Tamil Nadu Network operations technician Jobs – 56 Open Jobs Today

Technician, Network Operations - RF Operations (ROC)
SES —Chennai, Tamil Nadu
- Weekend availability
- English
- Computer networking
- Computer skills
14d
Technician - Instrumentation
Aditya Birla Group —Tamil Nadu
Computer Lab Technician
Madurai Sivakasi Nadars Pioneer Meenakshi Women's College, Poovanthi. —Sivaganga, Tamil Nadu
- ₹20,000 - ₹30,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Bachelor's degree
Quick apply
5d
Fiber Network Technician
SATHYA Technosoft India Private Limited —Tirunelveli, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Computer networking
- In-person
- Communication skills
- Health insurance
- Paid sick time
Quick apply
3d
Technician, GEO Platforms Operations
SES —Chennai, Tamil Nadu
- Rotational shift
- Customer service
- English
- Microsoft Office
19h
CCTV Technician
THAMIZH INTECH —Sulur, Coimbatore, Tamil Nadu
- Up to ₹15,000 a month
- Full-time
- In-person
- Hand tools
- Flexible schedule
Quick apply
10d
Operations Team Lead
Fusion Innovative —Nungambakkam, Chennai, Tamil Nadu
- ₹40,000 - ₹65,000 a month
- Full-time
- Computer Science
- B.Sc
- English
Quick apply
Operations TL
Fusion Innovative —Chennai, Tamil Nadu
- Computer Science
- B.Sc
- Bachelor's degree
Support Technician
Five9 —Chennai, Tamil Nadu
- Weekend availability
- Software troubleshooting
- Customer service
- Windows
7d
CCTV Technician
Swami feeds p Ltd —Hosur, Tamil Nadu
- Full-time
- Schematics
- Hand tools
- Commuter assistance
- Health insurance
Quick apply
4d
Circle Head - TIM
Mahindra & Mahindra Ltd —Madurai, Tamil Nadu
- Master's degree
- Bachelor's degree
- Business Administration
E&I Technician (Field Distribution Automation)
SARAVANA ENGINEERING AND INFRATECH PRIVATE LIMITED —Chennai, Tamil Nadu
- Full-time
- Schematics
- Electrical experience
- Travel
- Health insurance
- Food provided
Quick apply
1d
CCTV Technician
Dr. Aravind's IVF Fertility & Pregnancy Centre —Chennai, Tamil Nadu
- ₹15,000 - ₹18,000 a month
- Full-time
- Bachelor's degree
- Travel
- In-person
- Paid sick time
Quick apply
7d
Fiber Optic Engineer
SKYLINK FIBERNET PRIVATE LIMITED —Coimbatore, Tamil Nadu
- ₹18,000 - ₹35,000 a month
- Full-time
- Bachelor's degree
- Travel
- Computer networking
- Health insurance
- Cell phone reimbursement
Quick apply
4d
Computer Technician
Sree Jayam School —Vellore, Tamil Nadu
- ₹10,000 - ₹20,000 a month
- Full-time
- Microsoft Office
- Education
- In-person
Quick apply
5d
Operations Executive
Happy Squish Foods and Beverages - Joozatm.com —Coimbatore, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Hybrid work
- Microsoft Excel
- B.Sc
- Master's degree
- Commuter assistance
- Cell phone reimbursement
Quick apply
3d
CCTV Technician
Sree Kumaran Thangamaligai —Avanashi, Tamil Nadu
- From ₹20,000 a month
- Full-time
- Schematics
- Software troubleshooting
- Travel
- Cell phone reimbursement
- Food provided
Quick apply
5d
Desktop Support Engineer L1
CARE INFOTECH —Coimbatore, Tamil Nadu
- ₹15,000 - ₹20,000 a month
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
Electrical Technician
BioSystems Diagnostics Private Limited —Irungattukottai, Tamil Nadu
- ₹25,000 - ₹30,000 a month
- Full-time
- Electrical experience
- In-person
- Manufacturing
Quick apply
2d
CCTV Technician
I-NET Secure Labs —Chennai, Tamil Nadu
- Full-time

