Saket, Delhi, Delhi Shift leader Jobs – 418 Open Jobs Today

Solution Support Manager
Agilent Technologies India Pvt Ltd. —Delhi, Delhi
- Full-time
- Up to 50% travel
- Master's degree
- Bachelor's degree
Team Leader - International BPO
Hirebot —Noida, Uttar Pradesh
- ₹5,00,000 - ₹7,00,000 a year
- Full-time
- Customer service
- English
- 12th Pass
Quick apply
8d
Team Leader - International BPO Voice & Chat Process
Hirebot —Gurugram, Haryana
- ₹4,20,000 - ₹7,00,000 a year
- Full-time
- English
- Master's degree
- Bachelor's degree
Quick apply
1d
Team Leader – US Healthcare Recruitment
Midas Consulting —Noida, Uttar Pradesh
- ₹15,004.57 - ₹32,055.58 a month
- Full-time
- Analysis skills
- Bachelor's degree
- Human resources
Quick apply
Team leader required in (Australian BPO ) Moti Nagar , Delhi
Vision tech —Moti Nagar, Delhi, Delhi
- ₹30,000 - ₹40,000 a month
- Full-time
- Sales
- Customer service
- English
- Commuter assistance
- Food provided
Quick apply
Senior Technical Product Manager - HealthTech Projects Experience
Optum —Noida, Uttar Pradesh
- Full-time
- Computer Science
- Agile
- Health insurance
Mortage Team Leader
eGrove Systems Pvt. Ltd —Noida, Uttar Pradesh
- ₹30,000 - ₹40,000 a month
- Full-time
- Customer service
- Analysis skills
- Project management
- Cell phone reimbursement
- Flexible schedule
Quick apply
Assistant Manager/ Manager
Novus Insights —Gurugram, Haryana
- Microsoft Excel
- Microsoft Office
- Master's degree
Office Manager
G2 —Gurugram, Haryana
- Full-time
- Google Suite
- Bachelor's degree
- Business Administration
IT Applications Service Manager - Healthcare Provider
NTT Ltd —Noida, Uttar Pradesh
- Weekend availability
- Management
- HIPAA
- Analysis skills
Delivery Manager Operations - English & Exams
British Council —Noida, Uttar Pradesh
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
14d
SCCM Global gaming innovator and leader
Skyleaf Consultants —Noida, Uttar Pradesh
- ₹24,00,000 - ₹27,00,000 a year
- Full-time
- Azure
- Customer service
- Windows
Team Leader – HR Operations EDM
Baxter —Gurugram, Haryana
- Rotational shift
- Oracle
- Management
- ERP systems
B2B Sales Executive
Teleminds Infotech Pvt Ltd —Janakpuri, Delhi, Delhi
- ₹20,000 - ₹35,000 a month
- Full-time
- CRM software
- Sales
- Customer service
- Commuter assistance
- Paid time off
Quick apply
13d
Senior Technical Product Manager
Optum —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Writing skills
- Health insurance
Team Leader
Unimrkt Research —Gurugram, Haryana
- Rotational shift
- Microsoft Excel
- Research
- Analysis skills
Team Leader
Bank of America —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Oracle
Sales Team Leader
UPNIVAA FINTECH PVT LTD —Laxmi Nagar, Delhi, Delhi
- ₹18,000 - ₹40,000 a month
- Full-time
- Management
- Microsoft Office
- Bachelor's degree
- Cell phone reimbursement
- Flexible schedule
Quick apply
EP&P Analyst, Supplier Onboarding
Boston Consulting Group —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Senior Manager, Communications for Airbus India and South Asia
Airbus India Private Limited —Delhi, Delhi
- Email
- Salesforce
- English
- Master's degree

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Solution Support Manager

Agilent Technologies India Pvt Ltd.
Delhi, Delhi

Apply Now

Job details

Full-time

Qualifications

Succession planning
Master's degree
Bachelor's degree
Team management
Chemistry
Leadership
Communication skills

Full job description

Job Description

Agilent is a global leader in laboratory and clinical technologies, we are passionate about bringing great science to life. Our commitment to quality and innovation supports cutting-edge life science research, patient diagnostics, and ensures the safety of water, food, and pharmaceuticals. As scientists and clinicians pursue small, everyday advances and life-changing discoveries, we provide trusted answers to their most critical questions and challenges. We can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at www.agilent.com.

The Solution Support Manager is responsible for ensuring that the service organization is equipped to deliver complex business solutions, including high-end service support, new product introductions (NPIs), application workflows, and consultancy-based services. The role focuses on driving profitable growth of the customer service business by aligning with regional strategies and translating them into actionable country-level plans.

This position plays a critical leadership role in strengthening organizational capability, enhancing customer experience, and enabling efficient service delivery through proactive planning and cross-functional collaboration with Sales, Service, and Solution teams. The incumbent is also responsible for driving strategic initiatives, improving operational efficiency, and ensuring the organization remains future-ready to meet evolving customer and market demands.

1. Strategy & Execution

Translate regional and global strategies into clear country-level priorities and execution plans
Drive innovation, change initiatives, and strategic programs to support business growth
Identify gaps and implement improvement actions to strengthen service delivery

2. Capability Building & Talent Development

Build, mentor, and develop high-performing, future-ready technical teams

Ensure readiness to support complex products, technologies, and workflows
Drive succession planning, resource mapping, and continuous learning initiatives
Foster a culture of innovation, collaboration, and continuous improvement

3. Cross-Functional Collaboration

Partner closely with Sales, Service, and Solution units to ensure aligned execution
Establish strong communication channels and collaboration frameworks
Act as a bridge between customers and internal stakeholders to ensure seamless delivery.

4. Customer Engagement & Experience

Build strong customer relationships through regular engagement and feedback
Drive initiatives to enhance customer productivity and minimize downtime
Ensure timely resolution of issues and improve overall customer satisfaction
Lead customer-centric programs and promote a culture of service excellence.

5. Business Delivery & Performance

Drive service revenue growth, operational efficiency, and cost optimization
Expand value-added service offerings and improve market penetration
Deliver on key performance metrics such as revenue, cost of service (COS), and customer experience (ACX)
Develop and implement programs to support sustainable business growth

Qualifications

Bachelor’s/Master’s Degree in Chemistry, Pharma, Engineering, or related field
10+ years of relevant service or technical management experience
Strong understanding of technical products, service delivery, and application workflows
Proven leadership in team management, problem-solving, and cross-functional collaboration
Good knowledge of service business metrics, operational efficiency, and customer experience
Effective communication and stakeholder management skills

Additional Details

This job has a full time weekly schedule.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:

50% of the Time

Shift:

Day

Duration:

No End Date

Job Function:

Services & Support

Apply Now

Refine Your Search

shift leader jobs in saket, delhi, delhi

Solution Support Manager

Team Leader - International BPO

Team Leader - International BPO Voice & Chat Process

Team Leader – US Healthcare Recruitment

Team leader required in (Australian BPO ) Moti Nagar , Delhi

Senior Technical Product Manager - HealthTech Projects Experience

Mortage Team Leader

Assistant Manager/ Manager

Office Manager

IT Applications Service Manager - Healthcare Provider

Delivery Manager Operations - English & Exams

SCCM Global gaming innovator and leader

Team Leader – HR Operations EDM

B2B Sales Executive

Senior Technical Product Manager

Team Leader

Team Leader

Sales Team Leader

EP&P Analyst, Supplier Onboarding

Senior Manager, Communications for Airbus India and South Asia

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