Hyderabad Telangana Managing partner Jobs – 1960 Open Jobs Today

Customer Success, Staff
Blackbaud —Hyderabad, Telangana
- Full-time
- Salesforce
- English
- Communication skills
6h
Operations Manager, Customer Service
Pinkerton —Hyderabad, Telangana
- Full-time
- Salesforce
- English
- Bachelor's degree
Director – Global Innovation Centre Operations & Strategy
Experian —Hyderabad, Telangana
- Full-time
- Hybrid work
- Medicine
- Project management
- Budgeting
- Health insurance
- Paid time off
Quick apply
Workplace Experience Manager
JLL —Hyderabad, Telangana
- Hospitality
- Management
- Customer service
- Health insurance
1h
Assistant Manager - HR
The Shri Ram Academy —Hyderabad, Telangana
- ₹50,000 - ₹60,000 a month
- Full-time
- Master's degree
- Human resources
- Recruiting
- Health insurance
- Food provided
Quick apply
13d
Operations Manager
Equip Exports LLC —Hyderabad, Telangana
- ₹8,20,000 - ₹9,20,000 a year
- Full-time
- Management
- Sales
- English
- Commuter assistance
Quick apply
8d
Human Resources Manager
HealthOnUs Technologies Pvt Ltd —Madhapur, Hyderabad, Telangana
- ₹45,000 - ₹75,000 a month
- Full-time
- Master's degree
- Human resources
- Recruiting
Quick apply
Business Development Manager (BDM)
247 Digitize Services Pvt Ltd —Madhapur, Hyderabad, Telangana
- From ₹12,00,000 a year
- Full-time
- Management
- Sales
- Marketing
- Health insurance
- Paid sick time
Quick apply
Franchise Success Manager / Regional Relationship Manager
Koyame Ventures LLP —Hyderabad, Telangana
- ₹35,000 - ₹45,000 a month
- Full-time
- Master's degree
- Business development
- Travel
Quick apply
6d
Executive Assistant to CEO
Raam Group —Hyderabad, Telangana
- ₹35,000 - ₹1,00,000 a month
- Online application
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Organisational skills
Quick apply
Team Lead | Customer Experience | Hyderabad | Customer Strategy & Design
Deloitte —Hyderabad, Telangana
- Sales
- Customer service
- Salesforce
Partner Excellence Manager
Legrand Group —Hyderabad, Telangana
- Full-time
- Data analysis skills
- Microsoft Office
- Analysis skills
Quick apply
5d
Partner Manager
Applause —Hyderabad, Telangana
- Full-time
- Master's degree
- Business development
- Product management
Quick apply
12d
Corporate Car Rental Operations Executive
Cabbie International Pvt. Ltd —Padmarao Nagar, Hyderabad, Telangana
- From ₹25,000 a month
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
Quick apply
10d
Sales Team Leader
Grace Infra —Madhapur, Hyderabad, Telangana
- ₹25,000 - ₹40,000 a month
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Quick apply
12d
HR Business Partner
Zebulon Consulting —Hyderabad, Telangana
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- Conflict management
- Human resources
- In-person
Quick apply
Business Analyst
PathnSitu Biotechnologies Pvt Ltd —Hyderabad, Telangana
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- In-person
Quick apply
11d
Director Delivery Management - RTSM Operations
Signant Health —Hyderabad, Telangana
- Full-time
- Project management
- Travel
- Agile
5d
Deputy Manager - GSS
PepsiCo —Hyderabad, Telangana
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
6d
Store Manager
Burgundy Brand Collective —Hyderabad, Telangana
- ₹70,000 - ₹80,000 a month
- Full-time
- Master's degree
- Bachelor's degree
- Business Administration
Quick apply
13d

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Customer Success, Staff

Blackbaud -
Hyderabad, Telangana

Apply Now

Job details

Full-time
6 hours ago

Qualifications

Salesforce
English
Communication skills
Time management
Analytics

Full job description

Job Posting Description

The Customer Success Manager (CSM) is responsible for the overall engagement, success, and retention of assigned customer accounts. Acting as both the internal advocate for the client and the external representative of Blackbaud, the CSM ensures that client objectives are met by fostering trusted relationships and strategic communication. This role also involves collaborating cross-departmentally to address client needs, identify opportunities for growth, and support client goals with innovative solutions. This individual contributor role is responsible for driving the adoption and success of Blackbaud’s platform, ensuring client satisfaction, and accountability for revenue growth and retention.

