Ghaziabad Uttar Pradesh Technology consultant Jobs – 593 Open Jobs Today

Technical Support Specialist - Healthcare
Infostride Technologies —Noida, Uttar Pradesh
- ₹8,00,000 - ₹14,00,000 a year
- Full-time
- SQL
- Organisational skills
- In-person
- Commuter assistance
- Health insurance
Quick apply
10d
Operations Manager (Office Operations)
Great Nation services —Okhla, Delhi, Delhi
- ₹1,10,000 - ₹1,30,000 a month
- Full-time
- English
- Administrative experience
- Plumbing
Quick apply
HR Manager
Dignetic Academy —Ghaziabad, Uttar Pradesh
- From ₹30,000 a month
- Hybrid work
- Microsoft Excel
- Databases
- SQL
- Work from home
- Flexible schedule
Quick apply
1d
Company Secretary
IFI Techsolutions —Noida, Uttar Pradesh
- ₹8,00,000 - ₹12,00,000 a month
- Full-time
- Azure
- Analysis skills
- Bachelor's degree
- Health insurance
Quick apply
AI Solutions Consultant(US Market)
DigiLantern —Noida, Uttar Pradesh
- ₹50,000 - ₹80,000 a month
- Full-time
- Salesforce
- Project management
- Machine learning
- Work from home
- Flexible schedule
Quick apply
Consultant I - BA - PM
EXL Service —Noida, Uttar Pradesh
- Full-time
- SQL
- Project management
- Bachelor's degree
Executive Market Research
Aliqan Technologies —Noida, Uttar Pradesh
- ₹4,00,000 - ₹15,00,000 a year
- Full-time
- Microsoft Excel
- Research
- Bachelor's degree
Quick apply
1d
Account Manager - IT Services / Client Success Manager - IT Services
Aigen Technologies —Noida, Uttar Pradesh
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
Business Development Manager (BDM)
EBIZ Solution Pvt. Ltd. —Sarfabad, Noida, Uttar Pradesh
- From ₹1,00,000 a month
- Full-time
- Business development
- Travel
- Computer networking
Quick apply
11d
Executive - Research & Development
Aliqan Technologies —Noida, Uttar Pradesh
- ₹4,00,000 - ₹8,00,000 a year
- Full-time
- Microsoft Excel
- Research
- Bachelor's degree
Quick apply
1d
OPT Recruiter
TechnoKraft —Noida Sector 62, Noida, Uttar Pradesh
- ₹25,000 - ₹40,000 a month
- Full-time
- CRM software
- Recruiting
- In-person
- Health insurance
Quick apply
Product Lead – Conversational AI & CX Solutions
ICCS DigX —Noida, Uttar Pradesh
- ₹35,00,000 - ₹48,00,000 a year
- Full-time
- Product management
- APIs
- Agile
- Health insurance
Quick apply
11d
Software Engineer - Trainee
Global Savian Consulting Private Limited —Noida, Uttar Pradesh
- ₹1,00,000 - ₹1,20,000 a year
- Email
- Oracle
- Computer Science
- Master's degree
Quick apply
Data Analyst
DS Group —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Master's degree
- SQL
Servicenow Developer Empowering digital transformation solutions firm
Skyleaf Consultants —Noida, Uttar Pradesh
- ₹15,00,000 - ₹36,00,000 a year
- Full-time
- Oracle
- Databases
- SQL
US IT Bench Sales Recruiter
Networsys Technologies —Noida, Uttar Pradesh
- ₹20,000 - ₹40,000 a month
- Full-time
- English
- Bachelor's degree
- Recruiting
- Health insurance
- Food provided
Quick apply
Market Research Executive
Aliqan Technologies —Noida, Uttar Pradesh
- ₹4,00,000 - ₹8,00,000 a year
- Microsoft Excel
- Research
- Bachelor's degree
Quick apply
1d
Bench Sales Recruiter / Bench Sales Manager
MageBytes Private Limited —Noida, Uttar Pradesh
- ₹20,000 - ₹38,000 a month
- Full-time
- Recruiting
- In-person
- Communication skills
Quick apply
Project Manager
Qualtech Consultants —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
W2 US IT Recruiter (Tier 1)
CodiniX —Noida Sector 62, Noida, Uttar Pradesh
- Full-time
- Machine learning
- Recruiting
- AI

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Technical Support Specialist - Healthcare

Infostride Technologies
Noida, Uttar Pradesh

Quick apply

Job details

Full-time
₹8,00,000 - ₹14,00,000 a year
10 days ago

Benefits

Internet reimbursement
Provident Fund
Commuter assistance
Health insurance
Paid time off
Flexible schedule
Food provided
Paid sick time

Qualifications

EHR systems
Technical support
SQL
Quality assurance
Organisational skills
Root cause analysis
SaaS
AI
Communication skills

Full job description

PFB the job description for the Technical Support Specialist role for your better understanding along with company details as well.

