Bengaluru Karnataka Document specialist Jobs – 1126 Open Jobs Today

Customer Support Specialist
MyAdvice —Bengaluru, Karnataka
- ₹8,00,000 - ₹10,00,000 a year
- Full-time
- Remote
- Customer service
- Travel
- Organisational skills
- Health insurance
- Flexible schedule
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11d
QA Specialist
NAVEX —Bengaluru, Karnataka
- ₹9,40,000 a year
- Full-time
- Hybrid work
- Microsoft Office
3d
Document Specialist
VCLS —Bengaluru, Karnataka
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Quick apply
Associate Customer Experience Specialist (Batch Start - 10 Aug 2026)
First Advantage —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Databases
Customer Service Associate
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Salesforce
HSE Document and Systems Specialist
Quest Global —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Bachelor's degree
- Organisational skills
Quick apply
Data Entry Specialist
Diligent Corporation —Bengaluru, Karnataka
- Hybrid work
- Microsoft Excel
- English
- Databases
- Health insurance
- Paid time off
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Associate Customer Experience Specialist (Batch Start - 13 Jul 2026)
First Advantage —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Databases
Quality Assurance (QA) Specialist
RidenRoll —Bengaluru, Karnataka
- Full-time
- Computer Science
- Bachelor's degree
- Communication skills
Quick apply
HR Onboarding Specialist (12-Month Contract)
Pebl —Bengaluru, Karnataka
- ₹8,91,000 - ₹11,50,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Research
Associate Customer Experience Specialist (Batch Start - 06 Jul 2026)
First Advantage —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Databases
Medical Editor - Specialist
Annalect, Omnicom Media Group India Private Limited. —Bengaluru, Karnataka
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
14d
Software Technical Support: QA Offsite Support- Freshers
Extrieve Technologies —Bengaluru, Karnataka
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
Customer Service Analyst
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Microsoft Excel
- Customer service
- Salesforce
Associate Customer Experience Specialist (Batch Start - 20 Jul 2026)
First Advantage —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Databases
Investigation Specialist, Fraud Prevention Operation
ADCI - BLR 14 SEZ —Bengaluru, Karnataka
- Weekend availability
- Customer service
- English
- Microsoft Office
- Flexible schedule
3d
Document Production Specialist
WSP —Bengaluru, Karnataka
- Rotational shift
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Customer Experience Specialist (Batch Start - 22 Jun 2026)
First Advantage —Bengaluru, Karnataka
- Full-time
- Microsoft Outlook
- Databases
General Ledger Specialist
Pebl —Bengaluru, Karnataka
- ₹7,00,000 - ₹9,57,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Accounting
Documentation Specialist
AV International —Bangalore City, Bengaluru, Karnataka
- ₹25,000 - ₹50,000 a month
- Full-time
- Bachelor's degree
- SharePoint
- In-person
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Customer Support Specialist

MyAdvice -
Bengaluru, Karnataka

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Job details

Full-time
₹8,00,000 - ₹10,00,000 a year
11 days ago

Benefits

Provident Fund
Health insurance
Flexible schedule

Qualifications

WordPress
Customer service
Technical support
Zendesk
Organisational skills
AI
Leadership
Communication skills

Full job description

Position Summary
As a Customer Support Specialist, you serve as the first point of contact for MyAdvice clients. This role is responsible for resolving high-volume support requests efficiently while delivering exceptional customer service.
You will handle the majority of incoming tickets—answering questions, assisting with simple website updates, guiding clients through platform features, and ensuring requests are properly triaged and escalated when necessary.
This role requires strong communication skills, attention to detail, and the ability to balance speed with accuracy in a fast-paced environment.
______________________

Shift & Work Schedule
This role supports our US operations. The selected candidate will be assigned one of the following schedules based on business needs:

Available Shifts (IST):

6:30 PM – 3:30 AM
10:30 PM – 7:30 AM

Available Work Weeks:

Sunday – Thursday
Monday – Friday
Tuesday – Saturday

Important: Candidates must be willing to work any of the above shifts and workweek combinations as assigned. The assigned schedule will be considered the employee's regular working schedule.
______________________

Essential Duties

Manage and resolve incoming support requests via ticketing system, phone, and email
Close 100+ tickets per week while maintaining quality standards
Answer inbound calls and assist clients in real-time
Assist with simple website updates (text edits, image swaps, basic changes)
Guide clients through platform features and functionality
Clearly explain technical concepts in non-technical language
Identify issues that require escalation to Tier 2
Document all interactions thoroughly in ticketing system
Maintain a high level of professionalism and empathy
Collaborate cross-functionally with internal teams

