Rajarajeshwari Nagar Bengaluru Karnataka Support practitioner Jobs – 896 Open Jobs Today

RRN00016822 - Application Tech Support Practitioner Copy 01
Accenture —Bengaluru, Karnataka
- Weekend availability
- Software troubleshooting
- Customer service
- Microsoft Office
Infra Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Remote
- Software troubleshooting
- In-person
Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
ISSRRN0001120 - Infra Tech Support Practitioner Copy 31
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
ISSRRN0001092 - Infra Tech Support Practitioner Copy 03
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
ISSRRN0001113 - Infra Tech Support Practitioner Copy 24
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
RRN00016824 - Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Bachelor's degree
- Communication skills
ISSRRN0001109 - Infra Tech Support Practitioner Copy 20
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
ISSRRN0001114 - Infra Tech Support Practitioner Copy 25
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
ISSRRN0001099 - Infra Tech Support Practitioner Copy 10
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
ISSRRN0001118 - Infra Tech Support Practitioner Copy 29
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
RRN00014857 - Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
ISSRRN0001093 - Infra Tech Support Practitioner Copy 04
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
ISSRRN0001085 - Infra Tech Support Practitioner Copy 03
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Bachelor's degree
- Conflict management
ISSRRN0001096 - Infra Tech Support Practitioner Copy 07
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
ISSRRN0001102 - Infra Tech Support Practitioner Copy 13
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
RRN000378 - Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Bachelor's degree
- Communication skills
ISSRRN0001097 - Infra Tech Support Practitioner Copy 08
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
ISSRRN000410 - Application Tech Support Practitioner
Accenture —Bengaluru, Karnataka
- Full-time
- Customer service
- Communication skills
IN–Senior Associate –Fraud investigation- Investigations & Disputes_Advisory– Bangalore
PwC —Bengaluru, Karnataka
- Full-time
- Finance
- Master's degree
- Business development

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RRN00016822 - Application Tech Support Practitioner Copy 01

Accenture -
Bengaluru, Karnataka

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Job details

Full-time

Qualifications

Incident management
Software troubleshooting
BMC Remedy
Customer service
Technical support
Microsoft Office
Analysis skills
Remote access software
ServiceNow
Communication skills
Active Directory

Full job description

Summary: As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging clients to understand their needs, addressing their concerns with precision, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability.

Roles & Responsibilities:
Provide Level 1 (L1) Technical Support through the IT Service Desk.
Assist users in troubleshooting and resolving technical issues efficiently and effectively.
Log and document client interactions, issues, and resolutions in the ITSM tool.
Collaborate with team members to improve service delivery and enhance overall client experience.

Professional & Technical Skills:
Proficiency in Service Desk Management.
Solid understanding of incident management processes.
Experience with ITSM tools such as ServiceNow, BMC remedy, and other ticketing systems.
Hands-on knowledge of Microsoft 365 (O365), MS Office Suite, Active Directory, and general hardware/software troubleshooting.
Understanding of Service Level Agreements (SLAs) and ticket lifecycle.
Experience supporting remote users and using remote troubleshooting tools.
Excellent verbal communication skills with a neutral accent.
Strong written communication skills, including proper email etiquette.
Effective problem-solving and analytical skills.
Strong customer service orientation.
Ability to stay calm and composed under pressure, especially while handling irate customers and managing high call volumes.

Support Type & Working Hours:
Primary Mode of Support: Voice-based support, with additional assistance via email, chat, and remote desktop tools.
Shift Requirements: 24x7 support with 9.5-hour rotational shifts. Flexibility to work in different shifts as per roster is essential.
Work Location & Timing: Work from office, specifically during US/night shifts, including weekends and Indian public holidays as needed.
Work Schedule: Five-day work week, with weekly offs determined by the shift roster.

Additional Information:
Experience: 0–2 years in IT Service Desk or Technical Support.
Location: Position is based at our Bengaluru office.
Educational Qualification: Minimum 15 years of full-time education is mandatory.

Apply Now

Refine Your Search

support practitioner jobs in rajarajeshwari nagar bengaluru karnataka

RRN00016822 - Application Tech Support Practitioner Copy 01

Infra Tech Support Practitioner

Application Tech Support Practitioner

ISSRRN0001120 - Infra Tech Support Practitioner Copy 31

ISSRRN0001092 - Infra Tech Support Practitioner Copy 03

ISSRRN0001113 - Infra Tech Support Practitioner Copy 24

RRN00016824 - Application Tech Support Practitioner

ISSRRN0001109 - Infra Tech Support Practitioner Copy 20

ISSRRN0001114 - Infra Tech Support Practitioner Copy 25

ISSRRN0001099 - Infra Tech Support Practitioner Copy 10

ISSRRN0001118 - Infra Tech Support Practitioner Copy 29

RRN00014857 - Application Tech Support Practitioner

ISSRRN0001093 - Infra Tech Support Practitioner Copy 04

ISSRRN0001085 - Infra Tech Support Practitioner Copy 03

ISSRRN0001096 - Infra Tech Support Practitioner Copy 07

ISSRRN0001102 - Infra Tech Support Practitioner Copy 13

RRN000378 - Application Tech Support Practitioner

ISSRRN0001097 - Infra Tech Support Practitioner Copy 08

ISSRRN000410 - Application Tech Support Practitioner

IN–Senior Associate –Fraud investigation- Investigations & Disputes_Advisory– Bangalore

I want to receive the latest job alerts for support practitioner in rajarajeshwari nagar bengaluru karnataka

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