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Technician, Network Operations - RF Operations (ROC)

SES -
Chennai, Tamil Nadu

Apply Now

Job details

Permanent
14 days ago

Qualifications

English
Computer networking
Computer skills
Diploma
Communication skills

Full job description

Technician, Network Operations - RF Operations (ROC)

ROLE DESCRIPTION SUMMARY

As a NOC Technician, you will work in a 24/7 environment providing technical expertise for Radio Frequency (RF) issues, service performance issues, Occasional Use (OU), full-time managed services and special events. In this position you will offer troubleshooting support and analysis for resolution of service issues. You will be responsible for monitoring, validating and reporting issues affecting our databases and tools. In this role, you will support the integration of new technologies, follow operational procedures, utilize training material and contribute towards departmental projects. You will consistently collaborate to support team/peer leaders and focus on professional development. The role is focused on supporting the SES customer base. This role also requires a candidate with written and verbal fluency in English.

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

Support customer calls and requests in English.
Contribute toward and demonstrate a high level of teamwork.
Participate in tool development input to improve customer service delivery.
Assist peer team leaders with service documentation and departmental documentation.
Provide operational support with a timely and professional response to customer calls, emails and any SES-approved communications application.
Participate in routine operational activities, on-boarding of new systems, and alarm monitoring to mitigate customer impact.
Assist with tracking and executing maintenance activities.
Utilize tools and demonstrate general proficiency to troubleshoot RF service issues.
Act as the primary contact for service issue resolution support of RF service issues and a point of escalation for other operations teams.
Assist in identifying, updating, and escalating service issues to determine alternate routing, emergency restoral, and timely resolution of service discrepancies.
Collaborate with SES support groups and/or customer engineers to activate new services.
Create and review tickets for RF interference or service issues to ensure accurate documentation and completion of follow-up actions.
Escalate and report service issues, corrective measures, and next steps to the management team.

COMPETENCIES

Demonstrating core company behavioral competencies, including adaptability, critical thinking, openness, and a positive attitude.
Serving as a culture champion with experience fostering inclusive work environments and embracing diverse thinking and styles.
Contributing to a customer-oriented culture and promoting a quality work environment.
Displaying great verbal and written communication skills.
Assisting in the development of tools, training programs, processes, and procedures.
Performing other duties as assigned by peer leaders and management.
Collaborating with peers and other SES teams to provide great customer experience.
Familiarization with SES offered products and services.

QUALIFICATIONS & EXPERIENCE

Associate’s degree or technical school diploma or at least two years of relevant experience in a teleport, network operations, or broadcast environment (or an equivalent combination of education and experience).
Working knowledge of satellite, fiber, data, and/or broadcast related equipment.
General knowledge of video broadcast technology and digital compression desired.
Must be able to work 24x7 rotating shifts.
Must be able to make decisions and collaborate in a high pressure, fast-paced environment.
Must be able to convey complex technical issues to individuals of varying skill levels.
Must consistently display good teamwork, organizational, and interpersonal skills, with the ability to work comfortably with customers and co-workers who speak English as a second language.
Must consistently display situational awareness and take initiative to address both customer issues as well as departmental inefficiencies with some supervision.
Must have effective computer skills and the ability to read and understand operational manuals.

OTHER KEY REQUIREMENTS / COMMENTS

Job requires ability to sit for long periods of time.
Employee must be able and willing to work in a 24 hour shift environment, with work on nights, weekends and holidays.

SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.

For more information on SES, click here.

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Refine Your Search

network operations technician jobs in tamil nadu

Technician, Network Operations - RF Operations (ROC)

Technician - Instrumentation

Computer Lab Technician

Fiber Network Technician

Technician, GEO Platforms Operations

CCTV Technician

Operations Team Lead

Operations TL

Support Technician

CCTV Technician

Circle Head - TIM

E&I Technician (Field Distribution Automation)

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Computer Technician

Operations Executive

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Desktop Support Engineer L1

Electrical Technician

CCTV Technician

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