Gandhinagar Gujarat System analyst Jobs – 140 Open Jobs Today

Lead Reporting Analyst
Etech Global Services —Gandhinagar, Gujarat
- ₹15,00,000 - ₹18,00,000 a year
- Night shift
- Remote
- Microsoft Excel
- Computer Science
- English
Associate Analyst, Supply Chain Planning
Analog Devices —Gandhinagar, Gujarat
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
2d
Master Data Management Analyst - Manufacturing Industry Preferred
Group Bayport —Gandhinagar, Gujarat
- ₹4,00,000 - ₹6,00,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Analysis skills
Quick apply
Project Lead – Data Analytics
Etech Global Services —Gandhinagar, Gujarat
- ₹15,00,000 - ₹18,00,000 a year
- Night shift
- CRM software
- Microsoft Excel
- Management
Analyst | D365 F&O - PMO | Ahmedabad | Emerging ERP Solutions
Deloitte —Ahmedabad, Gujarat
- Microsoft Powerpoint
- Microsoft Excel
- Azure
10d
Associate Analyst, Applications Programming
Analog Devices —Gandhinagar, Gujarat
- Full-time
- Oracle
- System design
- Travel
Business Analyst
Evince Development —Ahmedabad, Gujarat
- ₹50,000 - ₹70,000 a month
- Full-time
- Data analysis skills
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply
Senior Support Engineer - IT Operations
HCLTech —Gandhinagar, Gujarat
- Continuous improvement
- APIs
- Communication skills
12d
Analyst, Supply Chain Planning
Analog Devices —Gandhinagar, Gujarat
- Full-time
- SQL
- Bachelor's degree
- Travel
Junior Quality Analyst
WeblineIndia —Navrangpura, Ahmedabad, Gujarat
- ₹30,000 - ₹50,000 a month
- Full-time
- SQL
- Analysis skills
- APIs
Quick apply
Analyst | Workday FINS P2P Functional | Across Locations | Emerging ERP Solutions
Deloitte —Ahmedabad, Gujarat
- Computer Science
- Engineering
- Finance
Business Analyst
Spectra Technovision (India) Pvt. Ltd. —Ahmedabad, Gujarat
- ₹60,000 a month
- Full-time
- Computer Science
- Microsoft Office
- Analysis skills
Technical Project Manager
Webs Optimization Software Solution —Ahmedabad, Gujarat
- ₹5,52,559.30 - ₹12,00,000.00 a year
- Full-time
- Azure
- Computer Science
- PMP
- Health insurance
- Work from home
Quick apply
Senior Business Analyst
RITE SERVICES, TSCFM Ahmedabad —Ahmedabad, Gujarat
- ₹4,50,000 - ₹15,00,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Finance
- Health insurance
- Work from home
Quick apply
4d
System Administrator
Nividous Software Solutions —Ahmedabad, Gujarat
- ₹3,00,000 - ₹7,00,000 a year
- Full-time
- Computer science
- AWS
- Bachelor's degree
- Health insurance
Quick apply
1d
Analyst II, Global Procurement Solutions
Kraft Heinz Company —Ahmedabad, Gujarat
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Practice Director – Business Applications (Tax Automation & ERP Solutions)
Evoort Solutions —Nikol, Ahmedabad, Gujarat
- Full-time
- Oracle
- Computer Science
- Engineering
7d
Graduate Engineer Trainee (GET) – SAP Support
Invokhr —Ahmedabad, Gujarat
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
Cyber Analyst — AI-Assisted MXDR Operations
Zymr —Ahmedabad, Gujarat
- Full-time
- Computer Science
- Master's degree
- Bachelor's degree
Business Analyst
Biztech Consulting & Solutions —Ahmedabad, Gujarat
- ₹4,00,000 - ₹6,00,000 a year
- Full-time
- Azure
- Computer Science
- Master's degree
Quick apply
5d

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Lead Reporting Analyst

Etech Global Services -
Gandhinagar, Gujarat

Apply Now

Job details

₹15,00,000 - ₹18,00,000 a year

Qualifications

BCS
Power BI
Microsoft Excel
Computer Science
Avaya
Relational databases
Call center experience
QlikView
Microsoft SQL Server
English
Information Systems
Tableau
Databases
12th Pass
SQL
Bachelor's degree
Macros
ETL
Pivot tables
Communication skills
Analytics

Full job description

Remote

What We Offer:

Night Shift allowance as per process
Health Insurance
Tuition Reimbursement
Incentive components campaign wise
Work Life Balance Initiatives
Rewards & Recognition
Internal movement through IJP

What You’ll Be Doing:

ESSENTIAL DUTIES:

