Velachery Chennai Tamil Nadu Service coordinator Jobs – 169 Open Jobs Today

Customer Service Coordinator
Unidos Technology —Neelankarai, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
1d
Service Coordinator
Caresoft Technologies —Ekkattuthangal, Chennai, Tamil Nadu
- ₹18,000 - ₹25,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Cell phone reimbursement
Quick apply
Operations Coordinator
Hapag-Lloyd AG —Kancheepuram District, Tamil Nadu
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Air/Sea Imports -Filling Executive
La Freightlift Pvt Ltd —Palavantangai, Tamil Nadu
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Office
- In-person
- Flexible schedule
Quick apply
PMO- Project Coordinator (5-7 Years)-Chennai Location
CGI —Chennai, Tamil Nadu
- Full-time
- Computer Science
- DevOps
- Project management
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1d
Patient Care Coordinator
JOGO Health —Chennai, Tamil Nadu
- ₹30,000 - ₹40,000 a month
- Full-time
- Hybrid work
- 12th Pass
- Data entry
- Care plans
- Health insurance
- Paid time off
Quick apply
Office Administrator / Operations Coordinator
Yaali DreamWorks Media Private Limited —Adambakkam, Chennai, Tamil Nadu
- ₹2,00,000 - ₹2,40,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Plumbing
- Paid sick time
Quick apply
PMO Coordinator
Luxoft —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- English
Client Order Coordinator
CSC (Corporation Service Company) —Chennai, Tamil Nadu
- Weekend availability
- Customer service
- Salesforce
- Microsoft Office
9d
Freelance Events Coordinator (Part Time)
Sparkle Events & Manpower Solutions —Chennai, Tamil Nadu
- ₹500 - ₹800 a day
- Part-time
- Customer service
- Organisational skills
- Budgeting
- Food provided
Quick apply
Sub Contract Coordinator
SCIGENICS BIOTECH PVT LTD —Neelankarai, Chennai, Tamil Nadu
- ₹22,000 - ₹25,000 a month
- Full-time
- Microsoft Excel
- Bachelor's degree
- In-person
Quick apply
Regional Sales Manager - Chennai
System5S India Private Limited —Chennai, Tamil Nadu
- ₹60,000 - ₹70,000 a month
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Cell phone reimbursement
- Work from home
Quick apply
7d
Revit Draftsperson (Remote – Australian Projects)
NAFFCO —Chennai, Tamil Nadu
- ₹85,000 - ₹1,25,000 a month
- Full-time
- Remote
- AutoCAD
- Microsoft Office
- Diploma
Patient Care Coordinator
Anderson Diagnostics & Labs —Adyar, Chennai, Tamil Nadu
- ₹16,000 - ₹30,000 a month
- Full-time
- 12th Pass
- Analysis skills
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
2d
Service Process Coordinator-South 1
MSX International —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
Insurance Coordinator
Popular Vehicles and Services Ltd —Porur, Chennai, Tamil Nadu
- ₹18,000.00 - ₹24,123.01 a month
- Full-time
- Health insurance
- Cell phone reimbursement
Quick apply
Logistics Cum Customer Service (3- 5 Yrs)
The Viswa Group —Tambaram, Chennai, Tamil Nadu
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Health insurance
Quick apply
13d
Mediclaim /Insurance co ordinator
Orthomed Hospitals —Royapettah, Chennai, Tamil Nadu
- ₹16,000 - ₹23,000 a month
- Full-time
- B.Sc
- Microsoft Office
- Bachelor's degree
- Health insurance
Quick apply
1d
Sales Cordinator
Finecons Pvt Ltd —Chennai, Tamil Nadu
- ₹25,000.00 - ₹31,284.43 a month
- Customer service
- Administrative experience
- Bachelor's degree
Quick apply
IND - Project Coordinator
NexInfo —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply

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Customer Service Coordinator

Unidos Technology
Neelankarai, Chennai, Tamil Nadu

Quick apply

Job details

Permanent | Full-time
₹18,000 - ₹25,000 a month
1 day ago

Benefits

Provident Fund

Qualifications

Microsoft Word
Microsoft Excel
CSS
Quality management
ISO 9001
Microsoft Office
Analysis skills
Business Administration
Diploma
Communication skills

