Pb Customer success manager Jobs – 106 Open Jobs Today

Area Business Manager
Mia by Tanishq —Amritsar, Punjab
- ₹50,000 - ₹60,000 a month
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
Quick apply
Customer Success Manager
BlueBash Consulting —Mohali, Punjab
- Full-time
- Analysis skills
- Communication skills
- Paid time off
1d
Customer Success Manager
intellinez —Mohali, Punjab
- Email
- CRM software
- English
- Master's degree
- Health insurance
Client Success & IT Operations Executive (MSP)
ITechServ —Mohali, Punjab
- ₹5,00,000 - ₹8,00,000 a year
- Full-time
- Customer service
- English
- Windows
Quick apply
12d
Client Success Manager
Master Software Solutions —Mohali, Punjab
- ₹24,000 - ₹55,000 a month
- Full-time
- Software troubleshooting
- Microsoft Office
- Computer skills
- Food provided
- Paid sick time
Quick apply
2d
Customer Success Manager
Accelleron —Mohali, Punjab
- Full-time
- English
- APIs
Corporate Agency Manager - Banca
HDFC Life —Amritsar, Punjab
- ₹3,45,000 a year
- Sales
- Communication skills
8d
Senior Bancassurance Manager - Banca
HDFC Life —Patiala, Punjab
- ₹6,00,000 a year
- Sales
- Communication skills
8d
Sales Manager View Jobs
Swiggy —Jalandhar, Punjab
- Full-time
- Microsoft Excel
- Sales
- Business development
Account Manager View Jobs
Swiggy —Patiala, Punjab
- Full-time
- Microsoft Excel
- Sales
- English
Business Development Manager (BDM)
Oroo Inc —Ludhiana, Punjab
- ₹27,500 - ₹38,200 a month
- Full-time
- Business development
- Travel
- Smartphone
- Paid time off
- Cell phone reimbursement
Quick apply
Corporate Agency Manager - SFB
HDFC Life —Ludhiana, Punjab
- ₹3,45,000 a year
- Sales
- Communication skills
8d
Sales Support Manager
VVP Healthcare Evolution Pvt Ltd —Jalandhar, Punjab
- ₹12,685.88 - ₹58,156.78 a month
- Full-time
- Sales
- Marketing
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Product Manager
Relinns Technologies —Mohali, Punjab
- ₹12,00,000.51 - ₹17,00,000.28 a year
- Full-time
- Computer Science
- Engineering
- Master's degree
- Health insurance
- Life insurance
Quick apply
Sales Manager
Jindal Biotech Private Limited —Punjab
- CRM software
- Sales
- Marketing
Quick apply
Deputy Area Manager - IMF & New Growth Initiatives
AxisMaxlife —Punjab
- Part-time
- Bachelor's degree
- Recruiting
- Communication skills
- Flexible schedule
Sales Development Manager-CA - Key Alliances
HDFC Life —Jalandhar, Punjab
- ₹3,00,000 a year
- Sales
- Communication skills
8d
Territory Manager
GE HEALTHCARE —Punjab
- Sales
- 12th Pass
- Bachelor's degree
Sales Manager I View Jobs
Swiggy —Bathinda, Punjab
- Full-time
- Microsoft Excel
- Sales
- Business development
6d
Manual Tester
Relinns Technologies —Mohali, Punjab
- ₹60,826.07 - ₹80,214.90 a month
- Full-time
- Computer Science
- Analysis skills
- Project management
- Health insurance
Quick apply
5d

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Area Business Manager

Mia by Tanishq
Amritsar, Punjab

Quick apply

Job details

Full-time
₹50,000 - ₹60,000 a month

Benefits

Provident Fund

Qualifications

Sales management
Master's degree
Analysis skills
Bachelor's degree
MBA
Communication skills

Full job description

Job Title: Area Business Manager
Business: Mia by Tanishq Franchise Operations
Base Location: Amritsar, Punjab
Territory: Zirakpur, Amritsar, Pathankot (expandable portfolio)

Role Overview

The Area Business Manager (ABM) will be responsible for driving business performance, operational excellence, and team productivity across multiple retail stores within the assigned region. The role requires strong leadership, analytical ability, and hands-on involvement to ensure stores consistently achieve sales targets, maintain brand standards, and deliver superior customer experience.

Key Responsibilities1. Business Performance & Sales Management

Monitor and drive sales performance across all assigned stores.
Ensure achievement of monthly, quarterly, and annual targets.
Analyze store-wise performance and identify gaps in conversion, ticket size, and productivity.
Develop and implement action plans to improve underperforming stores.

2. Store Operations & Compliance

Ensure adherence to brand SOPs, VM guidelines, and operational standards.
Maintain strict compliance with company policies, audit norms, and documentation.
Conduct regular and surprise store audits, including stock audits and process checks.
Ensure readiness for offers, campaigns, and seasonal business cycles.

3. Team Management & Development

Build strong relationships with Store Managers and frontline staff.
Conduct regular performance reviews and feedback discussions.
Identify weak performers and implement improvement plans.
Motivate teams to achieve incentives and business goals.

4. Store Visits & Market Execution

Conduct frequent visits to all stores in the assigned region.
Ensure proper execution of in-store activities, promotions, and events.
Monitor customer experience and service standards on-ground.
Identify local opportunities to drive footfall and conversions.

5. Planning & Activity Management

Track and ensure execution of monthly marketing and store-level activities.
Coordinate with central teams for campaigns and promotions.
Ensure stores are prepared in advance for upcoming initiatives.

6. Reporting & Analysis

Maintain regular reporting on store performance, issues, and action plans.
Use data to drive decisions and improve operational efficiency.
Highlight risks, challenges, and opportunities to senior management.

Key Requirements

Experience: Minimum 5–7 years in retail operations, preferably in jewellery retail.
Background: Experience with an organized retail player is highly preferred.
Education: Graduate (MBA preferred but not mandatory).
Skills:
Strong leadership and team management
Analytical and problem-solving mindset
High ownership and accountability
Excellent communication and interpersonal skills
Ability to work in a fast-paced, target-driven environment

Other Details

Base Location: Candidate must be based out of Amritsar or willing to relocate.
Travel: Extensive travel required across Zirakpur, Amritsar, Pathankot, and future locations.
Allowance: Travel allowance will be provided.
Growth Scope: Role offers expansion into a larger regional portfolio based on performance.

Success Metrics (KPIs)

Sales target achievement across stores
Store-wise productivity and conversion rates
Audit and compliance scores
Team retention and performance improvement
Execution of campaigns and store activities

Ideal Candidate Profile:
A hands-on leader who thrives on driving results on-ground, builds strong store teams, and ensures every store consistently performs at its highest potential.

Pay: ₹50,000.00 - ₹60,000.00 per month

Benefits:

Provident Fund

Application Question(s):

How many years of Managerial experience do you have in jewellery retail?
How many years of experience do you have as an Area Manager?

Education:

Master's (Required)

Location:

Amritsar, Punjab (Amritsar) (Preferred)

Work Location: In person

Quick apply

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