hebbal bengaluru karnataka non voice process Jobs – 362 Open Jobs Today

Customer Support Specialist
Radancy —Bengaluru, Karnataka
- Computer Science
- English
- Presentation skills
non voice process
GetOnCRM Solutions —Yeshwanthpur, Bengaluru, Karnataka
- ₹3,64,367.26 - ₹16,70,311.78 a year
- Full-time
- Customer service
- English
- Master's degree
- Health insurance
Quick apply
non voice process
Arihant Webtech —Begur, Bengaluru, Karnataka
- ₹19,000 - ₹32,000 an hour
- Part-time
- Master's degree
- Bachelor's degree
- Data entry
Quick apply
13d
BPO Voice Process Executive
BPO Voice Process Executive —Bangalore City, Bengaluru, Karnataka
- ₹25,000 - ₹35,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
6h
Sales & Customer Support Executive
CustomElements Private Limited —Bengaluru, Karnataka
- ₹25,000 - ₹30,000 a month
- Full-time
- Sales
- English
- Bachelor's degree
- Paid time off
- Paid sick time
Quick apply
International Voice Process
VENPA STAFFING SERVICES INDIA PRIVATE LIMITED —Hebbal, Bengaluru, Karnataka
- ₹30,000 - ₹55,000 a month
- Full-time
- CRM software
- English
- Microsoft Office
- Health insurance
- Paid sick time
Quick apply
non voice process
IPsoft Global Services —Koramangala, Bengaluru, Karnataka
- ₹16,029.07 - ₹34,771.79 a month
- Part-time
- CRM software
- English
- Microsoft Office
Quick apply
Customer Support Executive
Enview Technologies —Whitefield, Bengaluru, Karnataka
- ₹16,000 - ₹18,000 a month
- Full-time
- Bachelor's degree
- Business Administration
- Diploma
- Health insurance
- Food provided
Quick apply
Customer Support Executive
TriEdge Solutions —Bengaluru Rural District, Karnataka
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- Accounting
- Flexible schedule
Quick apply
5h
International Non Voice Process
IntouchCX —Bengaluru, Karnataka
- Up to ₹4,00,000 a year
- Weekend availability
- Customer service
- Basic math
- English
- Health insurance
- Food provided
Quick apply
7d
non voice process
Apsensys Media LLP —Horamavu, Bengaluru, Karnataka
- ₹14,000 - ₹16,000 a month
- Full-time
- Typing
- In-person
Quick apply
Technical Support Specialist L2( Hybrid)
Smartsheet —Bengaluru, Karnataka
- Night shift
- Salesforce
- English
- Communication skills
- Commuter assistance
Technical Support Specialist L2(Hybrid)
Smartsheet —Bengaluru, Karnataka
- Night shift
- Salesforce
- English
- Communication skills
- Commuter assistance
Customer Support Executive
AO Talent Partners —Bengaluru Rural District, Karnataka
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- English
- 12th Pass
Quick apply
13h
Customer Support Executive (CSE)
Origin Fresh —Bangalore City, Bengaluru, Karnataka
- Up to ₹7,00,000 a year
- Full-time
- Customer service
- English
- Master's degree
Quick apply
Email support
Abhishek Career Solutions —Hebbal, Bengaluru, Karnataka
- ₹20,000 - ₹25,000 a month
- Full-time
- English
- 12th Pass
- In-person
Quick apply
7d
non voice process
IDS Logic Pvt Ltd —Vijayanagar, Bengaluru, Karnataka
- ₹18,000 - ₹32,000 a month
- Part-time
- English
- Master's degree
- Bachelor's degree
Quick apply
2d
Customer Support Executive (CSE)
Hirefree career buliding —Whitefield, Bengaluru, Karnataka
- ₹20,000 - ₹23,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply
17h
BPO Non-Voice Process ( Email & Chat Support)
IPsoft Global Services —Bannerghatta, Bengaluru, Karnataka
- ₹16,028.23 - ₹54,766.99 a month
- Part-time
- Customer service
- English
- Master's degree
Quick apply
Customer Support Executive (US - Voice Process)
Accvell Technologies Private Limited —Sahakar Nagar, Bengaluru, Karnataka
- ₹25,000 - ₹45,000 a month
- Full-time
- Spanish
- Customer service
- English
Quick apply

