Pala Kerala Front office manager Jobs – 3 Open Jobs Today

Customer Relationship Executive-Kottayam
Guardian Angel Homecare Private Limited —Kottayam, Kerala
- ₹25,000 - ₹30,000 a month
- CRM software
- Customer service
- Bachelor's degree
- Health insurance
Quick apply
4d
Front Office Manager
Autobahn Mobility Pvt Ltd (Mahindra) —Kottayam, Kerala
- ₹13,000 - ₹21,000 a month
- Full-time
- Management
- In-person
- Phone etiquette
- Paid time off
- Paid sick time
Quick apply
Front Desk Manager
Karippals Inn —Kottayam, Kerala
- ₹13,000 - ₹17,000 a month
- Full-time
- Hospitality
- English
- Administrative experience
Quick apply
12d

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Front Office Manager
The Elephant Court —Kumily, Kerala
We are looking for a skilled and customer-focused Front Office Manager to oversee daily front desk operations, ensure smooth check-in and check-out processes,…
₹35,000 - ₹40,000 a month
Quick apply
Assistant Front Office Manager
Blackberry Hills Munnar Nature Resort & Spa —Idukki, Kerala
We prefer an individual with an experience of 3-4 years. Ensure adherence to property policies and service standards. Job Types: Full-time, Permanent.
₹15,000 - ₹25,000 a month
Quick apply
4d

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Customer Relationship Executive-Kottayam

Guardian Angel Homecare Private Limited
Kottayam, Kerala

Quick apply

Job details

₹25,000 - ₹30,000 a month
4 days ago

Benefits

Provident Fund
Leave encashment
Health insurance

Qualifications

CRM software
Customer service
Bachelor's degree
Relationship management
Communication skills
Physiotherapy

Full job description

Develop and maintain relationships with clients and their families to ensure their needs are being met
Convert enquiry calls received at the Front Office.
Brief the services offered by the Company to Enquiry clients over the phone and invite them to the office for a face-to-face discussion on services, Terms & Conditions, Rates and Public Holidays List.
Maintain accurate and up-to-date client records for enquiries, Registered Clients and list of Active patients and communicate any changes to the care team as necessary.
Arrange for skilled visits, Physiotherapy or Speech Therapy sessions and Doctors’ consultations against enquiries and make entries of the visits in Scheduling and Accounting software.
Collect payment for Initial Assessment of patient.
Coordinate with the Quality Team and Operations team for the conduct of Initial Assessment of the patient at home.
Prepare the Client Services Agreement and get it signed by the Client Representative and the Branch Manager and file it in the individual patient file.
Ensure that any issues or concerns that clients may have regarding their home healthcare services are resolved.
Monitor client satisfaction by checking client emails and Google regularly reviews and takes proactive steps to improve the overall client experience.
Work closely with the care team and visit clients to ensure that clients receive high-quality care that meets their individual needs.
Provide regular reports to management on client satisfaction, retention, and growth.
On Care Closure, ensure all dues are cleared and update the same in the Care closure form and intimate the Operations team to make corresponding entries in the scheduling software.

Requirements

Required Skills & Competencies

Graduate in any discipline
4–5 years of experience in customer service / relationship management
Good communication and interpersonal skills
Strong problem-solving ability
Customer-focused attitude
Basic knowledge of CRM tools (Zoho preferred)
Ability to handle pressure and multitask
Good organizational and follow-up skills

Benefits

Salary: ₹25,000 – ₹30,000 per month
PF (Provident Fund)
Health Insurance Coverage
Leave encashment

Graduate in any discipline 4–5 years of experience in customer service / relationship management Good communication and interpersonal skills Strong problem-solving ability Customer-focused attitude Basic knowledge of CRM tools (Zoho preferred) Ability to handle pressure and multitask Good organizational and follow-up skills

Quick apply

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