Kochi Kerala Service delivery manager Jobs – 114 Open Jobs Today

Delivery Manager
Bobcares —Kochi, Kerala
- DevOps
- ERP systems
- Project management
Client Service Executive/ Manager
BBP India Communications Pvt. Ltd —Kochi, Kerala
- Up to ₹35,000 a month
- Full-time
- Marketing
- Master's degree
- Travel
Quick apply
Operations Head - Amusement Park
Epoch Consulting —Kochi, Kerala
- ₹20,00,000 a year
- Full-time
- Leadership
Quick apply
14d
Customer Relationship Manager (CRM)
Autobahn Mahindra —Kochi, Kerala
- Up to ₹40,000 a month
- Full-time
- Customer service
- In-person
- Office experience
- Health insurance
Quick apply
2d
Assistant Manager-Contact Center
Mantle Solutions —Infopark-Kochi, Kochi, Kerala
- ₹6,00,000 - ₹10,00,000 a year
- Full-time
- Management
- Customer service
- Salesforce
- Paid sick time
Quick apply
Project Manager
Aeden Fruits International Pvt Ltd —Kochi, Kerala
- ₹1,20,000 - ₹1,50,000 a month
- Full-time
- Microsoft Excel
- PMP
- Data analysis skills
Quick apply
Customer Care Manager
MAIJO MOTO MARUTI SUZUKI ARENA AND NEXA —Kochi, Kerala
- ₹11,850.56 - ₹45,474.98 a month
- Full-time
- CRM software
- Customer service
- Data analysis skills
- Paid time off
- Cell phone reimbursement
Quick apply
8d
Service Delivery Manager - Salesforce
MTI Integration Solutions Private Limited —Kochi, Kerala
- Computer Science
- PMP
- Salesforce
Service Manager
Mongoose Minds Private Limited —Kochi, Kerala
- ₹65,000 - ₹75,000 a month
- Full-time
- AWS
- In-person
Quick apply
10d
Key Account Manager (Telecom)
Factor Human Resources Pvt Ltd —Kochi, Kerala
- ₹65,000 - ₹75,000 a month
- Full-time
- CRM software
- Customer service
- Business development
Quick apply
Business Development Manager (BDM)
Meridian Solutions Inc —Kochi, Kerala
- ₹40,000 - ₹50,000 a month
- Full-time
- CRM software
- Marketing
- English
- Flexible schedule
Quick apply
Manager I - Service Manager – Reporting Services
UST —Kochi, Kerala
- English
- Finance
- Bachelor's degree
Quick apply
Office Incharge
MEDIVISION SCAN AND DIAGNOSTIC RESEARCH CENTRE —Kochi, Kerala
- ₹15,000 - ₹20,000 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
Quick apply
CRM Team Lead
GO EC AUTOTECH PVT LTD —Vyttila, Kochi, Kerala
- ₹20,000 - ₹35,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
- Paid time off
- Cell phone reimbursement
Quick apply
Service Manager
Nesa Software Pvt Ltd —Kochi, Kerala
- ₹60,000 - ₹70,000 a month
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Quick apply
1d
General Manager
GODSPEED IMMIGRATION & STUDY ABROAD PVT LTD —Edapally, Kochi, Kerala
- ₹75,000 - ₹1,00,000 a month
- Full-time
- Management
- Master's degree
- Bachelor's degree
- Flexible schedule
Quick apply
4d
Senior Trainer
centreal Bazaar India Ltd —Thrikkakara, Kochi, Kerala
- ₹60,000 - ₹80,000 a month
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Cell phone reimbursement
Quick apply
Relationship Manager
French Toast —Kochi, Kerala
- ₹30,000 - ₹50,000 a month
- Full-time
- Sales
- Customer service
- Business development
- Paid time off
- Flexible schedule
Quick apply
4d
Operations Manager
Haalving —Kochi, Kerala
- Full-time
- Business development
- Project management
- Bachelor's degree
Quick apply
5d
Operations Head
YESTE Migration and Education Consulting Pvt. Ltd. —Kochi, Kerala
- ₹70,000 - ₹1,20,000 a month
- Full-time
- Management
- Customer service
- Microsoft Office
Quick apply
2d

