Guest experience manager Jobs

Coordinator, Regional Events & Meetings (Europe and South Asia)
Entrepreneurs' Organization —Remote
- ₹1,46,250 - ₹1,89,500 a month
- Remote
- Microsoft Excel
- Customer service
- English
F&B Manager
KKM International —Remote
- From ₹25,000 a month
- Part-time
- Remote
- Inventory control
- Customer service
- Bachelor's degree
- Flexible schedule
- Food provided
Quick apply
1d
Operations manager (Hospitality or facility background)
Unity Group —Delhi, Delhi
- ₹40,000 - ₹70,000 a month
- Full-time
- Hospitality
- Master's degree
- Bachelor's degree
Quick apply
Center Manager (Skill Development Projects)
NIFA INFOCOM PRIVATE LIMITED —Bhubaneswar, Orissa
- ₹50,000 - ₹80,000 a month
- Full-time
- Microsoft Word
- MSW
- Microsoft Excel
Quick apply
5d
Guest Relations Manager
Ektara Hospitality Venture —Hyderabad, Telangana
- ₹45,000 - ₹60,000 a month
- Full-time
- Hospitality
- English
- Bachelor's degree
- Flexible schedule
- Food provided
Quick apply
Event Manager
Glued Entertainment Private Limited —Noida, Uttar Pradesh
- ₹30,000 - ₹40,000 a month
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
Quick apply
Front Office Manager- Corporate Office
Elite Butlers —Unknown, Unknown, Maharashtra
- ₹25,00,000 a year
- Full-time
- Hospitality
- Communication skills
- Negotiation
Quick apply
Guest House Manager
Karunya Guest House —Coimbatore, Tamil Nadu
- ₹25,000 - ₹50,000 a month
- Weekend availability
- Hospitality
- Sales
- Customer service
- Health insurance
Quick apply
Operations Manager
Sevenbells Holidays —Alleppey, Kerala
- Up to ₹60,000 a month
- Full-time
- Hospitality
- English
- Supervising experience
- Food provided
Quick apply
Guest Experience Manager
SOFITEL —Mumbai, Maharashtra
- Weekend availability
- Hospitality
- Mentoring
- Training & development
Quick apply
7d
Operational Manager
Aranya Nivas Lulung (A forest Resort at Baripada) —Baripada, Orissa
- ₹30,000 - ₹45,000 a month
- Full-time
- Customer service
- Supervising experience
- Human resources
Quick apply
Assistant Front Office Manager
Radisson Blu Coimbatore —Coimbatore, Tamil Nadu
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Office
- Administrative experience
- 12th Pass
- Food provided
- Paid sick time
Quick apply
Guest Experience Manager
AccorHotel —Bengaluru, Karnataka
- Weekend availability
- Hybrid work
Quick apply
Property Manager
Jaglax Hospitality —Arpora, Goa
- ₹45,000 - ₹70,000 a month
- Full-time
- Hospitality
- English
- Plumbing
- Paid time off
- Food provided
Quick apply
Hospitality Manager
Achariya Group of Educational Institutions —Puducherry
- ₹4,00,000 - ₹6,00,000 a year
- Full-time
- Hospitality
- Customer service
- Master's degree
Quick apply
Front Office Manager
Andores Resort and Spa —Calangute, Goa
- ₹35,000 - ₹65,000 a month
- Full-time
- In-person
- Hotel experience
- Food provided
Quick apply
Hotel Manager
Precision Grow (A Unit of Tech Visit IT Pvt Ltd) —Panjabari, Guwahati, Assam
- ₹35,000 - ₹50,000 a month
- Full-time
- Customer service
- Supervising experience
- In-person
Quick apply
Operations Manager
The Baywatch Resort, Goa —Colva, Goa
- ₹55,000 - ₹60,000 a month
- Full-time
- Management
- Customer service
- Supervising experience
- Paid sick time
Quick apply
General Manager
Thalassa Greek Taverna —Solim, Goa
- ₹1,00,000 - ₹1,50,000 a month
- Full-time
- Hospitality
- In-person
- Leadership
- Food provided
Quick apply
Event Manager & Production
Multimedia Communications Private Limited —Delhi, Delhi
- ₹18,000 - ₹28,000 a month
- Full-time
- Customer service
- Organizational skills
- Budgeting
Quick apply
9d

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Coordinator, Regional Events & Meetings (Europe and South Asia)

Entrepreneurs' Organization -
Remote

Apply Now

Job details

₹1,46,250 - ₹1,89,500 a month

Qualifications

Microsoft Excel
Customer service
Event planning
English
Microsoft Office
Administrative experience
Analysis skills
Canva
Project management
Bachelor's degree
Organizational skills
Project management software
Communication skills

Full job description

THE ORGANIZATION

Entrepreneurs’ Organization (“EO”) is a global nonprofit membership organization and peer network for entrepreneurs, connecting approximately 20,000 members through more than 220 chapters worldwide. EO’s purpose is to move the world forward by unlocking the full potential of entrepreneurs. Since 1987, EO has helped entrepreneurs achieve transformational growth through life-enhancing connections, shared experiences, and collaborative learning. Guided by EO’s core values, trust and respect, thirst for learning, think big, be bold, and together we grow, EO’s international staff works across diverse cultures in support of EO’s global community.

