Prabhadevi Mumbai Maharashtra Customer relationship executive Jobs – 1193 Open Jobs Today

Customer Relationship Executive
SILA Group —Worli, Mumbai, Maharashtra
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Relationship Manager - TPA - Mumbai
Medi Assist India TPA Pvt Ltd —Mumbai, Maharashtra
- ₹3,40,000 - ₹6,00,000 a year
- Microsoft Powerpoint
- Customer service
- Microsoft Office
Quick apply
1d
BDE (Business Development Executive)
Neuralbits Technologies Pvt Ltd —Mumbai District, Maharashtra
- ₹30,000 - ₹40,000 a month
- Full-time
- Sales
- Business development
- In-person
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Sales Executive
Property Doctor —Prabhadevi, Mumbai, Maharashtra
- ₹15,000 - ₹45,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Cell phone reimbursement
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Customer Relationship Executive
WAGR Retail Private Limited —Lower Parel, Mumbai, Maharashtra
- ₹35,000 - ₹55,000 a month
- Full-time
- Microsoft Office
- In-person
- Communication skills
Quick apply
Business Development Manager (BDM)
Hiring Mavericks —Mumbai District, Maharashtra
- ₹3,00,000 - ₹10,00,000 a year
- Full-time
- Sales
- Business development
- Machine learning
Quick apply
2d
Client Relationship Executive
PrintStop Mumbai —Prabhadevi, Mumbai, Maharashtra
- ₹2,00,000 - ₹4,50,000 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- In-person
- Health insurance
- Paid time off
Quick apply
6d
Relationship Executive- Demat Services
DigiRecruitx —Mumbai District, Maharashtra
- ₹3,50,000 - ₹5,00,000 a year
- Full-time
- Bachelor's degree
- Accounting
- Financial services
Quick apply
Customer Success Associate - Team Lead- Fashion Retail
Aashni + Co. —Andheri, Mumbai, Maharashtra
- ₹40,000 - ₹70,000 a month
- Full-time
- Management
- Customer service
- English
- Health insurance
Quick apply
2d
Business Development Executive (BDE)
Thema Corporate Services Llp —Tardeo, Mumbai, Maharashtra
- Up to ₹70,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Executive Assistant to the CEO - Remote
Integrity National Corporation —Mumbai, Maharashtra
- ₹15,00,000 - ₹18,00,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Windows
- Administrative experience
Quick apply
3d
Customer Relationship Manager
Careerlink HR Solution LLP —Tardeo, Mumbai, Maharashtra
- Up to ₹40,000 a month
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Flexible schedule
Quick apply
3d
Customer Relationship Executive
Dr Joshi's Holistic Multispecialty Clinic —Borivali, Mumbai, Maharashtra
- ₹15,000 - ₹20,000 a month
- Full-time
- Customer service
- 12th Pass
- Bachelor's degree
- Cell phone reimbursement
- Flexible schedule
Quick apply
Business Development Associate
Harman Plastic industries Pvt Ltd —Mumbai District, Maharashtra
- ₹30,000 - ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
B2B Customer Success Executive
Viral X Media —Mumbai District, Maharashtra
- Up to ₹60,000 a month
- Full-time
- Sales
- Customer service
- In-person
Quick apply
Helpdesk Executive
Crest Property Solutions —Prabhadevi, Mumbai, Maharashtra
- ₹58,528 a month
- English
- Analysis skills
- Bachelor's degree
Area Executive - Corporate gifting
ITC Limited —Mumbai District, Maharashtra
- ₹10,00,000 - ₹13,00,000 a year
- Full-time
- Sales
- Business development
- In-person
- Health insurance
Quick apply
Collection Executive
FinGuru Services India Private Limited —Mumbai District, Maharashtra
- ₹2,00,000 - ₹2,50,000 a year
- Full-time
- Microsoft Excel
- Finance
- Bachelor's degree
Quick apply
Customer Engagement Executive / Manager
IRIS Business Services Ltd —Vashi, Navi Mumbai, Maharashtra
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Bachelor's degree
- Agile
- Communication skills
Quick apply
Marketplace Operations Executive
PYNT E-Commerce Ventures Private Limited —Mumbai District, Maharashtra
- ₹6,00,000 - ₹9,00,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Master's degree
Quick apply
5d

