Talawade Pune Maharashtra Technical support engineer Jobs – 3743 Open Jobs Today

Customer Support Engineer
Infobip Ltd —Pune, Maharashtra
- Full-time
- Hybrid work
- SQL
- APIs
- Flexible schedule
Technical Engineer
CWWS India Pvt Ltd —Pune, Maharashtra
- ₹20,000 - ₹30,000 a month
- Full-time
- Microsoft Access
- Master's degree
- Bachelor's degree
Quick apply
Technical Sales Engineer (Printed Circuit Board)
RBP Chemical Technology, Inc. —Pune, Maharashtra
- ₹88,000 - ₹90,000 a month
- Full-time
- Up to 50% travel
- Research
- Presentation skills
Quick apply
Desktop Support Engineer (0-2 Yr Experience) +
Zielotech Software —Pune District, Maharashtra
- Software troubleshooting
- Windows
6d
Help Desk Support/ Technical Support Engineer
VIAVI Solutions —Pune, Maharashtra
- ₹55,000 - ₹85,000 a month
- Full-time
- Software troubleshooting
- English
- Windows
- Health insurance
- Paid time off
Quick apply
1d
Jira Support Engineer - Technical Specialist-Cloud & Infra Engg
BirlaSoft —Hinjawadi, Pune, Maharashtra
- Agile
3d
ServiceNow Support Engineer - Technical Specialist-Cloud & Infra Engg
BirlaSoft —Hinjawadi, Pune, Maharashtra
3d
Technical Support Engineer
Kennovation Software Services —Baner, Pune, Maharashtra
- Computer Science
- ICU experience
- Bachelor's degree
Confluence Support Engineer - Technical Specialist-Cloud & Infra Engg
BirlaSoft —Hinjawadi, Pune, Maharashtra
3d
Technical customer engineer I
Nordson —Pune, Maharashtra
- Full-time
Technical support engineer
MINITEK SYSTEMS INDIA PVT LTD —Pune, Maharashtra
- Windows
- Computer networking
Quick apply
Technology Support Engineer
Accenture —Pune, Maharashtra
- Full-time
GRADUATE ENGINEERING TRAINEE
SPML Infra —Pune, Maharashtra
- ₹4,00,000 - ₹4,50,000 a year
- AutoCAD
- Electrical experience
- Bachelor's degree
Technical Support Engineer
Varad Automation And Robotics —Pune, Maharashtra
- Microsoft Office
- Presentation skills
- Bachelor's degree
Engineer
Tenneco —Pune, Maharashtra
3d
Engineer Technical Support
Eaton —Pune, Maharashtra
- AutoCAD
- Microsoft Excel
- Software troubleshooting
Service Desk - Engineer-Cloud & Infra Engg
BirlaSoft —Hinjawadi, Pune, Maharashtra
- Software troubleshooting
- Customer service
- Computer skills
Application Support Engineer
Accenture —Pune, Maharashtra
- Full-time
- Software troubleshooting
- Communication skills
Technical Support Engineer L1
NITS GLOBAL —Pune, Maharashtra
- Full-time
- Software troubleshooting
- SQL
- Bachelor's degree
Quick apply
ENGINEER TECHNICAL SUPPORT L1
Network Techlabs —Pune, Maharashtra
- Full-time

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Customer Support Engineer

Infobip Ltd -
Pune, Maharashtra

Apply Now

Job details

Full-time

Benefits

Flexible schedule

Qualifications

SQL
APIs

Full job description

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

Customer Support Engineer is skilled and independent engineering resource responsible for providing technical assistance and post-sales support. Engineer is expected to provide top-notch service while simultaneously improving overall customer service process. One is eligible for working with all client segments, depending on the Engineers’ experience and knowledge. Their job is to technically understand the company’s product and service offering, so they can handle support requests within assigned group of products. They are empathetic, technically skilled problem solvers, with a curiosity for digging to the root of problems and offering solutions.

Provide Technical Customer Support

Act as a technical resource by providing technical assistance and post-sales support to customers (for the whole CPaaS and SaaS portfolio of products)
Serve on the front lines by troubleshooting technical problems and resolving any kind of technical issues with desired quality and customer satisfaction standard
Perform platform and product troubleshooting
Coordinate with internal technical resources to resolve complex technical issues when needed (Engineering, Professional Services)
Analyze and report product/platform bugs and malfunctions
Prepare on demand reports of higher complexity (SQL querying)

Technical Expertise

SMPP protocol
API and SQL working knowledge
SMS, HLR, Number lookup knowledge is a must
Experience in products like WhatsApp, Chatbot, Email, Voice technical support will be a plus

Ensure high-level of customer satisfaction

Respond to customer queries in a timely and accurate way in line with service level agreements
Identify customer needs and help customers use specific features and functionalities on Infobip Platform and Product portfolio
Manage expectations and proactively inform customers about technical incidents, delays in delivery and/or issues they are having with the Service

Contribute to internal improvement initiatives

Create and update support related technical documentation, customer details and know-how, and share with all the teams and technical community
Share feature requests and provide customer and product usage feedback to Product Development

Focus on Continuous Development

Participate in Continuing Education sessions
Be fully versed on Infobip products, platform, and integrations
Mentor and onboard junior team members and newcomers

Why you'll love it here

Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.

While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Refine Your Search

technical support engineer jobs in talawade pune maharashtra

Customer Support Engineer

Technical Engineer

Technical Sales Engineer (Printed Circuit Board)

Desktop Support Engineer (0-2 Yr Experience) +

Help Desk Support/ Technical Support Engineer

Jira Support Engineer - Technical Specialist-Cloud & Infra Engg

ServiceNow Support Engineer - Technical Specialist-Cloud & Infra Engg

Technical Support Engineer

Confluence Support Engineer - Technical Specialist-Cloud & Infra Engg

Technical customer engineer I

Technical support engineer

Technology Support Engineer

GRADUATE ENGINEERING TRAINEE

Technical Support Engineer

Engineer

Engineer Technical Support

Service Desk - Engineer-Cloud & Infra Engg

Application Support Engineer

Technical Support Engineer L1

ENGINEER TECHNICAL SUPPORT L1

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