Engage directly with clients to gather, clarify, and document reporting requirements; serve as the primary point of contact for all CXM reporting needs across internal and external stakeholders.
Translate client business requirements into technical reporting specifications; explain data capabilities, methodology, and report logic to non-technical stakeholders in a clear and accessible manner.
Lead requirements-gathering sessions, workshops, and review meetings with clients; manage expectations on timelines, scope, and deliverable quality throughout the reporting lifecycle.
Design, develop, and maintain BI dashboards and performance reports tracking key contact center KPIs including AHT, FCR, CSAT, SLA adherence, abandonment rate, occupancy, and agent productivity.
Build and manage dashboards and visualizations using BI tools such as Sisense, Power BI, Tableau, or equivalent; develop and maintain data models to support evolving reporting requirements.
Monitor trends across CXM data sets and provide proactive, data-driven insights and recommendations to operations teams and client leadership.
Write, optimize, and maintain complex SQL queries to extract, transform, and analyze data from relational databases; perform root cause analysis on data discrepancies and resolve reporting issues.
Maintain data integrity, documentation of reporting logic, definitions, and data lineage to ensure consistency and transparency across all client-facing deliverables.
Package and present key findings, briefings, and performance summaries to clients and leadership in a clear, concise manner; tailor communication style to the audience – technical teams and executive stakeholders alike.
Craft documentation including process maps, reporting definitions, data dictionaries, and scope documents to support knowledge transfer and operational continuity.
Collaborate with data engineering, IT, and operations teams to ensure proper data pipelines, source system integrations, and accuracy of data feeding into reporting platforms.
Manage multiple reporting requests simultaneously; prioritize based on business impact, client urgency, and deadlines while maintaining consistent delivery standards.
Support and assist with routine and ad-hoc reporting requests; champion a continuous improvement mindset and be flexible in a dynamic, client-driven environment.

CORE RESPONSIBILITIES/SKILL SET:

Strong client-facing and stakeholder communication skills; ability to engage confidently with clients, understand their needs, and explain complex data concepts in simple, business-friendly language.
Proficiency in SQL (complex queries, joins, aggregations, stored procedures, performance tuning) for data extraction, transformation, and analysis from relational databases.
Hands-on experience with a BI tool (Sisense, Power BI, Tableau, QlikView, or equivalent) to design dashboards, build visualizations, and present data compellingly to varied audiences.
Sound understanding of contact center operations and CXM metrics (AHT, CSAT, FCR, SLA adherence, NPS, occupancy) and their business significance.
Ability to effectively organize, prioritize, and manage multiple reporting deliverables concurrently under deadline pressure while maintaining high quality and accuracy.
Excellent attention to detail with a strong commitment to data accuracy, consistency, and report integrity across all deliverables.
Good oral & written English skills; ability to exercise strict confidentiality in all client and data matters.

What We Expect You To Have:

A minimum of a Bachelor’s degree in Computer Science, Information Systems, Statistics, Business Analytics, or a related field. High School Diploma/GED may be considered for candidates with significant demonstrated experience.
Minimum 4–6 years of overall experience in a reporting, analytics, or BI analyst role; with at least 2–3 years specifically working in a client-facing or CXM capacity within a call center or BPO environment.
Demonstrated experience leading client requirements-gathering engagements – ability to ask the right questions, manage scope, and translate business needs into reporting solutions.
Proficient in Microsoft SQL Server – writing and optimizing complex queries, stored procedures, and performing data extraction and analysis from large operational datasets.
Hands-on experience building dashboards and reports in a BI platform such as Sisense (preferred), Power BI, Tableau, Looker, or equivalent.
Strong understanding of contact center KPIs, CXM frameworks, and operational metrics; familiarity with workforce management tools and call center platforms (e.g., Genesys, Avaya, NICE) is an advantage.
Advanced proficiency in Microsoft Excel (VLOOKUP/XLOOKUP, pivot tables, Power Query, macros) for supplementary analysis and report development.
Exposure to ETL processes, data warehousing concepts, or data modeling (star schema, snowflake schema) is a must

Job Title

Lead Reporting Analyst

Department

Data Analytics

Reports to

Assistant Director – Data Analytics

Pay Grade

15 - 18 LPA

Location

Gandhinagar

Job Type

WFH (Need to visit office once in 3-4 months)

Schedule & Shift

US Shift (Flexibility is required per Business/Client requirements)

Apply Now

Refine Your Search

system analyst jobs in gandhinagar gujarat

Lead Reporting Analyst

Associate Analyst, Supply Chain Planning

Master Data Management Analyst - Manufacturing Industry Preferred

Project Lead – Data Analytics

Analyst | D365 F&O - PMO | Ahmedabad | Emerging ERP Solutions

Associate Analyst, Applications Programming

Business Analyst

Senior Support Engineer - IT Operations

Analyst, Supply Chain Planning

Junior Quality Analyst

Analyst | Workday FINS P2P Functional | Across Locations | Emerging ERP Solutions

Business Analyst

Technical Project Manager

Senior Business Analyst

System Administrator

Analyst II, Global Procurement Solutions

Practice Director – Business Applications (Tax Automation & ERP Solutions)

Graduate Engineer Trainee (GET) – SAP Support

Cyber Analyst — AI-Assisted MXDR Operations

Business Analyst

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