West Bengal Customer service associate – retail – kolkata Jobs – 12 Open Jobs Today

Territory Sales Manager
Orient Electric —Kolkata, West Bengal
- ₹4,00,000 - ₹7,00,000 a year
- Sales
- Master's degree
- Electrical experience
Assistant Manager – Retail Voice Operations (WFO, Kolkata)
Fusion CX —Salt Lake, Kolkata, West Bengal
- Microsoft Excel
- Management
- English
Retail Sales Associate
Gifts and Fashion —Kalimandir, Kolkata, West Bengal
- ₹4,000 - ₹6,000 a month
- Full-time
- English
- Cashiering
- Computer skills
Quick apply
2d
Associate Customer Service Manager
LetsTransport —Kolkata, West Bengal
- Full-time
- Customer service
Customer Care Executive – Retail Voice Support – Kolkata, India
Fusion CX —Salt Lake, Kolkata, West Bengal
- Weekend availability
- English
- 12th Pass
- Typing
Sales Associate
Fernweh —Kolkata, West Bengal
- Up to ₹10,000 a month
- Full-time
- Inventory control
- Inventory management
- English
Quick apply
Manager -Franchisee Lead - DSA
Vodafone Idea —Kolkata, West Bengal
- Master's degree
- Bachelor's degree
- MBA
14d
Manager - Outbound & Vi Mini Stores
Vodafone Idea —Kolkata, West Bengal
- Master's degree
- Bachelor's degree
- MBA
Customer Service Associate – Retail – Kolkata
Fusion CX —Salt Lake, Kolkata, West Bengal
- Full-time
- Customer service
- English
- 12th Pass
CTL-EDSP, AMZL
ASSPL - West Bengal - D36 —Kolkata, West Bengal
- Full-time
- Microsoft Excel
- Management
- Sales
Director & Cluster Head - Distribution Network
Standard Chartered —Kolkata, West Bengal
- Management
- Master's degree
- Banking
- Health insurance
- Paid sick time
Relationship Manager - Saltlake
Aditya Birla Group —West Bengal
- Management

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Assistant Manager – Retail Voice Operations (WFO, Kolkata)
Fusion CX —Salt Lake, Kolkata, West Bengal
Fusion CX is hiring an Assistant Manager – Voice Operations to manage frontline teams, drive process adherence, and deliver consistent service quality across a…

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Territory Sales Manager

Orient Electric -
Kolkata, West Bengal

Apply Now

Job details

Permanent
₹4,00,000 - ₹7,00,000 a year

Qualifications

Sales
Master's degree
Sales
Electrical experience
Bachelor's degree
B2B sales
Relationship management
MBA
Communication skills
Marketing
Negotiation

Full job description

Job Description

Job Description

Position Name

Territory Sales Manager

Department

PLUM

Grade Designation

Location

Siliguri

Business Unit

Lighting

Reporting Manager

Branch Sales Manager

About CKA Birla Group:-

The CKA Birla Group, is an Indian multinational conglomerate with a multibillion-dollar revenue. With over 35,000 employees, the group operates more than 50 manufacturing facilities across India and the world, with a presence in diverse sectors including technology, automotive, home and building and healthcare.

The CKA Birla Group continuously adapts to stay ahead in a changing world. By harnessing technology and investing in people and digital transformation, the Group consistently remains agile and delivers profitable growth. Viewing value creation through a global lens, our companies operate without borders.

The CKA Birla Group companies include Birlasoft, GMMCO, National Engineering Industries (manufacturer of NBC Bearings), BirlaNu (formerly HIL), Orient Electric, CK Birla Healthcare (CK Birla Hospitals and Birla Fertility & IVF), Orient Paper, AVTEC and Neosym Our companies share a common purpose of serving customers, partners and communities to create long term value through trust-based relationships.

About Orient Electric Limited: -

Orient Electric Limited is a leading Indian consumer electrical equipment company with a strong presence across Fans, Lighting, Home Appliances, and Switchgear & Wiring Accessories. Part of the diversified CKA Birla Group, Orient Electric combines a rich legacy with a forward-looking approach focused on innovation, quality, and customer-centricity.

With state-of-the-art manufacturing facilities, a robust pan-India distribution network, and a growing international footprint, the company serves both B2C and B2B segments, delivering energy-efficient and technologically advanced solutions. Orient Electric is known for its strong brand equity, design-led products, and commitment to sustainability.

At Orient Electric, people are at the core of the organization’s growth journey. The company offers an entrepreneurial work environment that encourages ownership, collaboration, and continuous learning, enabling employees to build meaningful careers while contributing to business excellence and market leadership.

KEY RESPONSIBILITIES: -

Identifying & Generating Leads:

Researching and identifying potential clients and business opportunities from Govt. /Semi Govt./ Industries /PSUs and other business verticals.

Developing and Implementation of business strategies from the above potential leads.

Well versed with the market potential and acquiring new Business, retaining existing accounts.

Building & Maintaining Channel Business:

Appoint associates for managing sales & project executions and improving sales through B2B – Private & Govt customers.

Scouting & appointing new Channel Partners & retaining existing ones with year-on-year business growth.

Understanding client/Channel needs and addressing business enquiries with tailored solutions on topmost priority.

Sales & Marketing Management:

Establishing key relationships with corporate clients and agencies to ensure maximum exposure and increase revenue.

Conducting product presentations and demonstrations with the help of BD/KAM Team.

Skillset for negotiating and closing business deals

Managing sales pipeline and tracking it on regular basis.

Handling diversified projects in all business segments such as Industrial / Indoor / Outdoor/ Sports / Infrastructure / Landscape / Solar etc.

Sales Target Achievement:

Territory business target achievement – Sales, Collection, Forecasting.

Adherence to Monthly/ Quarterly/Yearly sales projections

Own performance Sales strategy, planning and execution and increase overall funnel for the brand with a focus on conversions and customer engagement

Develop and manage the framework for Sales Consistency month on month/ year on year basis and winning high visibility/big value projects across PLUM.

Other Duties

Staying informed about industry trends, competitors and emerging market opportunities

Collaborating with sales support teams such as NPD, Lighting designs, Material sourcing and service teams.

Creating brand awareness at industry conferences and events.

EDUCATION

Graduate in any discipline

MBA in Sales/Marketing preferred

EXPERIENCE

4–8 years of sales experience in B2B Lighting / Electricals / Consumer Durables

Strong exposure to distributor and retail-driven sales models

Proven experience in handling a defined territory independently

SKILLS & COMPETENCIES

Strong negotiation and relationship management skills

Market understanding of retail and electrical trade

Result-oriented with strong execution capability

Good communication and interpersonal skills

Willingness to travel extensively within the territory

Job Snapshot

Updated Date

01-06-2026

Job ID

J293

Department/ Sub Department

PLUM

Location

Ghore Bibi, Kolkata , West Bengal, India

Experience

4 - 8 Years

Employee Type

PERMANENT

Salary Range

INR 400000 - 700000 (Annual)

Apply Now

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About Orient Electric Limited: -

EDUCATION

EXPERIENCE

SKILLS & COMPETENCIES

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