Full job description

Designation : Co-Ordinator Customer Service Support

Educational Qualification : Diploma (preferably in Business Administration, Engineering, or related field)

Experience : 3 to 4 yrs Experience

Working days : 5

Gender : Male & Female

Salary : 23K to 25K

Key Responsibilities

1. Customer Interaction & Support  Receive, record, and respond to customer inquiries through phone, email, and other approved communication channels.  Provide accurate and timely information regarding products, services, order status, delivery schedules, and support processes.  Maintain professional, courteous, and customer-focused communication at all times.

2. Complaint & Feedback Management  Register and document customer complaints, feedback, and suggestions in accordance with established QSP requirements.  Analyze customer complaints and coordinate with relevant internal departments to conduct root cause analysis and implement corrective actions.  Ensure timely resolution and closure of customer complaints and communicate outcomes clearly to customers.  Maintain complete records of complaints, corrective actions, and closure evidence.

3. Order & Service Coordination  Coordinate with Sales, Production, Stores, Dispatch, and other relevant teams to support order processing and delivery commitments.  Monitor service requests and ensure adherence to agreed timelines and service levels.  Proactively inform customers about any delays, changes, or issues impacting delivery or service.

4. Documentation & Record Control  Maintain customer-related records, including complaints, feedback forms, service reports, and communication logs.  Ensure all Customer Service & Support (CSS) records are controlled, updated, and retained as per ISO 9001 / QMS requirements.  Support document control activities related to CSS procedures, formats, and records. SCIGENICS BIOTECH PRIVATE LIMITED JOB DESCRIPTION

5. Quality & Process Compliance SB/HR/RC/22  Comply strictly with the Customer Service & Support QSP and related procedures.  Participate in internal audits and support timely closure of audit findings related to CSS activities.  Ensure compliance with customer-specific requirements, statutory requirements, and contractual obligations.

6. Performance Monitoring & Reporting  Monitor customer satisfaction levels and defined key performance indicators (KPIs).  Prepare and submit periodic reports on customer complaints, response times, resolution status, and satisfaction trends.  Provide CSS performance data and inputs for management review meetings.

7. Continuous Improvement  Identify opportunities to improve customer service processes and service delivery effectiveness.  Recommend corrective and preventive actions based on customer feedback, complaint trends, and performance data.  Support the implementation of improvement actions and monitor their effectiveness. Authority  Communicate directly with customers regarding routine inquiries, service updates, and complaint status.  Coordinate with internal departments to facilitate issue resolution.  Recommend corrective and preventive actions for recurring or critical customer issues. Skills & Competencies  Strong verbal and written communication skills  Effective interpersonal and coordination abilities  Good documentation and reporting skills  Basic knowledge of ISO 9001 / Quality Management Systems  Problem-solving and analytical skills  Proficiency in MS Office applications (Excel, Word, Email) Key Performance Indicators (KPIs)  Customer complaint response time and closure time  Customer satisfaction rating  Number of repeat or recurring complaints  Compliance with QSP, ISO, and audit requirements

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

Provident Fund

Work Location: In person

Quick apply

Refine Your Search

service coordinator jobs in velachery chennai tamil nadu

Customer Service Coordinator

Service Coordinator

Operations Coordinator

Air/Sea Imports -Filling Executive

PMO- Project Coordinator (5-7 Years)-Chennai Location

Patient Care Coordinator

Office Administrator / Operations Coordinator

PMO Coordinator

Client Order Coordinator

Freelance Events Coordinator (Part Time)

Sub Contract Coordinator

Regional Sales Manager - Chennai

Revit Draftsperson (Remote – Australian Projects)

Patient Care Coordinator

Service Process Coordinator-South 1

Insurance Coordinator

Logistics Cum Customer Service (3- 5 Yrs)

Mediclaim /Insurance co ordinator

Sales Cordinator

IND - Project Coordinator

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