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Customer Support Specialist

Radancy -
Bengaluru, Karnataka

Apply Now

Job details

Qualifications

Jira
Computer Science
CSS
Waterfall
XML
Talent acquisition
English
Technical support
Presentation skills
Bachelor's degree
Zendesk
JavaScript
Scrum
Software development
APIs
Communications
Agile
Customer support
Communication skills
HTML

Full job description

Overview

Radancy is the global leader in talent acquisition software, helping employers attract and hire the right talent through AI-powered recruiting technology, data-driven insights, and world-class candidate experiences. Our platform enables organizations to streamline hiring, strengthen employer branding, and drive measurable recruitment outcomes at scale.

About the Role

Radancy’s success is built on the success of our customers, and we’re looking for dedicated, customer-focused Customer Support Specialists to join our Global Customer Support Team, with a focus on our Hiring Events platform. In this role, you’ll provide expert support across multiple Radancy solutions, serving as a key partner to customers navigating their day-to-day usage of our platform. We’re looking for a strong communicator and problem-solver who excels at building relationships, resolving customer inquiries, and ensuring a seamless event experience. Our Customer Support Specialists take a proactive, consultative approach—collaborating with clients and internal teams to provide guidance, answer questions, and deliver exceptional support in a dynamic environment.

What does a great Customer Support Specialist do?

Develop deep product, technical, and functional knowledge of Radancy's Talent Acquisition Cloud and its features to deliver exceptional support to customers and users.
Assist Radancy customers and users by offering expert guidance on both the functional and technical aspects of our suite of products, troubleshooting issues, and providing timely solutions.
Work directly with customers and users, ensure timely response and resolution time, meeting or beating our SLA’s; confirm accuracy on all work prior to closing tickets.
Set up and maintain users, user profiles, workflow rules, and application settings.
Work closely with development teams to identify, report, and resolve product issues and submit customer enhancement requests.
Adhere to established escalation protocols for complex or high-priority issues, ensuring timely resolution by coordinating with senior support staff or technical teams as needed.
Provide standard training and hands-on support to end users.
Ensure all customer issues and interactions are logged accurately and comprehensively in the ticketing system, keeping track of progress, resolutions, and follow-up actions.
Support a wide range of customers across various industries, with a focus on consistency, responsiveness, and knowledge sharing.

Qualifications

Bachelor’s Degree in Communications, Computer Science, Business or equivalent work experience.
Fluency in English (both spoken and written) is required to effectively collaborate with global teams and support customers.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
0-2 years customer or technical support experience.
Ability to work independently to determine best approach and action for customer outcomes.
Ability to plan, organize, prioritize and solve problems, seeking help when necessary.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Accountability and a sense of urgency.
Support a wide range of customers across various industries, with a focus on consistency, responsiveness, and knowledge sharing.
Experience with JIRA, Zendesk, understanding of HTML, CSS, JavaScript as well as XML and APIs are all a plus.
Knowledge of software development methodologies (Scrum, Agile, Waterfall, etc.) a plus.

Company Values: At Radancy, we are dedicated to the core values that guide our work and culture:

Innovative Spirit Innovation leads the way. We have a rich history of developing and delivering what’s new and next while valuing every voice on our team. Together, we’re shaping the future and leading the industry forward.
Rewarding Impact Work that matters. We strengthen organizations with transformative software that connects people around the world to meaningful careers. This work makes a difference in people’s lives and inspires our team to advance technology with purpose.
Performance Driven Success drives results. We use data and insights to inform strategy and maximize performance for our customers, all backed by our global teams committed to exceeding expectations with unmatched expertise and support.
Supportive Teams Collaboration is our backbone. We foster an environment that inspires our team members to deliver industry-defining technology. We empower our teams to learn from each other, grow their skills and create positive change in their work and communities.

Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. If you require any accommodations during the application process, please reach out to us at [email protected] , and we will work with you to meet your needs.

Apply Now

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