Hyderabad Telangana Sales operations analyst Jobs – 196 Open Jobs Today

Team Lead | Customer Experience | Hyderabad | Customer Strategy & Design
Deloitte —Hyderabad, Telangana
- Management
- Analysis skills
- Bachelor's degree
6h
Senior Team Lead | Customer Experience | Hyderabad | Customer Strategy & Design
Deloitte —Hyderabad, Telangana
- Management
- Analysis skills
- Bachelor's degree
6h
Assistant Manager - Sales
PepsiCo —Hyderabad, Telangana
- Remote
- Microsoft Powerpoint
- Customer service
- Computer literacy
Lead I - SFDC Business Analyst Agentforce
UST —Hyderabad, Telangana
- Full-time
- Sales
- Salesforce
- Agile
Quick apply
8d
USI-EH27-GCS-Global Sales Competitive Intelligence-Specialist
Deloitte —Hyderabad, Telangana
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
5d
Proc Reg Category Mgmt Asst Analyst
PepsiCo —Hyderabad, Telangana
- Remote
- Microsoft Excel
- Finance
- Master's degree
1d
Junior Business Analyst – NCO (B2B)
IRISH EXPERT LLP —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Sales Operations Analyst
Uber —Hyderabad, Telangana
- Full-time
- Remote
- Sales
- Data analysis skills
- SQL
14d
Assistant Manager- Volume Reporting
PepsiCo —Hyderabad, Telangana
- Remote
- Microsoft Excel
- English
- Microsoft Office
Sales Consultant-Outbound
Content Kings Pvt.Ltd —Hyderabad, Telangana
- From ₹4,00,000 a year
- Overnight shift
- Sales
- English
- Bachelor's degree
- Commuter assistance
- Paid time off
Quick apply
Manager - Sales & Operations
PepsiCo —Hyderabad, Telangana
- Remote
- Microsoft Excel
- English
- Microsoft Office
8d
Global Banking & Markets-FIS Sales&Trading Svcs-Analyst-Hyderabad
Goldman Sachs —Hyderabad, Telangana
- Microsoft Powerpoint
- Analysis skills
- Project management
- Health insurance
11d
Assistant Manager -Volume Reporting
PepsiCo —Hyderabad, Telangana
- Remote
- Microsoft Excel
- English
- Microsoft Office
Global Revenue Operations Analytics Analyst
Protolabs —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Salesforce
- SQL
Quick apply
Business Analyst (Salesforce)
Accellor —Hyderabad, Telangana
- Full-time
- Remote
- Microsoft Excel
- Salesforce
- Microsoft Office
- Health insurance
- Paid time off
Quick apply
Deputy Manager - Sales & Operations
PepsiCo —Hyderabad, Telangana
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Marketing
5d
Analyst – Sales Operations
Sumbark IT Solutions —Hyderabad, Telangana
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Sales Asst Analyst
PepsiCo —Hyderabad, Telangana
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
8d
Business Systems Analyst – Sales Planning & Incentive Systems
Commvault —Hyderabad, Telangana
- Email
- Sales
- Salesforce
- SQL
GN-I&E- Energy Platforms- Analyst
Accenture —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales

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Team Lead | Customer Experience | Hyderabad | Customer Strategy & Design

Deloitte -
Hyderabad, Telangana

Apply Now

Job details

6 hours ago

Qualifications

Live chat
Management
Analysis skills
Bachelor's degree
Forecasting
Customer support
SaaS
Communication skills
Time management

Full job description

Location: Hyderabad

Candidates being considered for Support Roles should have relevant experience in SaaS-based product support / technical customer support operations. Depending on the role, candidates should demonstrate strong product and process understanding, troubleshooting capability, operational ownership, analytical skills, and the ability to work effectively with frontline teams and cross-functional stakeholders. Experience in a voice/chat-based contact center environment and working in US shifts is preferred.

SME – Product Support

Candidates should have strong product and process expertise in a SaaS/product support environment, with the ability to resolve complex queries, support frontline agents with escalations, and provide real-time guidance. They should be capable of identifying recurring issues, conducting root-cause analysis, supporting knowledge management, and coaching teams on product/process updates.

Team Lead – Product Support

Candidates should have experience managing frontline customer/product support teams, with ownership of SLA, quality, productivity, adherence, and customer experience metrics. The role requires strong people management, performance coaching, escalation handling, team engagement, and coordination with QA, Training, WFM, and other support functions.

Tier 2 – Product Support

Candidates should have strong experience in technical/product support, with the ability to handle complex issues escalated by frontline teams. The role requires advanced troubleshooting, root-cause analysis, strong product understanding, and coordination with SMEs and other teams for timely resolution.

Quality Analyst (QA) – Product Support

Candidates should have experience in quality monitoring within product/customer support operations, including interaction audits, compliance checks, defect identification, and feedback/coaching. Strong analytical skills, attention to detail, and understanding of quality metrics and customer experience standards are essential.

Training Facilitator – Product Support

Candidates should have experience delivering New Hire, product, process, and refresher training in a customer/product support environment. They should be capable of facilitating training, conducting assessments and certifications, supporting nesting, identifying learning gaps, and maintaining/updating training content.

Workforce Management (WFM)

Candidates should have hands-on experience in workforce forecasting, capacity planning, scheduling, and staffing optimization within contact center/product support operations. Strong understanding of shrinkage, occupancy, utilization, SLA planning, workforce analytics, and relevant WFM tools is required.

Real-Time Management (RTM)

Candidates should have experience in real-time monitoring and intraday workforce management, including schedule adherence, queue and SLA monitoring, staffing gaps, and intraday adjustments. They should work closely with Operations and WFM to manage demand fluctuations and maintain service levels.

SER Champ– Product Support

Candidates should have experience in SaaS/product-based customer support with a strong serve-to-sell and revenue mindset. They should be able to identify upsell and cross-sell opportunities, understand customer needs, recommend relevant products/features or upgrades, and support frontline agents in improving sales conversations and conversions. Strong consultative selling, objection handling, customer communication, coaching, and performance tracking skills are required, with the ability to balance customer experience with revenue and product adoption goals.

Education : BA and any graduation

Apply Now

Refine Your Search

sales operations analyst jobs in hyderabad telangana

Team Lead | Customer Experience | Hyderabad | Customer Strategy & Design

Senior Team Lead | Customer Experience | Hyderabad | Customer Strategy & Design

Assistant Manager - Sales

Lead I - SFDC Business Analyst Agentforce

USI-EH27-GCS-Global Sales Competitive Intelligence-Specialist

Proc Reg Category Mgmt Asst Analyst

Junior Business Analyst – NCO (B2B)

Sales Operations Analyst

Assistant Manager- Volume Reporting

Sales Consultant-Outbound

Manager - Sales & Operations

Global Banking & Markets-FIS Sales&Trading Svcs-Analyst-Hyderabad

Assistant Manager -Volume Reporting

Global Revenue Operations Analytics Analyst

Business Analyst (Salesforce)

Deputy Manager - Sales & Operations

Analyst – Sales Operations

Sales Asst Analyst

Business Systems Analyst – Sales Planning & Incentive Systems

GN-I&E- Energy Platforms- Analyst

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