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Delivery Manager

Bobcares -
Kochi, Kerala

Apply Now

Job details

Qualifications

Jira
SAP
DevOps
Supply chain
ERP systems
Project management
IT project management
Customer relationship management
Scrum
Agile
AI
Account management
Communication skills

Full job description

Role Overview

We are seeking an experienced Delivery Manager to serve as the dedicated client-facing lead for a healthcare account. This role involves acting as the primary day-to-day point of contact between Bobcares and the client’s IT leadership, ensuring successful delivery and accountability for the Sports Medicine Ordering Portal while overseeing all ad-hoc digital projects within the engagement.

This role requires a professional who can confidently engage with senior IT leadership, quickly understand healthcare supply chain operations, and effectively coordinate technical teams while serving as a seamless communication bridge between the client and Bobcares. The ideal candidate will provide hands-on delivery leadership by combining strong client communication, structured project management, and cross-functional team coordination to ensure successful project outcomes.

Key Responsibilities

Client Communication

Serve as the single point of contact for the client’s IT Director on all delivery and project-related matters.
Conduct weekly alignment and status calls with stakeholders.
Translate business requirements into clear technical briefs for the development team.
Ensure continuity of communication so leadership never has to repeat the same context twice.
Maintain proactive communication with stakeholders regarding progress, risks, and dependencies.

Delivery Management

Own sprint planning, progress tracking, and milestone accountability across the client’s development initiatives.
Review all deliverables before they are shared with the client.
Coordinate closely with internal Development, QA, and DevOps teams.
Track and follow up on all open actions, blockers, and commitments across the engagement.
Ensure projects are delivered on time, within scope, and aligned with client expectations.

Process & Governance

Define and maintain delivery processes, including standups, sprint reviews, retrospectives, and delivery reporting.
Maintain project documentation, decision logs, status reports, and action trackers.
Coordinate with business users across multiple departments and functions.
Identify risks proactively and escalate concerns before they impact delivery.

Required Skills & Experience

Delivery & Client Management (Must Have)

5+ years of experience in client-facing delivery, account management, or IT project management roles.
Proven experience managing cross-functional technical teams, including Developers, QA, and DevOps.
Strong experience with Agile/Scrum delivery methodologies, including sprint planning, estimation, tracking, and retrospectives.
Excellent written and verbal communication skills, with the ability to present confidently to senior IT leadership.
Experience preparing and maintaining project documentation, status reports, and governance artifacts.
Demonstrated ability to manage client expectations, handle challenging conversations, and rebuild stakeholder trust when needed.
Exposure to AI-assisted workflows or digital transformation initiatives.

Domain & Technical Awareness

Exposure to healthcare, supply chain, or SaaS product delivery environments is a strong advantage.
Ability to understand technical architecture discussions and translate them into business-friendly communication.
Familiarity with ERP or SAP integration concepts (hands-on technical expertise not required).
Experience managing portal or web application delivery projects.

Leadership & Soft Skills

Strong stakeholder management skills with the ability to engage confidently with senior IT directors and business owners.
Proactive, structured, and solution-oriented approach to delivery management.
Ability to identify and address risks before they escalate to the client.
Comfortable building structure and processes within evolving or ambiguous engagements.
Strong asynchronous communication discipline with a focus on documenting decisions and follow-ups clearly.

Preferred Skills (Nice to Have)

Experience working in managed services or product engineering environments.
Familiarity with tools such as Jira or similar collaboration and project tracking platforms.
Prior experience managing offshore-to-onsite engagement models.
Understanding of healthcare or medical device industry workflows.

Apply Now

Refine Your Search

service delivery manager jobs in kochi kerala

Delivery Manager

Client Service Executive/ Manager

Operations Head - Amusement Park

Customer Relationship Manager (CRM)

Assistant Manager-Contact Center

Project Manager

Customer Care Manager

Service Delivery Manager - Salesforce

Service Manager

Key Account Manager (Telecom)

Business Development Manager (BDM)

Manager I - Service Manager – Reporting Services

Office Incharge

CRM Team Lead

Service Manager

General Manager

Senior Trainer

Relationship Manager

Operations Manager

Operations Head