Work Location & Schedule

Work Location: Sky tech, Financial District, Hyderabad, India

Work Schedule:

This role supports customers and stakeholders primarily during U.S. business hours.
Ability to work a schedule aligned with U.S. business hours, generally 9:00 AM to 5:00 PM Eastern Time (ET), with availability for customer-facing engagements during that time.
Participation in after-hours support rotations and select holiday coverage may be required based on product, region, or business needs.

What you’ll do (Job duties and responsibilities)

Drive Platform Adoption and Retention: Serve as the strategic leader for assigned accounts, ensuring the successful adoption and use of Blackbaud products to achieve client business objectives and promote client retention.
Develop Customer Success Plans: Work collaboratively with clients to build comprehensive success plans that outline critical goals and the strategies to achieve them.
Strategic Communication: Establish a proactive communication cadence (weekly, monthly, quarterly) tailored to client needs, and facilitate meetings that review progress, share key insights, and align on next steps.
Trusted Customer Advocate: Cement yourself as a trusted advisor, leveraging empathy, critical thinking, and active listening to understand client needs and provide tailored solutions.
Collaborate Cross-Functionally: Partner with Sales, Marketing, Professional Services, Product, Operations, and Support to resolve issues, manage escalations, and communicate client feedback that informs product development and process improvements.
Monitor Key Performance Metrics: Track and report client achievement of key performance indicators (KPIs), providing insights both internally and to customer stakeholders.
Support and Training Identification: Work with the Training team to identify additional client training opportunities that enhance product knowledge and usage.
Champion the Customer’s Voice: Serve as the customer’s advocate, raising up key insights and feedback from customers to the internal Blackbaud organization.
Continuous Learning and Adaptation: Maintain up-to-date knowledge of Blackbaud's current and upcoming product offerings and incorporate feedback to enhance customer engagements.

What you’ll bring (Job requirements)

Technical Proficiency: Adept at engaging in consultative technical discussions and providing light technical solutions. Experience with CRMs (e.g., Salesforce) and CSPs (e.g., Gainsight) is advantageous.
Exceptional Communication Skills: Strong written and verbal communication skills with the ability to handle strategic conversations and deliver concise, respectful, and value-driven messaging.
Customer-Centric Approach: Demonstrated ability to understand customer needs, anticipate challenges, and respond with urgency to deliver exceptional service.
Critical Thinking and Problem Solving: Ability to analyze complex problems, think logically, and make sound business decisions that benefit both Blackbaud and the customer.
Organization and Time Management: Proven skills in managing multiple projects and priorities, meeting deadlines, and maintaining a high level of productivity.
Team Collaboration and Emotional Intelligence: Strong interpersonal skills, showing empathy, tact, and diplomacy in managing client relationships and supporting colleagues.
Adaptability: Comfort working in a fast-paced, dynamic environment with a proactive attitude to adapt to evolving client and business needs.
Data-Driven Mindset: Experience leveraging analytics, reports, and trends to measure success, improve client outcomes, and enhance product usage.
Self-Motivation and Learning: Demonstrated desire to grow professionally, pursue continuous learning, and set personal goals that align with team success.

Core Competencies

Active listening, empathy, and ability to create positive and impactful client experiences.
Strong problem-solving abilities, independent decision-making, and confidence in judgment.
Proficiency in aligning work with company objectives and understanding the impact of individual actions on business metrics.
Proactive communication with an emphasis on building trust, managing expectations, and maintaining accountability.
Effective collaboration with a focus on teamwork, supporting others, and contributing to the collective success of the team.
Ownership and responsibility in delivering quality work and addressing issues constructively.
Advanced level English

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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Apply Now

Refine Your Search

managing partner jobs in hyderabad telangana

Customer Success, Staff

Operations Manager, Customer Service

Director – Global Innovation Centre Operations & Strategy

Workplace Experience Manager

Assistant Manager - HR

Operations Manager

Human Resources Manager

Business Development Manager (BDM)

Franchise Success Manager / Regional Relationship Manager

Executive Assistant to CEO

Team Lead | Customer Experience | Hyderabad | Customer Strategy & Design

Partner Excellence Manager

Partner Manager

Corporate Car Rental Operations Executive

Sales Team Leader

HR Business Partner

Business Analyst

Director Delivery Management - RTSM Operations

Deputy Manager - GSS

Store Manager

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