Greams Road Chennai Tamil Nadu Customer support lead Jobs – 2189 Open Jobs Today

Team Lead - Application Support
Medialogic Solutions Pvt. Ltd. —Chennai, Tamil Nadu
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Software troubleshooting
- Health insurance
Quick apply
Customer Support Manager
Uniprotech Solutions Pvt Ltd —Chennai, Tamil Nadu
- ₹40,000.00 - ₹45,459.17 a month
- Full-time
- Microsoft Excel
- Inventory control
- Computer Science
- Health insurance
Quick apply
Customer Support Specialist - UK Voice
GNB Property —T Nagar, Chennai, Tamil Nadu
- ₹30,000 - ₹50,000 a month
- Full-time
- English
- Master's degree
- Project management
- Food provided
Quick apply
Chat Support Executive
EITB global info solutions —Chennai, Tamil Nadu
- ₹10,264.19 - ₹32,508.40 a month
- Weekend availability
- Microsoft Word
- Microsoft Excel
- No experience needed
Quick apply
Customer Support Supervisor
Datamark, Inc. —Chennai, Tamil Nadu
- Weekend availability
- Hospitality
- English
- Bachelor's degree
Quick apply
12d
Customer Relationship Executive
Maxpro Technologies —Chennai, Tamil Nadu
- Up to ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Work from home
Quick apply
Sr. Customer Support Executive
Maruthi Plastics & Packaging Chennai Pvt Ltd. —Egmore, Chennai, Tamil Nadu
- ₹25,000.00 - ₹35,359.61 a month
- Email
- Management
- English
- Bachelor's degree
- Health insurance
Quick apply
13d
Zone Manager
VR Food eneterprises llp —Chengalpattu, Chennai, Tamil Nadu
- ₹90,000 - ₹1,00,000 a month
- Full-time
- Marketing
- Business development
- Bachelor's degree
Quick apply
2d
Franchise Development Manager
Building Doctor —Chennai, Tamil Nadu
- ₹30,000 - ₹50,000 a month
- Full-time
- Sales
- Customer service
- English
- Health insurance
Quick apply
CRM Head
Elephantine Enterprises Private Limited —Chennai, Tamil Nadu
- ₹75,000 - ₹1,00,000 a month
- Full-time
- Leadership
- Health insurance
- Work from home
Quick apply
India - Support Lead
ISS Group Holdings Limited —Chennai, Tamil Nadu
- Full-time
- Microsoft Office
- AWS
- APIs
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1h
Manager - Customer Service Support
SCIGENICS BIOTECH PVT LTD —Chennai, Tamil Nadu
- ₹30,000 - ₹35,000 a month
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Health insurance
Quick apply
Manager - Customer Support
FULL Creative —Chennai, Tamil Nadu
- Full-time
- Hybrid work
- Management
- Data analysis skills
- 12th Pass
- Work from home
telecalling tamil no target
indiafloats technologies —Chennai, Tamil Nadu
- ₹19,000 - ₹22,000 a month
- Part-time
- Customer service
- Master's degree
- Bachelor's degree
Quick apply
Customer Support Specialist
MAX FURN —Royapettah, Chennai, Tamil Nadu
- ₹9,000 - ₹45,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
Client Relationship Manager (Fresher)
ithought Financial Consulting LLP —Chennai, Tamil Nadu
- From ₹23,000 a month
- Full-time
- CRM software
- Sales
- Marketing
Quick apply
Branch Manager - Immediate Joiners Only
Minus Clinic —Chennai, Tamil Nadu
- ₹40,000 - ₹60,000 a month
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
13d
Customer Support Lead
Saaki Argus & Averil Consulting —Chennai, Tamil Nadu
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Senior Expert - Customer & Employee Experience
DHL —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Finance
- Master's degree
14d
Administrative Manager
Frokme —Guindy, Chennai, Tamil Nadu
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
Quick apply
1d

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Team Lead - Application Support

Medialogic Solutions Pvt. Ltd.
Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹3,00,000 - ₹4,00,000 a year

Benefits

Provident Fund
Leave encashment
Health insurance

Qualifications

Microsoft Powerpoint
Microsoft Excel
Operations management
Software troubleshooting
English
Technical support
Tamil
Analysis skills
Bachelor's degree
Team management
Problem management
Application support
Hindi
Leadership
Communication skills

Full job description

This is a Technical Support Lead position reporting to mid management and requires an exceptional blend of hands-on technical expertise, people leadership, and outstanding customer communication skills. The primary purpose of this role is to ensure complete customer satisfaction through timely, responsive, and effective resolution of every support interaction. The ideal candidate will be both an individual contributor and a team leader — someone who takes full ownership of the support function, communicates with clarity and empathy, and ensures that no customer is left waiting or unheard. Professionals who take pride in going above and beyond for customers and who have a proven ability to manage problems to closure without escalation are strongly encouraged to apply.

This is a work from office job in Mylapore, Chennai. We are looking at candidates with 2+ years of experience.

Role & Responsibilities

Serve as the first point of escalation and the face of Medialogic's support function — ensuring every customer feels heard, valued, and supported at all times
Ensure all customer support tickets are acknowledged promptly, actioned immediately, and closed within defined timelines — with zero tolerance for unresolved or lingering issues
Communicate proactively with customers at every stage of issue resolution — keeping them informed, managing expectations, and ensuring no customer has to follow up twice
Handle difficult customer situations with professionalism, patience, and a solution-first mindset — turning challenging interactions into positive experiences
Lead, mentor, and manage a small technical support team while actively contributing as an individual support resource
Provide end-to-end technical support for application usage, installation, configuration, OS, networking, and system recovery
Proactively identify recurring issues, patterns, and potential failure points — and initiate solutions before they reach the customer or escalate further
Conduct regular reviews of open and resolved cases to monitor team performance, responsiveness, and adherence to support standards
Prepare and submit clear, insightful daily, weekly, and monthly reports to management covering ticket status, response times, customer feedback, and team performance

Preferred Candidate Profile

Any graduate with 2+ years of experience in technical support, with at least 1 year in a team lead or senior support role
Excellent communication and problem management skills are non-negotiable — the candidate must be able to handle customer conversations with confidence, clarity, and empathy across all situations
Proven track record of ensuring customer satisfaction and managing support issues end-to-end without escalation
Strong troubleshooting skills across application support, installation, networking, and problem solving
Ability to manage a small team and drive results through ownership, accountability, and proactive thinking
Fluency in English and Tamil mandatory; knowledge of Hindi will be an added advantage
Strong analytical and reporting skills — ability to present clear, actionable data to management
Highly responsive, systematic, and responsible — understands that timely action is the foundation of great customer support
Flexible to work in variable timings as needed

Medialogic Solutions (P) Ltd. is a leading provider of IT products and solutions for the Healthcare industry. We enable clinicians to make better, faster decisions in today's rapidly changing environment. We are a community of learners, doers, and enablers.

Job Type: Full-time

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:

Health insurance
Leave encashment
Provident Fund

Application Question(s):

Are you able to join within a month
Multitasker, Result Oriented, Naturally inclined to take up Responsibilites and Execute

Experience:

Leadership: 1 year (Required)

Language:

hindi (Preferred)

Location:

Chennai, Tamil Nadu (Required)

Work Location: In person

Quick apply

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