Pune Cantonment Pune Maharashtra Capacity manager Jobs – 350 Open Jobs Today

Ocean Customer Experience Manager - UAE SAU
Maersk —Pune, Maharashtra
- Full-time
- Customer service
- ERP systems
- Bachelor's degree
Client Acquisition Manager (Leader )
ZM Technologies —Pune, Maharashtra
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Management
- Microsoft Office
- Master's degree
ASSISTANT GENERAL MANAGER COMMODITY SHEET METAL
SPML Infra —Pune, Maharashtra
- ₹35,00,000 - ₹37,00,000 a year
- Oracle
- Master's degree
- Electrical experience
Assistant Manager – HR Operations (Onboarding)
Hitachi —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
8d
Supply Chain Manager
Armacell —Pune, Maharashtra
- Full-time
- Management
- English
- Master's degree
General Manager Automobile Service
Sahyadri Motors Pvt. Ltd (Swargate) —Pune, Maharashtra
- ₹40,000 - ₹60,000 a month
- Full-time
- Bachelor's degree
- In-person
- Leadership
- Cell phone reimbursement
- Paid sick time
Quick apply
Sr. Manager Materials and Manufacturing Planning
Vertiv —Pune, Maharashtra
- B.Sc
- English
- Master's degree
12d
Manager_Amdocs CRM & OMS Service Lead_Pune
Vodafone —Pune, Maharashtra
- Full-time
- Oracle
- Engineering
- Java
Project Management - Manager
Rockwell Automation —Pune, Maharashtra
- Full-time
- Management
- PMP
- Engineering
- Paid time off
Assistant Program Manager – Lead Generation
TSL Consulting Pvt. Ltd —Pune, Maharashtra
- ₹3,00,000 - ₹5,00,000 a year
- Full-time
- Microsoft Excel
- Salesforce
- Business development
- Paid sick time
Quick apply
1d
GM - Project & Program Manager
Vodafone —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- PMP
- Agile
6d
Operations Manager
Tenneco —Pune, Maharashtra
- Microsoft Powerpoint
- English
- Microsoft Office
Senior Manager, Delivery, DDS Operations
Intercontinental Exchange Holdings, Inc. —Pune, Maharashtra
- Full-time
- Microsoft Word
- Microsoft Excel
- Windows
Raw Material & Supply Network Development Lead
Siemens Energy —Pune, Maharashtra
- Full-time
- Remote
- Engineering
- Master's degree
- Analysis skills
- Flexible schedule
Global Engagement Manager
PACCAR —Pune, Maharashtra
- Computer Science
- Master's degree
- Project management
Service Delivery Manager
Capgemini Sogeti —Pune, Maharashtra
- Java
- Analysis skills
- Communication skills
- Health insurance
Assistant Manager Strategic Sourcing
Thermo Fisher Scientific —Pune, Maharashtra
- Full-time
- Microsoft Excel
- ERP systems
- English
4d
FBS Workforce Mgmt Supervisor
Capgemini —Pune, Maharashtra
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Analysis skills
- Paid time off
Quick apply
Senior Project Manager – Marketing Operations
Ecolab Inc. —Pune, Maharashtra
- Full-time
- Customer service
- English
- Master's degree
Manager, Services Consulting Management
Workday —Pune, Maharashtra
- Full-time
- Oracle
- Engineering
- Finance
- Flexible schedule
6d

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Ocean Customer Experience Manager - UAE SAU

Maersk -
Pune, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Customer service
ERP systems
Logistics
Bachelor's degree
Agile
Customer support
Business Administration
Logistics
Leadership
Communication skills
Senior leadership

Full job description

Has responsibility for all customer facing activities and for providing
a consistently high quality experience for new and existing customers
in a small/medium size cluster.

Job Summary:

The Customer Experience Manager – Ocean is responsible for establishing and delivering integrated customer experience capabilities within the Ocean product scope. The role leads customer experience teams, drives proactive customer support, and ensures seamless delivery across cross‑functional teams and products, while supporting growth, retention, and customer satisfaction across assigned vertical portfolios.

Key Responsibilities:

Maintain a pro-active approach on Customer Engagement at Leadership level, by offering suggestions / solutions to move up the value chain
Overall Delivery of Services to exceed expectation resulting in Customer Delight
Display strong leadership skills, be able to lead, motivate and engage the direct reports/ larger team that leads to world class employee engagement and staff retention.
Manage the overall Implementation of BCP Framework and help perform BCP mock drills.
Operational Excellence (OPEX) as a way of life in Execution.
Work with GSC Managers, Area CS Manager, & Centre to ensure KPI’s are met consistently.
Work closely with the migration team in taking on the newly migrated task and to establish KPIs for new business off shored.
Identifying adhoc customer requirements / exceptions and ensure that the feasible requirements are fulfilled with a sense of urgency
Develop and sustain effective Business relationships with customers in order to build a strong sense of confidence in customers
Develop and maintain tools for monitoring performance & deliverable of processes.
Support / Coach / Encourage and motivate team members for better performance and personal growth.
Customer Centricity at the core of what is being done to ensure High NPS in line with targets
Take full responsibility for the customer experience regarding import and export activities, ensuring compliance with internal procedures
Drive continuous improvement initiatives to enhance customer satisfaction and operational efficiency

Required Skills:

Knowledge of shipping, logistics, and freight forwarding
Effective communication and coordination
Strong stakeholder management
Problem-solving and decision-making skills
Ability to manage pressure and multitask
Familiarity with booking tools, CRM, or ERP systems
Experience leading teams, preferably large or leader-of-leaders groups

Experience & Qualification:

Graduate degree from university with a degree in logistics and/or business administration
Minimum 12+ years relevant experience of BPO, logistics or shipping with minimum of 5 years in a leadership position
Experience working in a global business environment, including cultural aspects
Proven stakeholder management experience and exposure to senior leadership, effective communication skills ensuring clear, direct and appropriate communication at multiple organizational levels
Highly result oriented, ready to take challenges/collaborate with cross functional teams and able to work under pressure
Capacity to handle change, stay open to different ideas and support for positive change
Understand work in an agile manner, High analytical / problem-solving skills
Strong Process and people leadership skills
Proactive leader with customer service mindset
Large scale improvement (standardization and process capability) implementation experience

Why Join Us:

Opportunity to work in a fast-growing logistics environment
Exposure to global shipping operations
Career growth and leadership opportunities

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

Apply Now

Refine Your Search

capacity manager jobs in pune cantonment pune maharashtra

Ocean Customer Experience Manager - UAE SAU

Client Acquisition Manager (Leader )

ASSISTANT GENERAL MANAGER COMMODITY SHEET METAL

Assistant Manager – HR Operations (Onboarding)

Supply Chain Manager

General Manager Automobile Service

Sr. Manager Materials and Manufacturing Planning

Manager_Amdocs CRM & OMS Service Lead_Pune

Project Management - Manager

Assistant Program Manager – Lead Generation

GM - Project & Program Manager

Operations Manager

Senior Manager, Delivery, DDS Operations

Raw Material & Supply Network Development Lead

Global Engagement Manager

Service Delivery Manager

Assistant Manager Strategic Sourcing

FBS Workforce Mgmt Supervisor

Senior Project Manager – Marketing Operations

Manager, Services Consulting Management

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