Mumbai Maharashtra Customer relationship management manager Jobs – 1696 Open Jobs Today

General Manager West India
cargo-partner —Mumbai, Maharashtra
- ₹60,00,000 - ₹65,00,000 a year
- Full-time
- Sales
- Bachelor's degree
- AI
Quick apply
Senior Manager Corporate Communications
SnapSeaarch —Mumbai, Maharashtra
- ₹25,00,000 a year
- Urgently hiring
- Management
- Bachelor's degree
- Marketing
Assistant Manager - Customer Relationship Management - Mumbai - Lower Parel - JM
TATA Capital —Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
Category Manager Inspiring beauty retail innovator platform
Skyleaf Consultants —Mumbai, Maharashtra
- ₹25,00,000 - ₹36,00,000 a year
- Full-time
- Marketing
- Microsoft Office
- Master's degree
Customer Relationship Manager
Transparent Capital —Marol, Mumbai, Maharashtra
- ₹30,000 - ₹60,000 a month
- Full-time
- Microsoft Excel
- Sales
- Bachelor's degree
Quick apply
Customer Relationship Manager
Ruparel Realty —Mumbai, Maharashtra
- ₹60,000 - ₹75,000 a month
- Full-time
- Bachelor's degree
- Financial services
- In-person
Quick apply
Customer Relationship Manager (CRM)
Siddharth Builders and Developers —Kharghar, Navi Mumbai, Maharashtra
- ₹30,000 - ₹40,000 a month
- CRM software
- Microsoft Office
- Bachelor's degree
Quick apply
Customer Success Manager- US Clients
Hudson Manpower —Mumbai, Maharashtra
- Full-time
- Hybrid work
- English
- Bachelor's degree
Quick apply
Relationship Manager - Wealth Management
FB Veritas TechP —Mumbai, Maharashtra
- ₹1,80,000 - ₹5,00,000 a month
- Full-time
- Customer service
- Master's degree
- Business development
Quick apply
Team Lead Assignment Support (Halian)
NES Internal —Mumbai, Maharashtra
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Sr. Customer Success Manager/ Customer Success Manager
Fountain9 —Mumbai, Maharashtra
- Microsoft Excel
- Inventory control
- Inventory management
Manager, Advisory Services, South Asia
Women's World Banking —Mumbai, Maharashtra
- Full-time
- Remote
- Master's degree
- Project management
- Travel
- Paid time off
- Work from home
Customer Relationship Manager (CRM) - Real Estate background
FIFO International —Mumbai, Maharashtra
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
5d
Head of Maritime Advisory India
DNV —Mumbai, Maharashtra
- Full-time
- Engineering
- English
- Master's degree
- Health insurance
- Paid time off
CRM Manager
Ruparel Realty —Mumbai, Maharashtra
- ₹70,000 - ₹80,000 a month
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
Quick apply
Administration & Operations Manager
SHANE MARINE SERVICES PRIVATE LIMITED —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Management
- ERP systems
Quick apply
CRM Manager
Career Path HR Solution —Goregaon, Mumbai, Maharashtra
- ₹6,00,000 - ₹8,00,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
Quick apply
Social Media Manager
BigTrunk Communications —Mumbai, Maharashtra
- ₹40,000 - ₹60,000 a month
- Full-time
- Social media management
- Bachelor's degree
- In-person
Quick apply
12d
Customer Success Manager
Wysetek —Mumbai, Maharashtra
- Full-time
- CRM software
- Analysis skills
- Project management
Services Delivery Manager (Professional services Team)
Check Point Software Technologies —Mumbai, Maharashtra
- Full-time
- Remote
- Management
- Customer service
- Project management
Quick apply
6d

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General Manager West India

cargo-partner -
Mumbai, Maharashtra

Quick apply

Job details

Full-time
₹60,00,000 - ₹65,00,000 a year

Qualifications

Sales
Bachelor's degree
AI
Marketing
Office experience

Full job description

P & L Management
1. Responsible for setting the budgets, monitoring the actuals, analysing and taking corrective action and ensuring maximum achievements at the country level.
2. Setting pricing and cost parameters so as to ensure profitable and sustainable quotations are produced in line with market dynamics on a timely basis.
3. Review and control the credit timelines and payments of all customers. Ensure the CAF’s is duly endorsed post checking the credit worthiness of the customer.

Leadership and Team Management
1. Develop employee capability by ensuring up skilling and cross skilling by identifying various training and developmental interventions
2. Identify and develop high potentials internally (as well as potential hires externally) to build strong second line leadership to ensure robust contribution.
3. Review the sales/ ops team performance based on the budgets and productivity and take corrective action to maximize sales/ops productivity.

Sales and Business Development
1. Responsible for driving top line growth by developing strategies with the team to penetrate into new customer accounts.
2. Build strong relationships with shippers / consignee to ensure products/ pricing / trade lanes leveraging push-pull strategies with overseas counterparts.
3. Work closely with the product and pricing teams to influence pricing and products in order to present competitive solutions to rope in potential customers.
4. Ensure participation of team members in local events, trade fairs and forums to build a strong brand presence and leverage on existing networks within those forums.

5. Develop long term and short term business strategies and effectively communicate the same to the team

Key Account Management / Pricing & Procurement Support
1. Drive a strong focus on account management and client retention to retain existing business and increase the business with existing clients. Ensure such customers are visited every month to ensure building of strong relationships
2. Review sales performance on a weekly basis for all teams by analysing various Sales MIS Reports.
3. Develop strong short-/ middle-/ long-term strategies across new products/ pricing/ trade lanes for customers and markets.
4. Responsible for overseeing and managing the office administration, capex management and stationery and communication costs of the branch (es).

Operations and Services
1. Lead and develop the sales plan across by working closely with managers to understand markets and competitors.
2. Develop and implement a strong customer focus between sales, operations and customer services personnel within the team to ensure quick response to customer queries, DSR, RFQ’s etc.
3. Provide strong support and relevant feedback to the operations and services team to ensure customers are managed professionally.
4. Responsible for risk management and adherence to compliance

Educational Qualification
1. Mandatory - Graduate in any discipline
2. Preferred - Post-graduate in Management with specialization in International Business/Shipping and Logistics/Sales & Marketing

Experience and Skills
1. Market knowledge of Logistics/ freight forwarding industry
2. Knowledge of basic financial concept, knowledge of related laws.
3. Min 15-20 yrs of experience with atleast five years of managerial and three years of senior management experience.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

customer relationship management manager jobs in mumbai maharashtra

General Manager West India

Senior Manager Corporate Communications

Assistant Manager - Customer Relationship Management - Mumbai - Lower Parel - JM

Category Manager Inspiring beauty retail innovator platform

Customer Relationship Manager

Customer Relationship Manager

Customer Relationship Manager (CRM)

Customer Success Manager- US Clients

Relationship Manager - Wealth Management

Team Lead Assignment Support (Halian)

Sr. Customer Success Manager/ Customer Success Manager

Manager, Advisory Services, South Asia

Customer Relationship Manager (CRM) - Real Estate background

Head of Maritime Advisory India

CRM Manager

Administration & Operations Manager

CRM Manager

Social Media Manager

Customer Success Manager

Services Delivery Manager (Professional services Team)

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