India Director of client services Jobs – 2631 Open Jobs Today

Director - Customer Success
Neurealm —Chennai, Tamil Nadu
- ₹30,00,000 - ₹35,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- EMR systems
Head of HR
Aspire Lifestyles —Delhi
- English
- Travel
- Human resources
Associate Director of Sales
innofied —Remote
- ₹15,00,000 - ₹20,00,000 a year
- Full-time
- Remote
- Sales
- Research
- Team management
- Health insurance
EM-Associate Director
EY —Bengaluru, Karnataka
- Master's degree
- Project management
- Bachelor's degree
Managed Services Director
ACA Group —Pune, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid holidays
- Paid sick time
4d
Business Unit Head/GM/Director – Hiring & Staffing Services Business Unit
Tech Era IT Consulting —Hyderabad, Telangana
- Email
- Management
- Master's degree
- Bachelor's degree
Home Loans Officer
Pegasus Mortgage Lending —Remote
- ₹5,00,000 - ₹12,00,000 a year
- Full-time
- Remote
- Sales
- Finance
- Bachelor's degree
Quick apply
Senior Director - Customer Success
Locus.sh —Bengaluru, Karnataka
- Full-time
- Salesforce
- Mentoring
- AI
Director, Global Personalized Support
Nutanix —Bengaluru, Karnataka
- Full-time
- Remote
- Computer Science
- Master's degree
- Bachelor's degree
9d
Director
SS&C Technologies —Mumbai, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Sr. Director & Head of Architecture
G-P —Bengaluru, Karnataka
- Full-time
- Remote
- Computer Science
- Master's degree
- AWS
- Health insurance
Quick apply
Principal Project Director
ANI Integrated Services Limited —Visakhapatnam, Andhra Pradesh
- ₹25,00,000 - ₹35,00,000 a year
- Full-time
- Project management
- Bachelor's degree
- Construction
Quick apply
Director, India
BowerGroupAsia —Delhi, Delhi
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
CBS-BMC-Content Services-Assistant Director Content
EY —Kochi, Kerala
- Microsoft Word
- Microsoft Excel
- English
Head of Business Solutions GCC
WSP —Bengaluru, Karnataka
- Hybrid work
- Agile
- Leadership
- Communication skills
Personal Secretary to Managing Director
Reventus services —Noida, Uttar Pradesh
- ₹75,000 - ₹80,000 a month
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid sick time
Quick apply
Position - Senior Director of Sales (APAC)
Questionlab —Remote
- Email
- Remote
- Master's degree
- Presentation skills
- Bachelor's degree
Deputy Managing Director (Sales & Growth Leadership)
FAC INFOSEC PRIVATE LIMITED —Remote
- ₹7,69,408.40 - ₹23,07,854.08 a year
- Part-time
- Remote
- Sales
- Business development
- Computer networking
- Work from home
Quick apply
Associate Director of Professional Services
RxLogix Corporation —Noida, Uttar Pradesh
- Full-time
- Word processing
- Master's degree
- Project management
Quick apply
Project Manager Engagement Associate
PharmaforceIQ —Haryana
- ₹35,000 - ₹65,000 a month
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Quick apply
8d

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Director - Customer Success

Neurealm
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
₹30,00,000 - ₹35,00,000 a year

Qualifications

EHR systems
IT service management
Information security
Master's degree
Bachelor's degree
ITIL
EMR systems
ServiceNow
Business Administration
Cybersecurity
MBA
Leadership
Communication skills

Full job description

Delivery Partner / Delivery Manager IT

Role Overview

We are seeking a seasoned Director of IT to lead end-to-end IT service delivery for a

large healthcare account, managing a team of approximately 140 resources across

onsite and offshore locations. This role will be responsible for driving operational

excellence, service quality, stakeholder engagement, and continuous

improvement across a multi-disciplinary IT landscape.

The position requires strong leadership across Service Desk, Onsite Support,

Network, Server, Storage, Business Applications, and Clinical Applications,

ensuring high availability, compliance, and alignment with healthcare industry

standards.

Key Responsibilities

1. Service Delivery & Operations

 Lead and oversee 24x7 IT operations ensuring adherence to SLAs, OLAs, and

KPIs

 Drive service excellence across Service Desk, EUC, Infrastructure, and

Application teams

 Ensure high availability and performance of critical healthcare systems

2. Team Leadership & Management

 Manage and mentor a distributed team of ~140 resources (onsite + offshore)

 Build a high-performance culture focused on accountability, collaboration, and

continuous improvement

 Drive workforce planning, performance management, and skill development

initiatives

3. Stakeholder & Client Management

 Act as the primary point of contact for client leadership and business

stakeholders

 Provide regular executive updates, service reviews, and strategic

recommendations

 Build strong relationships to ensure customer satisfaction and retention

4. Infrastructure & Application Oversight

 Oversee Network, Server, Storage, and Cloud environments ensuring resilience

and scalability

 Govern Business and Clinical Applications ensuring uptime and compliance

 Ensure seamless integration across infrastructure and application layers

5. Incident, Problem & Change Management

 Lead Major Incident (P1) management and ensure rapid resolution

 Drive Problem Management to identify root causes and prevent recurrence

 Govern Change Management to minimize business risk

6. Compliance & Security

 Ensure adherence to healthcare regulations (e.g., HIPAA) and organizational

security policies

 Collaborate with InfoSec teams to maintain compliance and risk mitigation

7. Continuous Improvement & Transformation

 Drive automation, self-service, and operational efficiency initiatives

 Identify cost optimization opportunities and improve service delivery models

 Lead digital transformation initiatives across IT services

8. Vendor & Financial Management

 Manage vendor relationships and ensure SLA compliance

 Oversee budgeting, cost control, and financial governance

 Identify opportunities for cost savings and value creation

Required Qualifications

 Bachelor’s degree or MBA preferred

 15+ years of experience in IT service delivery with at least 5+ years in leadership

roles

 Proven experience managing large-scale healthcare or enterprise accounts

 Strong knowledge of ITIL processes and service management frameworks

Technical Expertise

 Infrastructure: Network, Servers, Storage, Cloud

 End-User Computing & Service Desk operations

 Business & Clinical Applications (EHR/EMR experience preferred)

 Cybersecurity, compliance, and risk management

 ITSM tools (ServiceNow or similar)

Key Competencies

 Leadership & Team Management

 Stakeholder & Client Engagement

 Strategic Thinking & Decision Making

 Operational Excellence

 Problem Solving & Crisis Management

 Communication & Influencing Skills

Job Snapshot

Updated Date

04-06-2026

Job ID

Job_304229

Practice

Run Ops and Support

Location

Chennai, Tamil Nadu, India

Experience

15 - 20 Years

Employee Type

Full Time Employee

Salary Range

INR 3000000 - 3500000 (Annual)

Apply Now

Refine Your Search

director of client services jobs in india

Director - Customer Success

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Associate Director of Sales

EM-Associate Director

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Business Unit Head/GM/Director – Hiring & Staffing Services Business Unit

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Senior Director - Customer Success

Director, Global Personalized Support

Director

Sr. Director & Head of Architecture

Principal Project Director

Director, India

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Head of Business Solutions GCC

Personal Secretary to Managing Director

Position - Senior Director of Sales (APAC)

Deputy Managing Director (Sales & Growth Leadership)

Associate Director of Professional Services

Project Manager Engagement Associate

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