Up Team leader technology services Jobs – 639 Open Jobs Today

Team Leader - Operations
HELIOS SYSTEMS PTE LTD —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Management
- Master's degree
Quick apply
5d
Team Leader - Technology Services
MetLife —Noida, Uttar Pradesh
- Full-time
- Communication skills
3d
Team Leader LAMP
Deal4loans —Noida, Uttar Pradesh
- Computer Science
- Master's degree
- SQL
Associate Director/Senior Lead- Lucknow (Livelihood)
Indus Action —Lucknow, Uttar Pradesh
- ₹15,00,000 - ₹27,00,000 a year
- Full-time
- Microsoft Excel
- Laboratory experience
- Master's degree
Assistant Manager
Porter —Meerut, Uttar Pradesh
- Data analysis skills
- SQL
- Analysis skills
QC Operations Leader - AVP
Barclays —Noida, Uttar Pradesh
- Communication skills
- Banking
2d
Chief Technology Officer (CTO)
Kiara Global Services —Noida, Uttar Pradesh
- ₹20,00,000 - ₹24,00,000 a year
- Full-time
- Azure
- Computer Science
- ERP systems
- Health insurance
Quick apply
9d
L&D Team Leader and Facilitator
TELUS Digital —Noida, Uttar Pradesh
- Evening shift
- Google Suite
- English
- Microsoft Office
Manager
Porter —Noida, Uttar Pradesh
- Microsoft Excel
- SQL
- Team management
Head of Growth and Operations
MedoPlus Services Private Limited —Lucknow, Uttar Pradesh
- Up to ₹30,00,000 a year
- Full-time
- Master's degree
- In-person
- MBA
Quick apply
Head of Sales – Digital Marketing & IT Services
Ethane technologies Pvt. Ltd. —Noida, Uttar Pradesh
- Up to ₹50,00,000 a year
- Full-time
- Sales
- Business development
- In-person
- Paid time off
- Flexible schedule
Quick apply
Chief Technology Officer (CTO)/GM - IT Development
Valuepitch E Technologies Pvt Ltd —Noida, Uttar Pradesh
- ₹20,00,000 - ₹30,00,000 a year
- Full-time
- Azure
- Computer Science
- System design
- Flexible schedule
Quick apply
9d
Senior Product Manager
AppSquadz Software Pvt. Ltd —Noida, Uttar Pradesh
- ₹20,00,000 - ₹30,00,000 a year
- Full-time
- Analysis skills
- Product management
- APIs
- Paid time off
- Paid sick time
Quick apply
12d
Senior Project Manager/Programme Manager
Solutionara Private Limited —Noida, Uttar Pradesh
- ₹15,00,000 - ₹24,00,000 a year
- Full-time
- Microsoft Powerpoint
- Engineering
- Project management
- Paid time off
- Cell phone reimbursement
Quick apply
Project Manager 4C
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- English
- Microsoft Office
- Finance
Quick apply
10d
Customer Care Team Leader
Cloud Dhobi Pvt. Ltd. —Noida, Uttar Pradesh
- ₹14,160.19 - ₹41,227.52 a month
- Full-time
- In-person
- Leadership
- Paid time off
- Paid sick time
Quick apply
Service Desk Engineer
Capgemini —Noida, Uttar Pradesh
- Software troubleshooting
Client Servicing Manager: Digital Marketing + IT services (Domestic Market)
DigiLantern —Noida, Uttar Pradesh
- ₹4,00,000 - ₹10,00,000 a month
- Part-time
- Microsoft Excel
- Management
- Microsoft Office
Quick apply
Network Administration Associate Team Leader
TELUS Digital —Noida, Uttar Pradesh
- Weekend availability
- Computer Science
- English
- Bachelor's degree
9d
[Software Services] : Technical Leader / Architect
Vinove —Noida, Uttar Pradesh
- Azure
- DevOps
- Master's degree
Quick apply

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Team Leader - Operations

HELIOS SYSTEMS PTE LTD
Noida, Uttar Pradesh

Quick apply

Job details

Full-time
5 days ago

Qualifications

Microsoft Excel
Management
Information security
Master's degree
Analysis skills
Bachelor's degree
Business Administration
Human Resources
Leadership
Communication skills

Full job description

Team Leader – Operations

Position: Team Leader – Operations
Department: Operations
Location: Noida
Reporting To: Operations Manager / Senior Manager – Operations

Role Overview

We are looking for a dynamic and result-oriented Team Leader – Operations to oversee daily verification operations, drive team performance, and ensure delivery excellence across all background verification processes. The role requires strong people management, operational oversight, stakeholder coordination, and a continuous improvement mindset to ensure timely and high-quality service delivery.

The ideal candidate should possess strong leadership capabilities, process orientation, and the ability to manage a high-performing team in a fast-paced environment.

Key ResponsibilitiesTeam Management & Leadership

Lead, mentor, and manage a team of Verification Executives and Senior Verification Executives.
Monitor individual and team performance against defined KPIs and SLAs.
Conduct regular performance reviews, coaching sessions, and feedback discussions.
Identify training needs and facilitate skill development initiatives.
Foster a culture of accountability, collaboration, and continuous improvement.

Operational Excellence

Manage day-to-day verification operations across Education, Employment, Address, Identity, Court Record, Reference, and other verification services.
Ensure timely completion of cases while maintaining quality standards and client commitments.
Monitor workload allocation and resource utilization to maximize productivity.
Drive adherence to operational processes, policies, and service standards.
Handle operational escalations and ensure timely resolution.

Quality & Compliance

Ensure verification activities comply with internal quality benchmarks and regulatory requirements.
Conduct regular audits and quality checks to maintain operational accuracy.
Identify process gaps and implement corrective and preventive actions.
Ensure adherence to data privacy and information security standards.

Stakeholder Management

Coordinate with Client Success, Sales, Product, Technology, and Quality teams to ensure seamless service delivery.
Act as the first point of escalation for client-related operational concerns.
Maintain effective communication with internal and external stakeholders regarding case status and operational updates.

Reporting & Performance Monitoring

Track and analyze operational metrics, including:
Turnaround Time (TAT)
SLA Adherence
Quality Scores
Productivity Metrics
Escalation Trends
Team Utilization
Prepare daily, weekly, and monthly performance reports for management review.
Present actionable insights and recommendations for operational improvements.

Process Improvement & Automation

Identify opportunities to improve workflows, reduce turnaround time, and enhance customer experience.
Support automation and digital transformation initiatives within operations.
Collaborate with Product and Technology teams for process enhancements and system improvements.

Qualifications

Bachelor’s Degree in Business Administration, Human Resources, Operations, or a related field.
Master’s Degree preferred.
4–7 years of experience in Operations, Background Verification, Shared Services, Compliance Operations, or Process Management.
Minimum 1–2 years of experience in team handling or supervisory roles.

Required Skills & Competencies

Strong people management and leadership skills.
Excellent communication and stakeholder management abilities.
Strong analytical and problem-solving mindset.
Ability to manage high-volume operations while maintaining quality standards.
Advanced proficiency in Microsoft Excel and operational reporting.
Understanding of Background Verification (BGV) processes will be an added advantage.
Strong organizational and multitasking capabilities.
Customer-centric approach with attention to detail.

Experience:

Operations, Background Verification, Shared Services: 7 years (Preferred)

Work Location: In person

Quick apply

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