Delhi Warehouse associate Jobs – 10 Open Jobs Today

Customer Support Associate
PHOTO MEDIA —Delhi
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Quick apply
4d
Associate Consultant - Warehouse Solution Design
DHL —Delhi, Delhi
- Microsoft Powerpoint
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Associate – Data Engineer (Data Business CoE)
Bain & Company Inc —Delhi, Delhi
- Full-time
- Master's degree
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Retail Sales Associate
SSDN Creations Pvt. Ltd. —Delhi, Delhi
- ₹40,000 - ₹45,000 a month
- Weekend availability
- Sales
- Customer service
- Microsoft Office
Quick apply
Purchase Executive
JS ASSOCIATES —Kapashera., Delhi, Delhi
- ₹17,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Quick apply
.Net Developer
AWL India —Delhi
- Part-time
- Azure
- Computer Science
- Software troubleshooting
Ecommerce Operations Associate
Vinr Wellness India Private Limited —North East District, Delhi
- ₹9,747.01 - ₹20,000.00 a month
- Full-time
- Microsoft Excel
- ERP systems
- Bachelor's degree
Quick apply
Field Sales Executive Sports B2B
Trinnovant Creations Pvt Ltd. —Delhi
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- Computer literacy
- English
Quick apply
Sr. S/W Developer - Contractual
Invokhr —Delhi
- Full-time
- Doctoral degree
- Computer Science
- DevOps
Quick apply

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Customer Support Associate

PHOTO MEDIA
Delhi

Quick apply

Job details

Permanent | Full-time
₹15,000 - ₹20,000 a month
4 days ago

Qualifications

After-sales service
Microsoft Excel
English
Technical support
Sales
Bachelor's degree
Customer support
Hindi
Diploma
Communication skills

Full job description

We are looking for a responsible and customer-focused Customer Support & After-Sales Executive to assist customers with product-related queries, installation guidance, troubleshooting, warranty claims, repairs, replacements, and other after-sales requirements.

The candidate will be responsible for providing timely and professional support through phone calls, WhatsApp, email, and online marketplace platforms. The ideal candidate should have good communication skills, patience, problem-solving ability, and a strong commitment to customer satisfaction.

Key Responsibilities

Handle customer queries through phone calls, WhatsApp, email, and online platforms.
Assist customers with product installation, operation, and basic troubleshooting.
Manage after-sales cases related to repairs, warranties, replacements, returns, and missing accessories.
Understand customer complaints and provide appropriate solutions within the defined timeline.
Coordinate with the technical, warehouse, logistics, and service teams for case resolution.
Maintain proper records of customer complaints, follow-ups, and resolutions.
Follow up with customers until their concerns are completely resolved.
Guide customers using user manuals, videos, images, and troubleshooting instructions.
Escalate technical or critical cases to the concerned department.
Collect customer feedback and report recurring product issues to the management.
Maintain a polite, professional, and helpful approach while communicating with customers.
Ensure a high level of customer satisfaction and reduce unresolved or delayed cases.

Required Skills

Good verbal and written communication skills in English and Hindi.
Strong customer-handling and problem-solving abilities.
Basic knowledge of MS Excel, email, WhatsApp, and computer applications.
Ability to understand technical products and explain solutions in simple language.
Patience and professionalism while handling difficult customers.
Good follow-up and coordination skills.
Ability to manage multiple customer cases simultaneously.
Willingness to learn about different products and their technical features.

Preferred Qualifications

Graduate or diploma holder in any field.
Previous experience in customer support, after-sales service, technical support, or e-commerce support will be preferred.
Experience in handling electronic appliances, automotive accessories, cameras, dash cameras, or consumer electronics will be an added advantage.
Freshers with good communication skills and a willingness to learn may also apply.

Working Requirements

Comfortable handling customer calls and WhatsApp conversations.
Able to work from the office and coordinate with different departments.
Responsible for maintaining daily customer support and pending-case reports.
Must ensure timely follow-ups and case closures.

What We Offer

Practical training on products and troubleshooting.
Opportunity to work with growing consumer electronics brands.
Supportive and professional working environment.
Career growth based on performance and responsibility.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

warehouse associate jobs in delhi

Customer Support Associate

Associate Consultant - Warehouse Solution Design

Associate – Data Engineer (Data Business CoE)

Retail Sales Associate

Purchase Executive

.Net Developer

Ecommerce Operations Associate

Field Sales Executive Sports B2B

Sr. S/W Developer - Contractual

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