______________________

Required Skills & Experience

1+ year in high-volume customer service or technical support
Experience using support ticketing software (Zendesk preferred)
Strong written and verbal communication skills
Ability to multitask and manage high ticket volume
Basic understanding of CMS platforms (WordPress preferred)
Comfortable learning and explaining web-based software platforms
Strong attention to detail and organizational skills
Ability to work independently and manage multiple priorities
Familiarity with AI-powered productivity and support tools (ChatGPT, Claude, Gemini, Cursor, or similar)
Ability to leverage AI tools to improve efficiency, problem-solving, communication, and customer support workflows
Willingness to continuously learn and adapt to emerging AI technologies and best practices

______________________

Success in This Role Looks Like:

90%+ of tickets resolved without escalation
Strong CSAT scores
Accurate triage and escalation decisions
Clear, client-friendly communication
Consistent ticket throughput without sacrificing quality

______________________

Position Details

Base Salary: 8 to 10 LPA based on experience and qualifications.
Position Type: Full-time, Salaried
Work Locations: This position is fully remote to start, but there is the chance this position will be called back to the office in Bangalore. We will prioritize candidates that are located in Bangalore or willing to relocate there.
Travel: May require occasional local or national travel (less than 5% of the time, if at all).
Physical Requirements: Prolonged periods sitting at a desk and working on a computer (90% at desk, 10% of time walking); Ability to lift up to 30 lbs and use typical office equipment (computers, keyboards, printer, etc.).

______________________

Benefits

Employer-contributed medical insurance (100% premium covered by the company)
Provident Fund (PF) contributions as per policy
Leave policy: 12 Sick/Casual Leaves + 18 Annual Leaves + 10 Company Holidays
Remote-first Company, Flexible Schedules + Early Out Fridays!
Employee Assistance Program (EAP): free mental health support, financial/legal consultations, and more
Tuition Reimbursement Program (up to ₹1 lakh annually) + Executive Mentorship Program
Leadership Training Program: learn the fundamentals of leading a team (available to all employees)
Ongoing personalized coaching and career development support
Casual / Business Casual dress code and a fun work environment (games, coffee, snacks, etc.)
Core value initiatives: “Pay It Forward,” Project Fantastic (client collaboration), and more!

______________________

MyAdvice

"We will chase perfection, and we will chase it relentlessly, knowing all the while we can never attain it. But along the way, we shall catch excellence.” - Vince Lombardi

MyAdvice empowers business owners and professionals to increase their revenue by attracting and retaining more clients through digital marketing. The SaaS-based platform enables hands-on control and visibility into performance of online marketing activities, backed by 20+ years of best practices and expertise on how to maximize those efforts. MyAdvice’s six-stage Pyramid of Success™ provides a proven step-by-step plan for how and when to implement growth-oriented marketing tactics for greatest impact, including website design and maintenance, local directories, client reviews, social media, search engine optimization (SEO) and paid advertising. Learn more at myadvice.com.

We are committed to diversity and inclusion as we understand and value its importance to our success. Our team thrives upon our employee's unique experiences to propel creative solutions, so we aspire to continue building upon our diverse team to include groups that are traditionally underrepresented. Additionally, studies have shown that minorities are less likely to apply for a position if they don't meet every qualification. MyAdvice prioritizes a strong company culture fit and believes in providing opportunities to individuals with exceptional work ethic. Skills can be taught. With that in mind, if you believe yourself to be a good fit, we strongly encourage people of all backgrounds to apply.

MyAdvice is a performance based and data driven company that has experienced tremendous growth within the last year, so we're excited for the opportunity to introduce new talent. MyAdvice’s progressive values include transparency, teamwork, relentless effort and intellectual honesty in order to bring about the success of our clients. We encourage continuous education, career development and work/life balance while thriving in a casual and collaborative work environment. With MyAdvice you will be a valued and integral member whom we will continually invest.

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Refine Your Search

document specialist jobs in bengaluru karnataka

Customer Support Specialist

QA Specialist

Document Specialist

Associate Customer Experience Specialist (Batch Start - 10 Aug 2026)

Customer Service Associate

HSE Document and Systems Specialist

Data Entry Specialist

Associate Customer Experience Specialist (Batch Start - 13 Jul 2026)

Quality Assurance (QA) Specialist

HR Onboarding Specialist (12-Month Contract)

Associate Customer Experience Specialist (Batch Start - 06 Jul 2026)

Medical Editor - Specialist

Software Technical Support: QA Offsite Support- Freshers

Customer Service Analyst

Associate Customer Experience Specialist (Batch Start - 20 Jul 2026)

Investigation Specialist, Fraud Prevention Operation

Document Production Specialist

Associate Customer Experience Specialist (Batch Start - 22 Jun 2026)

General Ledger Specialist

Documentation Specialist

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