As an EO employee, you will work in a global entrepreneurial community and have opportunities for learning, collaboration, and professional growth. EO offers a competitive total rewards package, including benefits and professional development support, and a flexible work environment, subject to role, location, and applicable plan terms.

POSITION SUMMARY
This role supports Entrepreneurs’ Organization. Employment may be through a local employing entity or employer-of-record partner, depending on the hiring location.

The Coordinator, Regional Events & Meetings (Europe and South Asia) is responsible for all registration aspects for members, guests, speakers and sponsors for assigned Global Events and Meetings, providing registration reports as requested and providing member service through emails and phone calls. The Coordinator, Events & Meetings also helps coordinate communication pieces for assigned events and provides administrative assistance to the Vice President, Connections, the Directors and Managers on the team. In addition, the Coordinator, Events & Meetings maintains EO event procedures and may also help manage small events or meetings as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Serve as Registration lead for all designated Global Events and Meetings (Europe and South Asia)
Create event listings for each Global Event in CRM; ensuring registration fees, confirmation messages, cancellation policies and event waivers are accurate and up to date
Manage payment processing and post event reconciliation in CRM and Microsoft Excel documents
Manage registration lists and waitlists for each event
Create invoices and receipts for members on request
Compare hotel rooming lists and the registrant lists for Global Events and Meetings
Manage the hotel rooming list for those rooms associated to the master account (staff, speakers, committee members).
Respond to member calls and emails regarding all general inquiries concerning registration process and events.
Provide accurate and timely registration reports to the VP, Directors, Managers
Create name badges and other printed material for event purposes
Manage and lead registration onsite for designated Global Events and Meetings
Coordinate shipping and packing for each event
Assist Event Leads with creation of Registration Launch plans – timing for each regions’ ticket release time; monitor all registration launches for all Global Events and Meetings with Event Lead, Technology Team and other team members
Serve as the front line of customer service to our members for each event
Manage reporting of assigned events and Meeting data. Includes registration, evaluations, hotel tracking reports, and other registration related historical data.
Responsible for the maintenance and updating of the Events process manual, including revising existing procedures and working with team to create new procedures where needed
Inventory all materials for Global Events and Meetings; coordinate purchasing materials with vendors
Serve as liaison for vendors that supply registration services, such as on demand badge printing, freight shipping, name badge beaconing, mobile apps, travel agent.
Serve as recorder in all meetings, such as program debriefings, that require documentation for record-keeping
Provide administrative support to the Events & Meetings team as directed by manager
Provide event registration training for other staff
Other general logistics support for events as directed
Help create marketing emails to promote events
Help create registrant e-mail updates to registrants for assigned program
Help create content for event website launches and updates
Help create content for the on-site program book for each event
Manage FnB Selection and dietary requirements
Serve as project manager in consultative role for certain events
Other duties and assignments as necessary

QUALIFICATIONS, SKILLS, AND KNOWLEDGE REQUIRED

Bachelor’s Degree
2 or more years administrative experience, association work, event planning or coordination related work
Proficiency in MS Excel is a must.
Proficiency in Microsoft Office Presentations tools
Excellent customer service skills
Demonstrate a solution-oriented mindset
Ability to travel domestically and internationally up to 15% of the time

In addition to the above, the following may also be required of the successful candidate:

Excellent organizational skills
Ability to interact with entrepreneurs with tact diplomacy and poise
Excellent attention to detail
Promote quality through continuous performance improvement
The use of good judgment and good interpersonal communication skills
Well-developed analytical and problem solving skills
Works harmoniously and effectively with others as part of a team
Advanced written and oral English is required.
Knowledge of Canva, project management software like Monday.com, Cvent desirable
A self-starter who desires to show ownership and commitment to the job.

POSTING DISCLOSURES

Compensation: 146,250-189,500 INR Gross Monthly Salary.

Accessibility / Accommodations: EO will provide accommodations during the recruitment process and employment as required by applicable law. Applicants needing assistance should contact [email protected]

WORK ENVIRONMENT / PHYSICAL REQUIREMENTS / ROLE CONDITIONS

This role is primarily sedentary/light work and requires regular use of a computer, telephone, and video-conference platforms.
This role requires to assist to in person events.
The role requires the ability to communicate effectively in writing and verbally and to participate in virtual and in-person meetings.
The role requires travel up to 15%
The role requires occasional early morning/evening meetings across time zones
The role requires lifting/moving up to 5 kgs], as applicable.

EQUAL OPPORTUNITY / FAIR RECRUITMENT

EO is committed to equal opportunity and fair treatment in recruitment and employment.

Apply Now

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