Timings- 02:30 pm to 11:30 pm IST (Tentative)

Location- Noida (Sec-142)

Mode- Work from the Office (3 Days from the office and 2 Days from Home)

About the Role:

We are looking for a HITL Technical Support Specialist to join our Technical Support team. In this hybrid role, you will own the day-to-day monitoring, quality assurance, and operational management of the Human-in-the-Loop (HITL) layer within our AI Operational Assistant: Patient Concierge solution, while also providing Tier 2 technical support and issue triage for post-go-live Perioperative Care Coordination (PCC) clients.

You will serve as a critical bridge between Qventus’s AI platform, clinical operations, and health system customers — ensuring HITL workflows maintain accuracy, quality, and trust, while also diagnosing and resolving the technical issues that arise after go-live. The ideal candidate brings a sharp eye for operational quality, comfort with data and EHR workflows, and the communication skills to translate complex system behavior for both technical and non-technical stakeholders.

Key Responsibilities:

HITL Monitoring & Triage

Track and monitor HITL queues, workflows, and SLAs (response times, volumes, backlog) to ensure timely human review of edge cases and AI-generated outputs.
Review a statistically representative sample of HITL-reviewed interactions daily for quality, consistency, and slippage.
Identify trends in HITL overrides, error types, model misclassifications, and systematic drift — surfacing actionable insights to product and R&D teams.
Triage escalations (urgent or ambiguous cases) into appropriate workflows (clinical review, system bug, escalation to CS, etc.).
Maintain escalation paths, decision logic rules, and guardrails in partnership with clinical, product, and operations stakeholders.

Technical Support & Issue Resolution

Provide technical support to clients on post-go-live PCC solutions, or escalate to appropriate technical teams (DI, Product, Engineering) when warranted.
Lead root cause analysis (RCA) for recurring or high-impact issues: interpret logs, validate data pipelines, reproduce errors, and document findings.
Perform light technical work as needed — SQL queries to validate data, review ETL/HL7 payloads, or support configuration troubleshooting in coordination with Data Integration Engineers.
Collaborate with Data Integration, Data Engineers, Clinical Operations Consultants, and Product Specialists to identify and implement client-value-driving solutions post-deployment.
Manage support SLAs and OLAs in accordance with contractual thresholds, keeping clients informed and escalations on track.

Operations & Process Improvement

Partner with Implementation and Support teams to monitor HITL performance metrics against contractual thresholds.
Identify process improvement opportunities and create structured approaches to close gaps in HITL logic or support workflows.
Maintain SOPs, escalation playbooks, decision guidelines, and knowledge base documentation for HITL operations.

Cross-Functional Collaboration & Client Engagement

Serve as the “voice of HITL” in client engagements — support issue triage, explain AI logic, and represent operational quality to health system stakeholders.
During client go-live and hypercare, provide heightened HITL oversight, support triage surges, and manage transitions to steady state.

Risk & Quality Assurance

Proactively scan for edge cases, unexpected behavior, drift, or performance regressions in HITL logic and patient-facing AI outputs.
Maintain documentation informing R&D of necessary decision rule or logic adjustments.
Ensure compliance with privacy, security, and clinical governance standards across all HITL and support operations.

What We’re Looking For

General familiarity with the US healthcare system — understanding of clinical workflows, EHR environments, and patient communication is a plus.
Experience with or strong exposure to monitoring human-in-the-loop systems, quality review processes, or AI/automation operations.
Experience in technical support, including SLA management, issue triage, and escalation coordination in a healthcare or SaaS context.
Proficiency in SQL and comfort with ETL/data pipeline concepts; ability to run queries to validate data and support root cause analysis.
Strong organizational skills and attention to detail — able to manage queues, track SLAs, and maintain documentation in a fast-paced environment.
Excellent written and verbal communication skills — able to distill ambiguous technical cases and escalation rationale for both technical and non-technical audiences.
Experience working cross-functionally with multiple internal and external teams to manage concurrent workstreams.
Ability to operate in a fast-paced, ambiguous environment while balancing rapid iteration with quality and risk controls.

Pay: ₹800,000.00 - ₹1,400,000.00 per year

Benefits:

Commuter assistance
Flexible schedule
Food provided
Health insurance
Internet reimbursement
Paid sick time
Paid time off
Provident Fund

Application Question(s):

Your current location is?
How many years of US Healthcare experience do you have?
Your Notice period is?
How many years of Technical Support experience do you have?

Work Location: In person

Quick apply

Refine Your Search

technology consultant jobs in ghaziabad uttar pradesh

Technical Support Specialist - Healthcare

Operations Manager (Office Operations)

HR Manager

Company Secretary

AI Solutions Consultant(US Market)

Consultant I - BA - PM

Executive Market Research

Account Manager - IT Services / Client Success Manager - IT Services

Business Development Manager (BDM)

Executive - Research & Development

OPT Recruiter

Product Lead – Conversational AI & CX Solutions

Software Engineer - Trainee

Data Analyst

Servicenow Developer Empowering digital transformation solutions firm

US IT Bench Sales Recruiter

Market Research Executive

Bench Sales Recruiter / Bench Sales Manager

Project Manager

W2 US IT Recruiter (Tier 1)

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