Director of spa & wellness Jobs

Director of SPA & Wellness
Marriott International, Inc —South Goa District, Goa
- Full-time
- Bachelor's degree
- Business Administration
- Guest services
General Manager - Operations
canary Island Resort & Spa —Lonavala, Pune, Maharashtra
- ₹1,00,000 - ₹1,20,000 a month
- Full-time
- Hospitality
- Master's degree
- Bachelor's degree
- Health insurance
- Food provided
Quick apply
6d
Sales Manager for Spa
ZenXBliss —Dehradun, Uttarakhand
- ₹25,000 - ₹30,000 a month
- Full-time
- CRM software
- Hospitality
- Sales
- Flexible schedule
Quick apply
7d
Director – Design & Technical Services
AccorCorpo —Gurugram, Haryana
- Full-time
- AutoCAD
- Hospitality
- Microsoft Office
Quick apply
Business Development Manager (BDM)
Ayuryoga International Retreat and Research Centre Ltd —Thrissur, Kerala
- ₹50,000 - ₹7,50,000 a month
- Full-time
- Data analysis skills
- English
- Master's degree
Quick apply
Marketing Manager
Luvie Lux Salon —Kalpetta, Kerala
- ₹25,000 - ₹35,000 a month
- Full-time
- CRM software
- Marketing
- Social media management
- Flexible schedule
Quick apply
Customer Service Associate
Blown - India's First Salon & Wine Bar —Bengaluru, Karnataka
- ₹15,000 - ₹30,000 a month
- Weekend availability
- Hospitality
- Customer service
- Basic math
Quick apply
Marketing and Communications Manager
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- Hospitality
- Sales
- Marketing
Director- Software Engineering
Vagaro —Ahmedabad, Gujarat
- Full-time
- Azure
- Computer Science
- DevOps
- Health insurance
- Paid time off
Quick apply

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Director of SPA & Wellness

Marriott International, Inc -
South Goa District, Goa

Apply Now

Job details

Full-time

Qualifications

Bachelor's degree
Business Administration
Guest services

Full job description

Additional Information
Job Number26049953
Job CategorySpa
Location438 1 34 Mobor, Goa, India, India, 403731
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Responsible for managing and supervising all areas of the spa, including its programs, services, hours of operation, facilities and staff. Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas. As a department head, directs and works with the management team and hourly employees to successfully execute all spa operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Managing Spa Operations and Budgets

Selects vendors for spa retail operations and managing contract agreements.

Oversees retail product research, product selection and purchasing, product display.

Manages supply inventories and purchasing control, including uniforms.

Monitors the spa's actual and projected sales to ensure revenue goals are met or exceeded.

Maintains cleanliness of spa and related areas and equipment.

Managing Spa Sales and Marketing Strategy

Creates and coordinates special services for groups including group gifting programs, group amenities, group turndown gifts, letters and invitations, creating special spa services for specific groups and spa contract addendum negotiation.

Develops and Manages spa promotions including gifting programs, gift with purchase, co-op marketing efforts and holiday events.

Ensures spa services are included in all property-related marketing and advertising.

Identifies and recommending new products and product enhancements to remain competitive in the market.

Managing Spa Revenue Management Strategy

Monitors and Manages the payroll function.

Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.

Manages Spa controllable expenses such guest amenities, linen expense, professional salon products, plants, decorations and paper supplies to achieve or exceed budgeted goals.

Ensuring and Delivering Exceptional Customer Service

Displays leadership in guest hospitality, exemplifying excellent customer service, and creating a positive atmosphere for guest relations.

Empowers employees to provide excellent customer service.

Strives to improve service performance.

Conducting Human Resources Activities

Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Reviews findings with employees to develop appropriate corrective action, sharing plans with property leadership and ensuring corrective action is taken to continuously improve results.

Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

Develops, implements and maintains a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Administers the performance appraisal process for direct report managers.

Develops business goals and creates appropriate development plans.

Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.

Solicits employee feedback, utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.

Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizing performance, and producing desired business results.

Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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Director of SPA & Wellness

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Director – Design & Technical Services

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