Kalamassery Kochi Kerala Front office Jobs – 196 Open Jobs Today

Front Office Associate
Chakolas Pavilion - Hotel & Convention Center —Kalamassery, Kochi, Kerala
- ₹20,000 - ₹25,000 a month
- Full-time
- English
- 12th Pass
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
5d
Front Office Manager
D HOTEL —Edapalli, Kerala
- ₹22,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Food provided
Quick apply
Front Office Receptionist
Ckrown Aero pilot academy —Palarivattom, Kochi, Kerala
- ₹12,000.00 - ₹18,126.15 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Flexible schedule
Quick apply
16h
Senior Front Office Associate
Hotel Excellency —Kochi, Kerala
- ₹20,000 - ₹22,000 a month
- Full-time
- Hospitality
- Customer service
- Bachelor's degree
- Food provided
Quick apply
14d
Front Office Executive (Receptionist)
INCEPT LIVING PVT.LTD —Aluva, Kerala
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Front Office Admin
The Isle By Area 707 —Aluva, Kerala
- ₹18,000 - ₹22,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
12d
Receptionist
Saroj Diagnostic Laboratory —Kochi, Kerala
- ₹15,000 - ₹25,000 a month
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
14d
Front Office Receptionist
Hotel Seven Lights, Edapally, Kochi —Edapally North, Kochi, Kerala
- ₹15,000 - ₹18,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply
Front Office Executive
UFLY INTERNATIONAL AVIATION ACADEMY —Palarivattom, Kochi, Kerala
- ₹15,000 - ₹25,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
Front Office Manager
Coral Reef Hotel —Kochi, Kerala
- ₹30,000 - ₹40,000 a month
- Full-time
- Hospitality
- Bachelor's degree
- Data entry
- Food provided
Quick apply
5d
Receptionist
Icon arts & entertainment —Kochi, Kerala
- ₹25,000 - ₹28,000 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Health insurance
- Paid time off
Quick apply
Front Office Executive cum Admin
UFLY INTERNATIONAL AVIATION SERVICES —Palarivattom, Kochi, Kerala
- ₹12,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
- Cell phone reimbursement
Quick apply
Front Office Manager
D Luxe Hotel, Edapally —Edapalli, Kerala
- ₹20,000 - ₹25,000 a month
- Full-time
- Hospitality
- Customer service
- In-person
Quick apply
Front Office Executive
City Silks, Palarivattom —Edapally, Kochi, Kerala
- ₹16,000 - ₹20,000 a month
- Full-time
- Sales
- Customer service
- In-person
- Food provided
Quick apply
Front Office Executive
Hotel Seven Lights, Edapally, Kochi —Edapally, Kochi, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Paid time off
- Food provided
Quick apply
Office Administrator
Guide to Heights Pvt Ltd —Muttam, Kerala
- ₹8,716.76 - ₹20,000.00 a month
- Full-time
- Management
- Customer service
- English
Quick apply
17h
Operations Manager
OYO —Kochi, Kerala
- ₹15,161.02 - ₹58,388.27 a month
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Food provided
Quick apply
Guest Experience Expert - Front Office
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
3h
Guest Service Associate - Front Office
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
7d
GENERAL MANAGER - HOTEL
Pepper Coast Luxury Business Hotel —Edapally, Kochi, Kerala
- ₹30,000 - ₹35,000 a month
- Full-time
- Hospitality
- Customer service
- Supervising experience
Quick apply
10d

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Front Office Associate

Chakolas Pavilion - Hotel & Convention Center
Kalamassery, Kochi, Kerala

Quick apply

Job details

Full-time
₹20,000 - ₹25,000 a month
5 days ago

Benefits

Provident Fund
Health insurance
Cell phone reimbursement
Food provided
Paid sick time

Qualifications

English
Sales
12th Pass
Nepali
Bachelor's degree
Phone etiquette
Communication skills

Full job description

Position Summary

Represents the hotel to the guest throughout all stages of the guest's stay. Determinate's a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible.

Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.

Duties And Responsibilities

Register guests and assigns rooms. Accommodates special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Knows the location and types of available rooms as well as the activities and services of the property.
Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
Knows how to use front office equipment.
Process guest check-outs.
Performing cashier related functions like posting charges to guest accounts, raising paid out's, currency exchange,
Follows procedures for issuing and closing safe deposit boxes used by guests.
Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
Uses proper telephone etiquette.
Performs cashiering tasks like bill/invoice settlement, posting charges to the guest, paid out's, Foreign currency exchange etc.
Advise guest of any messages, mail, etc. received for them.
Communicate services and amenities of the hotel to guests.
Direct Bell Person to escort guest and transport their luggage to the room.
Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
Attends department meetings.
Reports any unusual occurrences or requests to the manager or assistant manager.
Knows all safety and emergency procedures.
Maintains the cleanliness and neatness of the front desk area.
Understand that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts.

Prerequisites: A positive attitude and excellent communication skills. Experience of motivating and leading a winning team. Ability to remain calm whilst under pressure. Knowledge of Property Management System is an advantage.

Education: High school graduate (+2) or equivalent. Must speak, read. write, and understand Nepali and English.

Experience: Minimum 2 to 3 years work experience as Front Office Associate / Front office cashier in a hotel.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement
Food provided
Health insurance
Paid sick time
Provident Fund

Work Location: In person

Quick apply

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GENERAL MANAGER - HOTEL

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