Ludhiana Punjab Senior process manager Jobs – 16 Open Jobs Today

Senior Associate, Treasures Relationship Manager, Consumer Banking Group
DBS Bank —Ludhiana, Punjab
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Senior Counsellor
Vidya Champ —Sarabha Nagar, Ludhiana, Punjab
- ₹35,000 - ₹40,000 a month
- Full-time
- English
- Microsoft Office
- Master's degree
Quick apply
6d
Senior Executive - HR
Flymedia Technology Ludhiana —Ludhiana, Punjab
- ₹10,000 - ₹15,000 a month
- Full-time
- English
- Master's degree
- Administrative experience
- Cell phone reimbursement
Quick apply
5d
Chief Business Officer – Growth & Unit Operations
Mind Plus —Ludhiana, Punjab
- Master's degree
- Communication skills
Sr. executive HR
FlyMedia Technology -IT Company —Ludhiana, Punjab
- ₹15,000 - ₹25,000 a month
- Full-time
- English
- Administrative experience
- Bachelor's degree
Quick apply
5d
Purchase Manager
Dream and Beauty Charitable Trust —Doraha, Ludhiana, Punjab
- ₹30,000 - ₹32,000 a month
- Full-time
- Bachelor's degree
- In-person
- Negotiation
- Food provided
Quick apply
Tool Design and Drawing Manager - Fasteners
Singhania International Limited —Dhandari Kalan, Ludhiana, Punjab
- ₹30,000 - ₹32,000 a month
- Full-time
- AutoCAD
- Inventory control
- Project management
Quick apply
Accounts Manager
B.M. exports Private Limited —Ludhiana, Punjab
- ₹25,000 - ₹45,000 a month
- Full-time
- Microsoft Excel
- Analysis skills
- Accounting
Quick apply
Assistant Branch Manager
Byteblaze Technologies —Mullanpur, Ludhiana, Punjab
- ₹20,000 - ₹50,000 a month
- Full-time
- Management
- English
- Microsoft Office
Quick apply
Sr. Design Engineer
JetStar Management Solutions —Focal Point, Ludhiana, Punjab
- ₹35,000 - ₹40,000 a month
- Full-time
- AutoCAD
- CAD
- Analysis skills
Quick apply
Tellecaller-Micron ERP
Micron School ERP —Ludhiana, Punjab
- ₹12,000 - ₹15,000 a month
- Part-time
- Remote
- Sales
- English
- 12th Pass
- Work from home
- Flexible schedule
Quick apply
Business Development Executive (BDE) & School Experience
Micron School ERP —Ludhiana, Punjab
- ₹12,000 - ₹16,000 a month
- Part-time
- Remote
- Sales
- English
- 12th Pass
- Work from home
- Flexible schedule
Quick apply
Area Business Manager
Cadila Pharmaceuticals Ltd —Ludhiana, Punjab
- Full-time
- Analysis skills
- Leadership
- Communication skills
11d
React Native Developer
Technocrats Horizons Compusoft Pvt. Ltd. —Ludhiana, Punjab
- ₹20,000 - ₹50,000 a month
- Full-time
- Software troubleshooting
- Java
- Master's degree
- Health insurance
Quick apply
14d
SEO & Full Stack Developer
Byteblaze Technologies —Mullanpur, Ludhiana, Punjab
- ₹11,000 - ₹25,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- English
- Paid sick time
Quick apply

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AM/DM/Manager Induction Hardening
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Senior Associate, Treasures Relationship Manager, Consumer Banking Group

DBS Bank -
Ludhiana, Punjab

Apply Now

Job details

Full-time

Qualifications

Financial planning
Wealth management
Sales
Master's degree
Bachelor's degree
MBA
Communication skills
Banking

Full job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Job Purpose

To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having an AUM => INR 20 Million through “need-based approach&rdquor; and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services.

To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product team

Key Accountabilities

Acquire and upgrade quality Treasures clients in the branch location areas

Engage with existing customers to deepen the wallet share through retention and growth of AUM.

Accountable for achieving monthly & annual volume and revenue objective, as agreed.

Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth

Ensure proper implementation & execution of product strategies through effective relationship management.

Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions

Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage.

Drive and deliver exemplary customer service in the local market and uphold DBS service standards.

Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding.

Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.

Job Duties & responsibilities

Establish, manage and grow the AUM of the elite Treasures Client segment by acquiring and nurturing the client having AUM => INR 10 M

Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients.

Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.

Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.

Provide feedback on market, competition and products, suggest innovations & ideas for continuous product and service improvements.

Keep attuned to the current economic and financial markets to be current and proficient to ensure effective engagement with the elite segment of Treasures customers.

Coordinate and work closely with CBG Relationship Manager peer groups and colleagues, Service teams, Product specialist at branches to ensure that team objectives are met through an environment that nurtures harmony and collaboration through team work

Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.

Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.

To exercise appropriate due diligence while on-boarding and engaging with clients.

Establish DBS as a primary banker for clients and as a prominent wealth management provider in India.

Organize exclusive lifestyle, sports , music and such other elite engagement events and activities for prospect generation , entrench existing relationship and reinforce the DBS brand in the Private Wealth management space

Requirements

Minimum 10 years of experience in HNI Sales / Wealth Management / Private Banking segment.

Sound understanding of financial planning and wealth management products in India

In-depth knowledge of local market and competition.

AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage

Education / Preferred Qualifications

Graduate / Post Graduate with MBA in relevant field

Core Competencies

Effective probing and listening skills.

Strong Relationship Management and influencing skills

Self-driven and ambitious.

Good written and verbal communication skills

Results-orientated & the ability to deliver results under pressure

Understanding of competitive positioning

Strong service orientation, customer-centric behavior.

Focused on developing image and good will of the brand

Creative, inquisitive mind with problem solving abilities.

Ability to deliver results within tight timelines.

Attention to details, analyzing abilities.

Technical Competencies

Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures

Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general.

Understanding of KYC requirements & Anti-money Laundering Policies.

Knowledge of financial markets and products to assist in meaningful engagement with clients.

Work Relationship

Management of clients and prospects for acquisition and deepening of wallet share.

Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets.

Close and regular interaction with Branch Product specialists for effective skill / knowledge development of self and explore potential in existing book through joint engagement with clients.

Mandatory Training

GCAP (Group Customer Acceptance Policy)

BCAP (Business Customer Acceptance Policy)

AML (Anti Money Laundering) and KYC Guidelines

PIP (Personal Investment Policy)

ORM (Operational Risk Management)

Information Security Policy

DBS India - Culture & Behaviors

Performance through Value Based Propositions

Ensure customer focus by delighting customers & reduce complaints

Build pride and passion to protect, maintain and enhance DBS’ image and reputation

Enhance knowledge base, build skill sets & develop competencies

Execute at speed while maintaining error free operations

Maintain the highest standards of honesty and integrity

Location:

Ludhiana

Job:

Relationship Management

Schedule:

Regular

Employee Status:

Full time

Apply Now

Refine Your Search

senior process manager jobs in ludhiana punjab

Senior Associate, Treasures Relationship Manager, Consumer Banking Group

Senior Counsellor

Senior Executive - HR

Chief Business Officer – Growth & Unit Operations

Sr. executive HR

Purchase Manager

Tool Design and Drawing Manager - Fasteners

Accounts Manager

Assistant Branch Manager

Sr. Design Engineer

Tellecaller-Micron ERP

Business Development Executive (BDE) & School Experience

Area Business Manager

React Native Developer

SEO & Full Stack Developer

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