Malappuram, Kerala Customer care executive Jobs – 5 Open Jobs Today

Telecaller (Sales & Customer Support)
Status Roofing —Malappuram, Kerala
- ₹10,000 - ₹20,000 a month
- Full-time
- Remote
- English
- Organisational skills
- Computer skills
- Work from home
Quick apply
purplle hiring beauty advisors for malappuram
Purplle.com —Malappuram, Kerala
- ₹15,000 - ₹25,000 a month
- Weekend availability
- Sales
- Customer service
- Merchandising
Quick apply
Customer Care Executive
KCM APPLIANCES PVT.LTD-IMPEX —Manjeri, Kerala
- ₹15,000 - ₹18,000 a month
- Full-time
- Customer service
- English
- Computer skills
Quick apply
Customer Support Representative
Al Anees IT solution —Malappuram, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- English
- Bachelor's degree
- Computer skills
- Commuter assistance
- Paid sick time
Quick apply
delivery and collection executive
VEROFIDES INTERNATINAL LLP —Kottakkal, Kerala
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- 12th Pass
- Driving
Quick apply
2d

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Telecaller (Sales & Customer Support)
Status Roofing —Malappuram, Kerala
Have *1–3 years of experience* in telecalling, telesales, customer support, or a similar customer-facing role. Ensure confidentiality of customer information.
₹10,000 - ₹20,000 a month
Quick apply
Customer Technical Support
Vikn Codes LLP —Calicut, Kerala
0–2 years of experience in a customer support or technical support role. The ideal candidate will handle customer inquiries, troubleshoot technical issues, and…
Quick apply
13d

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Telecaller (Sales & Customer Support)

Status Roofing
Malappuram, Kerala

Quick apply

Job details

Full-time
₹10,000 - ₹20,000 a month

Benefits

Work from home

Qualifications

Malayalam
English
Organisational skills
Computer skills
Customer support
Typing
Google Ads
Telemarketing
Communication skills
Time management

Full job description

Job Title: Telecaller (Sales & Customer Support)

Company: Status Roofing
Location: Work From Home (Malappuram District, Kerala Only)
Job Type: Full-Time (Remote)
Experience: 1–3 Years
Salary: Based on Experience + Attractive Performance Incentives

About Status Roofing

Status Roofing is one of Kerala's leading premium tensile membrane roofing companies, specializing in luxury tensile car porches, canopies, sunshades, commercial roofing, and custom tensile membrane structures. We are committed to delivering exceptional customer service and premium-quality roofing solutions across Kerala.

We are looking for a dedicated and enthusiastic Telecaller (Sales & Customer Support) to join our growing team. The ideal candidate will be responsible for handling customer enquiries, qualifying leads, scheduling site visits, and supporting our sales team while working remotely.

Key ResponsibilitiesCustomer Calling

Handle incoming enquiries from phone calls, WhatsApp, Meta Ads, Google Ads, and website leads.
Make outbound follow-up calls to prospective customers.
Understand customer requirements and explain our products and services clearly.
Build a positive first impression of the company.
Maintain professional and courteous communication with every customer.

Lead Qualification

Qualify leads based on location, project type, budget, and customer requirements.
Update customer information accurately in the CRM.
Assign qualified leads to the appropriate Sales Executive.
Follow up with customers who have not yet made a decision.

Appointment Scheduling

Schedule site visits for Sales Executives.
Coordinate appointment timings with customers and the sales team.
Send appointment confirmations and reminders.
Ensure accurate daily scheduling.

Customer Relationship Management

Respond promptly to customer enquiries.
Resolve basic customer queries professionally.
Maintain accurate customer records.
Ensure confidentiality of customer information.

Required Skills

Excellent communication skills in Malayalam.
Basic communication skills in English.
Strong listening and persuasion skills.
Polite, confident, and customer-friendly personality.
Good computer knowledge.
Ability to use WhatsApp, Google Sheets, CRM software, and email.
Good typing speed and accuracy.
Ability to multitask and prioritize work effectively.

Candidate Profile

We are looking for candidates who:

Have 1–3 years of experience in telecalling, telesales, customer support, or a similar customer-facing role.
Enjoy speaking with customers and building relationships.
Are self-motivated and target-oriented.
Can work independently from home with minimal supervision.
Possess excellent time management and organizational skills.
Are willing to learn and adapt to new systems and processes.

Eligibility

Only candidates residing in Malappuram District are eligible to apply.

Preference will be given to candidates from:

Manjeri
Malappuram
Perinthalmanna
Kondotty
Tirur
Nilambur
Kottakkal
Edappal
Tanur
Parappanangadi
Areekode
Wandoor
Pandikkad
Nearby areas within Malappuram District

Work Requirements

Laptop or desktop computer.
Stable high-speed broadband internet connection.
Smartphone for customer communication.
Quiet and professional workspace suitable for customer calls.
Availability during official working hours.

Key Performance Indicators (KPIs)

Number of calls handled per day.
Lead response time.
Qualified leads generated.
Site visits scheduled.
Customer satisfaction.
CRM data accuracy.
Follow-up completion rate.

What We Offer

Fixed salary with attractive performance incentives.
Work From Home flexibility.
Comprehensive product and sales training.
Career growth opportunities.
Friendly and supportive team environment.
Stable long-term employment with one of Kerala's leading tensile roofing companies.

How to Apply

Send your updated CV via WhatsApp to:

+91 73063 74220

Subject/Message: Application for Telecaller – Status Roofing

Important Note

This is a full-time Work From Home position.
Only candidates residing in Malappuram District will be considered.
Candidates must have 1–3 years of relevant telecalling, telesales, or customer support experience.
Applicants should have a reliable internet connection, a laptop/desktop, and a dedicated workspace suitable for professional customer communication.

Pay: ₹10,000.00 - ₹20,000.00 per month

Language:

Malayalam (Required)

Work Location: Remote

Quick apply

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customer care executive jobs in malappuram, kerala

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