Basavangudi Bengaluru Karnataka Customer service representative Jobs – 238 Open Jobs Today

Customer Support Specialist
MyAdvice —Bengaluru, Karnataka
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Remote
- Customer service
- Travel
- Organisational skills
- Health insurance
- Flexible schedule
Quick apply
10d
Customer Service Specialist
Kaiterra —Bangalore City, Bengaluru, Karnataka
- Full-time
- Software troubleshooting
- English
- In-person
- Flexible schedule
Quick apply
Customer Service Representative - Bangalore (Work from Office)
Transworld Systems, Inc. —Bengaluru, Karnataka
- ₹2,00,000 - ₹5,50,000 a year
- Full-time
- Walk-in
- English
- Analysis skills
- Bachelor's degree
- Commuter assistance
- Paid holidays
10d
Customer Service Representative
Trigent Software Ltd —Bangalore City, Bengaluru, Karnataka
- Up to ₹7,00,000 a year
- Full-time
- Microsoft Office
- SharePoint
- In-person
- Health insurance
Quick apply
Customer Service Specialist
JoulestoWatts Business Solutions Pvt Ltd —Bengaluru, Karnataka
- ₹28,000.00 - ₹56,767.76 a month
- Part-time
- Customer service
- English
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
3d
Customer Support Representative
Codeyoung —Bengaluru, Karnataka
- ₹6,00,000 - ₹6,50,000 a year
- Full-time
- CRM software
- Customer service
- English
Quick apply
CSA (Customer Service Associate)
SARA INFOTECH —BTM Layout, Bengaluru, Karnataka
- ₹22,000.00 - ₹34,169.58 a month
- Full-time
- CRM software
- Customer service
- English
- Commuter assistance
- Health insurance
Quick apply
7d
Customer Support Executive (Chat and Email Specialist)
CONNECT AND HEAL PRIMARY CARE PRIVATE LIMITED —HSR Layout, Bengaluru, Karnataka
- Up to ₹5,00,000 a year
- Full-time
- Salesforce
- English
- Typing
- Health insurance
Quick apply
11d
Senior Customer Service Representative
Accentrix Solutions —Bengaluru, Karnataka
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Customer service
- English
- 12th Pass
Quick apply
Sr. Customer Support Associate
Delphic Jobs —Bengaluru, Karnataka
- ₹22,000 - ₹60,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
Customer Care Representative
Workplace Options —Bengaluru, Karnataka
- ₹5,50,000 a year
- Overnight shift
- Hybrid work
- Microsoft Excel
- English
- Research
- Health insurance
Quick apply
Customer Support Representative (English & Amadeus)
BCD Travel —Bengaluru, Karnataka
- Full-time
- Remote
- Customer service
- English
- Communication skills
- Work from home
- Flexible schedule
Customer Support Specialist I
EagleView —Bengaluru, Karnataka
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Support Associate Chat Process
Bhanzu( formerly Exploring Infinities Edtech Private Limited) —Bangalore City, Bengaluru, Karnataka
- ₹3,60,000 - ₹5,00,000 a year
- Full-time
- Salesforce
- Analysis skills
- Continuous improvement
- Health insurance
- Paid time off
Quick apply
Customer Service Representative
Purple Block —Bangalore City, Bengaluru, Karnataka
- ₹25,000 - ₹50,000 a month
- Full-time
- CRM software
- Customer service
- English
Quick apply
Customer Support Associate
Uniqueinvestment.in —BTM Layout, Bengaluru, Karnataka
- ₹20,000.00 - ₹34,230.88 a month
- Full-time
- English
- Microsoft Office
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
Customer Delight Associate
Daily Rounds —Arakere, Bengaluru, Karnataka
- ₹30,000 - ₹35,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Commuter assistance
- Health insurance
Quick apply
23h
Customer Service Representative
MSI SERVICES PVT LTD —Bangalore City, Bengaluru, Karnataka
- ₹3,00,000 - ₹7,00,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Commuter assistance
- Health insurance
Quick apply
8d
Specialist Customer Service
GLOBALFOUNDRIES —Bengaluru, Karnataka
- Full-time
- CRM software
- Microsoft Excel
- Oracle
Customer Support Associate
Conviction HR —Bengaluru, Karnataka
- ₹21,000 - ₹45,000 a month
- Full-time
- Customer service
- English
- 12th Pass
- Health insurance
Quick apply

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Customer Support Specialist

MyAdvice -
Bengaluru, Karnataka

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Job details

Full-time
₹8,00,000 - ₹10,00,000 a year
10 days ago

Benefits

Provident Fund
Health insurance
Flexible schedule

Qualifications

WordPress
Customer service
Technical support
Zendesk
Organisational skills
AI
Leadership
Communication skills

Full job description

Position Summary
As a Customer Support Specialist, you serve as the first point of contact for MyAdvice clients. This role is responsible for resolving high-volume support requests efficiently while delivering exceptional customer service.
You will handle the majority of incoming tickets—answering questions, assisting with simple website updates, guiding clients through platform features, and ensuring requests are properly triaged and escalated when necessary.
This role requires strong communication skills, attention to detail, and the ability to balance speed with accuracy in a fast-paced environment.
______________________