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Customer Relationship Executive

SILA Group -
Worli, Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
Microsoft Office
12th Pass
Bachelor's degree
Hospitality Management
Business Administration
Communication skills

Full job description

Position Type: Full Time

Posted on 4th Sep 2024

Closes on 31st Dec 2030

1 - 5 Years

Designation: Customer Relationship Executive

Job Description

Job Summary:

As the Customer Relationship Executive at SILA, you will be the first point of contact, representing our commitment to excellence in Facility Management. Your role is pivotal in ensuring a seamless and professional experience for all visitors, clients, and employees. This role is crucial in ensuring smooth day-to-day operations and maintaining a professional and welcoming atmosphere. You will manage front desk operations, provide vital administrative support, and collaborate with various departments to maintain an efficient and welcoming environment that reflects SILA’s standards of service and professionalism.

Key Responsibilities:

Reception Management

Provide a professional, welcoming presence for residents, clients, and guests, offering assistance and advice as needed to ensure a positive experience.
Conduct regular rounds in the lobby during peak hours to ensure smooth operations and personally greet residents/Guests, maintaining a welcoming environment. Ensure the reception area is always clean, tidy, and organized, with all necessary materials readily available.
Handle incoming calls, emails, and inquiries, directing them to the appropriate department or individual
Maintain a hospitality-focused outlook and always present a polished, professional appearance.

Client and Guest Support

Answer incoming calls, redirect them as needed, take messages, and manage outgoing and incoming mail, ensuring all communications are handled efficiently.
Utilize helpdesk software to acknowledge and ensure the timely closure of raised tickets, maintaining high standards of service.
Maintain accurate records of all interactions and correspondence, including resident feedback, to ensure follow-up actions are taken.
Handle complaints and crises effectively, taking ownership of issues and ensuring they are resolved within the set Turnaround Time (TAT).
Ensure all complaints are addressed and resolved, with proper communication to stakeholders.
Respond promptly to internal and external calls, emails, and inquiries. Collaborate with relevant departments to resolve issues efficiently, ensuring all communications are courteous and professional.

Facility Coordination

Assist the Property Manager with various tasks to maintain property operations at optimal levels, including managing events, general maintenance oversight, and guest handling.
Work closely with other departments to ensure a seamless customer experience, including gathering and acting on customer feedback after each service request or complaint.

Administrative Support: Assist with administrative duties such as filing, inventory management, and maintaining various reports (MMR, DMR), complaint trackers, and dashboards.

Data Analysis Reporting: Analyse data to prepare daily call log summaries and monthly MIS reports, providing insights for management.

Emergency Response: Respond swiftly to emergency situations, coordinating with the appropriate authorities as required.

Lost Found Management: Be familiar with and manage lost and found procedures to ensure items are handled appropriately.
Shift Handover: Edit the handover/takeover register at the end of each shift to ensure continuity of tasks and communication across the team.

Required Qualifications:

High school diploma or equivalent. A bachelor’s degree in Hospitality, Business Administration, or a related field is a plus.
2-3 years of experience in a front office or customer service role, preferably in a facility management or similar industry.

About the company:

SILA is a Real Estate Platform, managing over 200 million sq.ft. of assets with 22,000+ employees, pan India. We have a diverse client base of large Corporates, Real Estate Funds, Landowners and Developers.

SILA provides Facility Management, General Contracting and Real Estate Advisory services to various sectors. In 2019, SILA ventured into Real Estate development, with a Mumbai Metropolitan Region (MMR) focus. SILA’s development arm is currently constructing 750,000 sqft of Real Estate

Norwest Venture Partners and Samara Capital Group have invested in the Services and Development businesses respectively.

Skills and Competencies

Excellent communication and interpersonal skills.
Basic understanding of the Microsoft Office Suite (Word, Excel, PowerPoint).
Willingness to work in a fast-paced environment with multitasking ability
Customer-oriented mindset with a passion for providing exceptional service
Willingness to work in flexible shifts, weekends and holidays is an added advantage.

Apply Now

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customer relationship executive jobs in prabhadevi mumbai maharashtra

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