ernakulam kerala customer service manager Jobs – 261 Open Jobs Today

Assistant Vice President - Senior Premier Relationship Manager
HSBC Global Services Limited —Kochi, Kerala
- Full-time
- Sales
- Bachelor's degree
11d
Customer Retention Manager
HSJB Business Solutions LLP —Kochi, Kerala
- ₹50,000.00 - ₹15,74,287.75 a month
- Urgently hiring
- Customer service
- Bachelor's degree
- In-person
- Health insurance
- Life insurance
Quick apply
5d
Manager - Customer Service
Nidi business Consultancy —Nettoor, Kochi, Kerala
- ₹30,000 - ₹40,000 a month
- Full-time
- Sales
- Marketing
- Customer service
- Health insurance
Quick apply
Customer Care Manager
Luxon TATA —Kochi, Kerala
- ₹30,000 - ₹40,000 a month
- Full-time
- Sales
- Business development
- Bachelor's degree
- Health insurance
Quick apply
3d
Customer Service Manager (CSM)
Eloit Innovations Pvt. Ltd. —Kakkanad, Kochi, Kerala
- Full-time
- Computer Science
- Software troubleshooting
- English
- Health insurance
Quick apply
Team Lead - Contact Center
Mantle Solutions —Infopark-Kochi, Kochi, Kerala
- ₹40,000 - ₹60,000 a month
- Full-time
- Customer service
- Salesforce
- Bachelor's degree
- Health insurance
- Paid sick time
Quick apply
BPO-Call centre manager
EINSATZ Technologies —Kochi, Kerala
- Up to ₹80,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
10d
Senior Enterprise Sales Officer
Factorhuman Resources Pvt Ltd —Kochi, Kerala
- ₹40,000 - ₹45,000 a month
- Full-time
- Sales
- Customer service
- Master's degree
Quick apply
HR & Corporate Gifting Manager
Gifts Boutique —Kochi, Kerala
- ₹20,000 - ₹35,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Paid time off
- Paid sick time
Quick apply
2d
Call Centre Manager
EINSATZ Technologies —Kochi, Kerala
- Up to ₹80,000 a month
- Full-time
- Customer service
- English
- Master's degree
Quick apply
11d
Business Development Manager (BDM)
WebQ Media —Kochi, Kerala
- ₹30,000 - ₹40,000 a month
- Full-time
- CRM software
- Sales
- English
- Flexible schedule
Quick apply
1d
Retail Store Manager
Bakery B —Kochi, Kerala
- ₹20,000 - ₹30,000 a month
- Weekend availability
- Customer service
- English
- In-person
- Health insurance
- Paid time off
Quick apply
2d
Consultant - Inside Sales
IndiLeads —Kochi, Kerala
- ₹7,00,000 a year
- Weekend availability
- CRM software
- Microsoft Excel
- English
- Health insurance
- Paid time off
Quick apply
Operation Field Officer
KINGDOM INDIA —Kochi, Kerala
- ₹28,000 - ₹30,000 a month
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Cell phone reimbursement
Quick apply
9h
MANAGER
CITY SILKS —Kochi, Kerala
- ₹30,000 - ₹35,000 a month
- Full-time
- Bachelor's degree
- In-person
- Paid time off
- Food provided
Quick apply
Customer Relationship Manager
My EO —Kochi, Kerala
- ₹25,000 a month
- Full-time
- Hybrid work
- English
- Business development
- Bachelor's degree
- Commuter assistance
Quick apply
3d
Change Manager
Kyndryl —Kochi, Kerala
- Full-time
Area Service Manager
Eicher —Kochi, Kerala
- Full-time
- Bachelor's degree
- Marketing
- Health insurance
Customer Relationship Executive
Dlife Interiors —Kochi, Kerala
- From ₹25,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
2d
Operations Manager
Our Family Clinic —Kochi, Kerala
- ₹30,000 - ₹35,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Analysis skills
- Cell phone reimbursement
- Flexible schedule
Quick apply

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Assistant Vice President - Senior Premier Relationship Manager

HSBC Global Services Limited -
Kochi, Kerala

Apply Now

Job details

Full-time
11 days ago

Qualifications

Sales
Bachelor's degree

Full job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Descriptor:

International Wealth and Premier Banking (IWPB) provides a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance. HSBC Wealth Management leads the Asia-Pacific implementation of our global strategy to deliver world-class solutions to retail and private clients seeking to grow, protect, preserve or transfer their wealth. This involves the development and management of needs-based solutions covering foreign exchange, deposit, investment, insurance and financing products, as well as the provision of suitable market insights and updates, financial planning and advisory services.

Job Title: Senior Premier Relationship Manager

Job Introduction:

As Senior Premier Relationship Manager at HSBC, you will be at the forefront of our flagship "Premier Banking" offering, serving as a vital link to our high-net-worth individual (HNI) clients. Your primary responsibility is to cultivate and expand HSBC Premier relationships, aligning with business targets and strategic plans.

You will act as a single point of contact for Premier customers, anticipating their needs and delivering comprehensive banking and financial advisory services. Your role involves ensuring exceptional customer service in accordance with Global Premier Service Standards, identifying opportunities for wealth reviews, and providing tailored wealth solutions.

Success in this role requires maintaining the highest standards of integrity, adhering to regulatory requirements, and fostering trust with both the bank and our clients.

Principal Responsibilities:

HSBC Premier Relationship Manager

Business Impact:

Maximize profit and growth of Premier client portfolios by developing new and existing relationships.
Achieve financial targets through effective client engagement and service delivery.
Conduct regular client reviews to understand needs and recommend suitable products and services. Cross sell products

Client Management:

Build and maintain strong client relationships to ensure retention and satisfaction. Need based selling
Utilize client relationship management tools to keep client information accurate and up to date.
Develop strategies to increase wallet share and manage a prospect pipeline effectively.

Team Collaboration:

Work as part of an integrated branch management team to meet standards and deliver operating models.
Collaborate with colleagues across the business to support client needs and achieve performance measures.

Operational Excellence:

Ensure compliance with HSBC's policies, including KYC, AML, and sanctions guidelines.
Manage operational risk and adhere to sales quality requirements.
Attend mandatory training and report any unusual activities promptly.
Leadership & Development:
Support team members and contribute to a positive work environment.
Establish a network of internal relationships and gather feedback from colleagues and clients.

Education Qualifications / Certifications and Requirements:

Knowledge & Experience
Educational Background: Bachelor's degree or equivalent professional experience.
Industry Experience:
3 to 5 years of relevant experience.
Sales Achievements: Demonstrated success & experience in Wealth products.

Additional Information

Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India

Apply Now

Refine Your Search

customer service manager jobs in ernakulam kerala

Assistant Vice President - Senior Premier Relationship Manager

Customer Retention Manager

Manager - Customer Service

Customer Care Manager

Customer Service Manager (CSM)

Team Lead - Contact Center

BPO-Call centre manager

Senior Enterprise Sales Officer

HR & Corporate Gifting Manager

Call Centre Manager

Business Development Manager (BDM)

Retail Store Manager

Consultant - Inside Sales

Operation Field Officer

MANAGER

Customer Relationship Manager

Change Manager

Area Service Manager

Customer Relationship Executive

Operations Manager

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