Mh Concierge manager Jobs – 31 Open Jobs Today

Assistant Manager- Concierge (Client Servicing -US)-Mumbai
First Advantage —Mumbai, Maharashtra
- Full-time
- Customer service
- Analysis skills
- Project management
Restaurant General Manager
Ramee Hospitality —Mumbai, Maharashtra
- From ₹80,000 a month
- Weekend availability
- Hospitality
- Management
- Customer service
- Health insurance
- Flexible schedule
Quick apply
10d
Concierge Manager
Marriott International, Inc —Pune, Maharashtra
- Full-time
- 12th Pass
- Front desk
- Guest services
3d
Guest Relations Manager
Tribute Portfolio —Fort, Mumbai, Maharashtra
- ₹35,000 - ₹40,000 a month
- Full-time
- Serving
- Hospitality
- Customer service
- Health insurance
- Paid time off
Quick apply
Longevity centre manager
Angel Health Center Private Limited —Nariman Point, Mumbai, Maharashtra
- From ₹40,000 a month
- Full-time
- CRM software
- Hospitality
- Management
- Cell phone reimbursement
Quick apply
14d
Head Operations - Property Management Services (PMS)
Crest Property Solutions —Lower Parel, Mumbai, Maharashtra
- ₹2,90,000 a month
- Full-time
- Hospitality
- Master's degree
- Analysis skills
Assistant Manager - Restaurant (The Third Room)
Morgans Originals —Mumbai, Maharashtra
- Full-time
- Restaurant
- Hotel experience
Quick apply
2h
Sr. Lifestyle Concierge
Aspire Lifestyles —Mumbai, Maharashtra
- Hospitality
- Customer service
- English
Assistant Manager - Operations
The Phoenix Mills Limited —Pune, Maharashtra
- Full-time
- Bachelor's degree
Hospitality Marketing & Business Development
Fork & Knife Hospitality, Restaurant Management & Trading —Mumbai, Maharashtra
- Up to ₹78,000 a month
- Full-time
- Hospitality
- Sales
- English
Quick apply
9d
Duty Manager
AccorHotel —Khopoli, Maharashtra
- Full-time
Quick apply
3h
Commercial Manager(Business Development Manager)
Fork & Knife Hospitality, Restaurant Management & Trading —Mumbai, Maharashtra
- Up to ₹79,271 a month
- Full-time
- Hospitality
- English
- Business development
Quick apply
Soft Service Manager
JLL —Mumbai, Maharashtra
- Leadership
- Health insurance
14h
Assistant Front Desk Manager
Marriott International, Inc —Pune, Maharashtra
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
Concierge Associate
Marriott International, Inc —Pune, Maharashtra
- Full-time
- 12th Pass
- Supervising experience
6d
Assistant Manager - Royal Service
FAIRMONT —Mumbai, Maharashtra
- Full-time
- Communication skills
Quick apply
Head of Marketing
Qode Advisors Llp —Mumbai, Maharashtra
- Marketing
- Analytics
Quick apply
11d
HNI RELATIONSHIP SALES EXECUTIVE
Coway India Private Limited —Mumbai, Maharashtra
- ₹50,000 - ₹2,00,000 a month
- Full-time
- Sales
- English
- In-person
Quick apply
Assistant Service Delivery Manager
Aspire Lifestyles —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant Manager Front Office
Marriott International, Inc —Mumbai, Maharashtra
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
14d

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Assistant Manager- Concierge (Client Servicing -US)-Mumbai

First Advantage -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Data modelling
Customer service
Analysis skills
Project management
Conflict management
Leadership
Negotiation

Full job description

Job roles & Responsibilities:

As the Concierge Assistant Manager at First Advantage, you will drive the

overall vision and provide transformational leadership for our Clinical Concierge team, who is unique in playing a hybrid role of both fulfillment and customer support. You will manage the operational activities of our U.S. organization, ensuring day-today operations and processes run smoothly, efficiently, and consistently. This pivotal leadership role involves ensuring accountability, process adherence, KPI management, and cross-functional coordination. You will also oversee the team's customer support efforts, ensuring a customer-centric approach that prioritizes the needs and satisfaction of our customers. You will be strong in collaboration, working closely with various departments to achieve operational excellence. This high-impact position is designed to support sustainable growth and operational excellence, ultimately benefiting our customers.

This Is What You’ll Do:

o Drive overall Clinical Concierge strategy and establish & monitor Clinical Concierge KPIs to assess the team’s performance

o Monitor ongoing or escalated issues impacting operations and customer program performance, and coordinate resolutions to ensure optimal performance and customer satisfaction

o Collaborate with customer-facing groups to problem-solve and implement customers' unique operational and/or technical requirements to optimize the customer experience and enhance effectiveness

o Support in driving productivity & quality, and lead process improvement initiatives

o Measure the effectiveness of Clinical Concierge by defining operational metrics, tracking systems, and reporting to the Healthcare Leadership team

o Review trends for order volume, phone volume, staffing levels, and customer satisfaction to determine where process improvements may be made o Review quality performance measurements, provide input for coaching performance/action plans as applicable plus staff development and leadership coaching

o Drive new business growth through greater advocacy reference-ability

o Ensures that customer satisfaction is achieved through effective communication, problem solving, and efficient processes

o Help create and maintain a positive department culture through the participation in, and creation of Company culture initiatives

This Is What We're Looking For:

o 5-8+ years’ experience in operations or customer service management with a technology/Saas company, with at least 3+ years in a leadership role. Experience working with drug and occupational health screenings, preferred

o Strong leadership, organizational, and project management skills to manage multiple responsibilities

o Strategic and creative thinker with a bias for action; strong conflict resolution and negotiation skills

o Exceptional communication and interpersonal abilities, with a collaborative mindset

o Extensive analytical skills with experience in data modeling, dashboards, and operational KPI’s

o Strong listening skills, attention to detail, decision-making skills, and easily

We have great people here and are looking for more. Come join us!

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Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.

Apply Now

Refine Your Search

concierge manager jobs in mh

Assistant Manager- Concierge (Client Servicing -US)-Mumbai

Restaurant General Manager

Concierge Manager

Guest Relations Manager

Longevity centre manager

Head Operations - Property Management Services (PMS)

Assistant Manager - Restaurant (The Third Room)

Sr. Lifestyle Concierge

Assistant Manager - Operations

Hospitality Marketing & Business Development

Duty Manager

Commercial Manager(Business Development Manager)

Soft Service Manager

Assistant Front Desk Manager

Concierge Associate

Assistant Manager - Royal Service

Head of Marketing

HNI RELATIONSHIP SALES EXECUTIVE

Assistant Service Delivery Manager

Assistant Manager Front Office

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