Shift & Work Schedule
This role supports our US operations. The selected candidate will be assigned one of the following schedules based on business needs:

Available Shifts (IST):

6:30 PM – 3:30 AM
10:30 PM – 7:30 AM

Available Work Weeks:

Sunday – Thursday
Monday – Friday
Tuesday – Saturday

Important: Candidates must be willing to work any of the above shifts and workweek combinations as assigned. The assigned schedule will be considered the employee's regular working schedule.
______________________

Essential Duties

Manage and resolve incoming support requests via ticketing system, phone, and email
Close 100+ tickets per week while maintaining quality standards
Answer inbound calls and assist clients in real-time
Assist with simple website updates (text edits, image swaps, basic changes)
Guide clients through platform features and functionality
Clearly explain technical concepts in non-technical language
Identify issues that require escalation to Tier 2
Document all interactions thoroughly in ticketing system
Maintain a high level of professionalism and empathy
Collaborate cross-functionally with internal teams

______________________

Required Skills & Experience

1+ year in high-volume customer service or technical support
Experience using support ticketing software (Zendesk preferred)
Strong written and verbal communication skills
Ability to multitask and manage high ticket volume
Basic understanding of CMS platforms (WordPress preferred)
Comfortable learning and explaining web-based software platforms
Strong attention to detail and organizational skills
Ability to work independently and manage multiple priorities
Familiarity with AI-powered productivity and support tools (ChatGPT, Claude, Gemini, Cursor, or similar)
Ability to leverage AI tools to improve efficiency, problem-solving, communication, and customer support workflows
Willingness to continuously learn and adapt to emerging AI technologies and best practices

______________________

Success in This Role Looks Like:

90%+ of tickets resolved without escalation
Strong CSAT scores
Accurate triage and escalation decisions
Clear, client-friendly communication
Consistent ticket throughput without sacrificing quality

______________________

Position Details

Base Salary: 8 to 10 LPA based on experience and qualifications.
Position Type: Full-time, Salaried
Work Locations: This position is fully remote to start, but there is the chance this position will be called back to the office in Bangalore. We will prioritize candidates that are located in Bangalore or willing to relocate there.
Travel: May require occasional local or national travel (less than 5% of the time, if at all).
Physical Requirements: Prolonged periods sitting at a desk and working on a computer (90% at desk, 10% of time walking); Ability to lift up to 30 lbs and use typical office equipment (computers, keyboards, printer, etc.).

______________________

Benefits

Employer-contributed medical insurance (100% premium covered by the company)
Provident Fund (PF) contributions as per policy
Leave policy: 12 Sick/Casual Leaves + 18 Annual Leaves + 10 Company Holidays
Remote-first Company, Flexible Schedules + Early Out Fridays!
Employee Assistance Program (EAP): free mental health support, financial/legal consultations, and more
Tuition Reimbursement Program (up to ₹1 lakh annually) + Executive Mentorship Program
Leadership Training Program: learn the fundamentals of leading a team (available to all employees)
Ongoing personalized coaching and career development support
Casual / Business Casual dress code and a fun work environment (games, coffee, snacks, etc.)
Core value initiatives: “Pay It Forward,” Project Fantastic (client collaboration), and more!

______________________

MyAdvice

"We will chase perfection, and we will chase it relentlessly, knowing all the while we can never attain it. But along the way, we shall catch excellence.” - Vince Lombardi

MyAdvice empowers business owners and professionals to increase their revenue by attracting and retaining more clients through digital marketing. The SaaS-based platform enables hands-on control and visibility into performance of online marketing activities, backed by 20+ years of best practices and expertise on how to maximize those efforts. MyAdvice’s six-stage Pyramid of Success™ provides a proven step-by-step plan for how and when to implement growth-oriented marketing tactics for greatest impact, including website design and maintenance, local directories, client reviews, social media, search engine optimization (SEO) and paid advertising. Learn more at myadvice.com.

We are committed to diversity and inclusion as we understand and value its importance to our success. Our team thrives upon our employee's unique experiences to propel creative solutions, so we aspire to continue building upon our diverse team to include groups that are traditionally underrepresented. Additionally, studies have shown that minorities are less likely to apply for a position if they don't meet every qualification. MyAdvice prioritizes a strong company culture fit and believes in providing opportunities to individuals with exceptional work ethic. Skills can be taught. With that in mind, if you believe yourself to be a good fit, we strongly encourage people of all backgrounds to apply.

MyAdvice is a performance based and data driven company that has experienced tremendous growth within the last year, so we're excited for the opportunity to introduce new talent. MyAdvice’s progressive values include transparency, teamwork, relentless effort and intellectual honesty in order to bring about the success of our clients. We encourage continuous education, career development and work/life balance while thriving in a casual and collaborative work environment. With MyAdvice you will be a valued and integral member whom we will continually invest.

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customer service representative jobs in basavangudi bengaluru karnataka

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