- Microsoft Word
- English
- Computer skills
- Health insurance
- Food provided
Quick apply
2d
Front Office Associate
Hyatt Regency Gurgaon —Gurugram, Haryana
- Full-time
- Hospitality
- Customer service
- Diploma
Front Office Executive
Aldott Hospitality —Gurugram, Haryana
- Email
- English
- Communication skills
- Hotel experience
Front Office Associate
Hilton —Gurugram, Haryana
- Full-time
20h
Assistant Front Desk Manager
Marriott International, Inc —Sohna, Gurugram, Haryana
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
Housekeeping Room Attendant
Espire hospitality —Gurugram, Haryana
- ₹13,000 - ₹18,000 a month
- Weekend availability
- English
- Microsoft Office
- 12th Pass
- Food provided
Quick apply
9d
Housekeeping
Bloom Hotel Group —Gurugram, Haryana
- ₹13,000 - ₹15,000 a month
- Full-time
- Hospitality
- 12th Pass
- Organisational skills
- Food provided
Quick apply
Housekeeping Executive
Marriott International, Inc —Faridabad, Haryana
- Full-time
- 12th Pass
- Supervising experience
3d

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Guest Service Associate - Front Office
NOVOTEL —Delhi, Delhi
Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas. Ensure quality in all aspects of the job.
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Guest Service Associate - Front Office
AccorHotel —Delhi, Delhi
At the start of the each shift, all shift back up reports, get familiarized with: Room Situation in the Hotel, Checks on status of room blocks and discrepancies…
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9d

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Guest Service Associate - Front Office

NOVOTEL -
Delhi, Delhi

Quick apply

Job details

Full-time

Qualifications

Administrative experience
Bachelor's degree
Hospitality Management
Diploma
Communication skills
Office experience

Full job description

Company Description

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Novotel New Delhi City Centre is ideally located in the heart of Delhi. With 124 contemporary rooms, including four suites and a Presidential Suite, the hotel offers modern amenities, versatile event spaces, a rooftop infinity pool and fully equipped health club. Just minutes from New Delhi Railway Station, 45 minutes from Indira Gandhi International Airport, and well connected to the city's key business hubs, the hotel offers easy access to Delhi's cultural, shopping, and entertainment destinations.

Culinary experiences at Novotel New Delhi City Centre feature Food Exchange, The Flying Trunk rooftop bar and restaurant, and the Gourmet Bar, presenting diverse dining options in a contemporary setting. The hotel also offers 10,000 sqft. of flexible event and meeting spaces, thoughtfully designed for corporate gatherings, social celebrations, and seamless events, supported by professional service and tailored catering.

The hotel boasts a range of stylish rooms and luxurious suites. Guests can indulge in diverse dining experiences, unwind with refreshing drinks at the Gourmet Bar, stay active at the health club and enjoy flexible meeting spaces.

Job Description

As a Guest Service Associate- Front office you will be Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints. You are required to Maintain high standards of customer services at the reception desk so that customers’ expectations are consistently exceeded.

Key Responsibilities:

Provide effective support to the team to enable them to provide effective and efficient services.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Identify optimal, cost-effective use of the resources and educate the team on the same.
Ensure quality and appropriateness of customer service provided.
To maintain Front Office log book and shift reports.
Respond to inquiries and resolve problems in an effective manner.
Ensure all guests receive a swift, smooth, professional and friendly check in and check out
Ensure quality in all aspects of the job.
Maintain record of all banquet and any other functions in the hotel.
Liaise with other departments for the resolution of day-to-day administrative and operational issues.
Carry out other duties which naturally fall within the reasonable expectations of the post.
Adhere to the Procedures & Standards Manual.
Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas.
Liaise with Housekeeping for the Room Status.
Handle additional responsibilities as and when delegated by the Management.

Qualifications

Your experience and skills include:

Relevant Front Office experience is an asset fresher also can apply.
Bachelor Degree / Diploma in Hotel Management would be an advantage.
Good communication and customer contact skills
Service oriented with an eye for details
Ability to work effectively and contribute in a team
Self-motivated and energetic
Must be well-presented and professionally groomed at all times

Additional Information

Come As You Are
Work With Purpose
Grow, Learn and Enjoy
Explore Limitless Possibilities

Quick apply

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