Irinjalakuda Kerala Cafe manager Jobs – 4 Open Jobs Today

General Manager – Restaurants (Multi-Unit Operations)
Boby Chemmanur International Group —Thrissur, Kerala
- Full-time
- Hospitality
- Master's degree
- Analysis skills
- Food provided
Quick apply
Outlet Manager
shairan cafe —Thrissur, Kerala
- ₹22,000 - ₹30,000 a month
- Weekend availability
- Sales
- Customer service
- In-person
- Flexible schedule
- Food provided
Quick apply
11d
Head of Hospitality Division
Chemmanur Holidays and Resorts —Thrissur, Kerala
- Full-time
- Hospitality
- Customer service
- Business development
- Food provided
Quick apply
4d
SALES CUM DELIVERY STAFF
Thekkekara's Hot Oven Bakers —Thrissur, Kerala
- From ₹15,000 a month
- Full-time
- Basic math
- 12th Pass
- Math
Quick apply
8d

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3d

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General Manager – Restaurants (Multi-Unit Operations)

Boby Chemmanur International Group
Thrissur, Kerala

Quick apply

Job details

Permanent | Full-time

Benefits

Provident Fund
Food provided

Qualifications

Hospitality
Upselling
Master's degree
Analysis skills
Bachelor's degree
MBA
Leadership
Restaurant experience
Negotiation
Hotel management

Full job description

Position Title:

General Manager – Restaurants

Reporting To:

Group CEO / COO – Club Oxygen

Location:

Based at Corporate Office with frequent travel across restaurant locations.

Role Summary

The General Manager – Restaurants will be responsible for end-to-end operational, financial, customer experience, compliance, expansion, and profitability management of multiple restaurant outlets under the Group. The role requires strong leadership in driving sales growth, operational excellence, cost optimization, SOP implementation, team productivity, and customer satisfaction across all units.

Key Responsibilities

1. Multi-Unit Restaurant Operations

Manage and oversee operations of multiple restaurant outlets.
Ensure smooth daily functioning of all restaurant units.
Monitor outlet-wise sales, profitability, customer feedback, and operational standards.
Drive operational consistency across all locations.

2. Revenue & Profitability Management

Achieve monthly and annual sales targets.
Improve outlet-wise EBITDA and profitability.
Monitor:
Food Cost %
Beverage Cost %
Labour Cost %
Utility Cost %
Wastage %
GP Margins
Implement strategies to improve table turnover and average billing value.

3. SOP & Process Implementation

Standardize operational SOPs across all restaurants.
Ensure adherence to:
Kitchen SOPs
Service SOPs
Billing Procedures
Inventory Controls
Hygiene & Grooming Standards
Conduct periodic operational audits.

4. Team Leadership & HR Management

Lead Restaurant Managers, Kitchen Heads, Service Teams, and Support Functions.
Drive manpower planning and productivity.
Conduct training programs for:
Customer service
Upselling
Hygiene standards
Grooming standards
Operational discipline
Reduce staff attrition and improve engagement.

5. Customer Experience Management

Ensure superior guest experience across all outlets.
Monitor online reviews and customer feedback.
Resolve escalations and customer complaints promptly.
Drive repeat customer programs and loyalty initiatives.

6. Inventory & Cost Control

Implement strict controls on:
Inventory
Pilferage
Wastage
Stock variances
Ensure proper stock reconciliation and consumption tracking.
Coordinate with procurement for optimized purchasing.

7. Compliance & Governance

Ensure compliance with:
FSSAI
Trade License
Fire & Safety
Labour Laws
GST & Statutory Requirements
Ensure all outlets maintain hygiene and safety standards.

8. Business Expansion & New Openings

Support new restaurant launches and expansion projects.
Coordinate:
Vendor finalization
Pre-opening setup
Recruitment
Training
SOP rollout
Drive successful opening and stabilization of new outlets.

9. Reporting & MIS

Submit weekly and monthly MIS reports covering:
Sales
Profitability
Footfalls
Customer feedback
Wastage analysis
Outlet performance
Present action plans for underperforming outlets.

Key Deliverables (KPIs)

Revenue Growth %
EBITDA Improvement
Food Cost Control
Customer Satisfaction Scores
Outlet Profitability
SOP Compliance Score
Employee Productivity
Repeat Customer Ratio
Reduction in Wastage & Pilferage
Successful Launch of New Outlets

Desired Candidate Profile

Graduate / Hotel Management / MBA preferred.
10–15+ years experience in restaurant or hospitality operations.
Minimum 5 years experience handling multiple restaurant outlets.
Strong exposure to:
QSR
Casual Dining
Pub / Lounge / Hospitality Operations
Strong commercial and operational acumen.
Excellent leadership, negotiation, and analytical skills.
Ability to handle high-pressure operational environments.
Experience from reputed restaurant chains, hospitality groups, pubs, lounges, café chains, or food retail brands will be preferred.

Behavioural Competencies

Leadership & Team Management
Strong Ownership Mindset
Aggressive Target Orientation
Process-Driven Execution
Customer-Centric Thinking
Crisis Handling Ability
High Operational Discipline
Commercial Acumen
Decision-Making Capability

Benefits:

Food provided
Provident Fund

Work Location: In person

Quick apply

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cafe manager jobs in irinjalakuda kerala

General Manager – Restaurants (Multi-Unit Operations)

Outlet Manager

Head of Hospitality Division

SALES CUM DELIVERY STAFF

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