Madgaon, Goa Front office executive Jobs – 57 Open Jobs Today

Front Office Manager
Marriott International, Inc —Goa, Goa
- Full-time
- 12th Pass
- Front desk
- Guest services
11d
Front Office Manager
Regenta Baywatch Resort Goa —Goa, Goa
- ₹12,640.67 - ₹37,962.32 a month
- Full-time
- Customer service
- Supervising experience
- Front desk
- Paid time off
- Cell phone reimbursement
Quick apply
3h
OFFICE ASSISTANTS
Carvalho Business Solutions —Madgaon, Goa
- Email
- 12th Pass
Assistant Front Office Manager
Marriott International, Inc —Goa, Goa
- Full-time
- Hospitality
- No experience needed
- 12th Pass
Assistant Front Office Manager
Grand Hyatt Goa —Bambolim, Goa
- Full-time
- Communication skills
- Hotel experience
Front Desk Executive
Goa Travel Tales —Goa, Goa
- ₹12,000 - ₹20,000 a month
- Full-time
- Microsoft Excel
- English
- 12th Pass
Quick apply
Front Office Assistant
Golden Tulip Vagator Goa —Goa, Goa
- ₹16,000 - ₹18,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Health insurance
- Paid time off
Quick apply
Admin Executive
Xpanse Coffee —Panaji, Goa
- ₹13,000 - ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Front Office Associate
DNA GOA —Panaji, Goa
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Quick apply
Front Office Associate
Foxoso Hospitality Pvt Ltd —Goa, Goa
- ₹15,000 - ₹20,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Master's degree
- Food provided
Quick apply
Front Office Receptionist
L M Reborn —Panaji, Goa
- ₹12,000 - ₹25,000 a month
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Front Office Associate
Panjim Gymkhana —Panaji, Goa
- ₹15,000 - ₹20,000 a month
- Weekend availability
- Hospitality
- Front desk
- Computer skills
- Food provided
Quick apply
Receptionist
Primo Bom Terra Verde —Goa, Goa
- ₹12,000 - ₹15,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
- Flexible schedule
- Food provided
Quick apply
Receptionist
CHODANKARS —Panaji, Goa
- ₹12,000 - ₹20,000 a month
- Full-time
- Customer service
- Administrative experience
- Bachelor's degree
Quick apply
Director of Operations
Marriott International, Inc —South Goa District, Goa
- Full-time
- Bachelor's degree
- Business Administration
Front Desk Executive Cum Receptionist
CMM Tradelink Group —Panaji, Goa
- Full-time
Front Office Associate
Bambolim Beach Resort —Bambolim, Goa
- ₹13,000 - ₹14,500 a month
- Full-time
- Hospitality
- Customer service
- Front desk
- Paid time off
- Food provided
Quick apply
3d
Purchase Executive
Le Seasons Resort —Goa, Goa
- ₹10,843.83 - ₹20,299.63 a month
- Full-time
- Bachelor's degree
- In-person
- Negotiation
Quick apply
3d
Receptionist
Studio32 —Panaji, Goa
- ₹14,000 - ₹18,000 a month
- Full-time
- 12th Pass
- Bachelor's degree
- Front desk
Quick apply
7d
Front Office Assistant
Le Seasons Resort —Goa, Goa
- ₹8,404.45 - ₹15,089.07 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
Quick apply

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Front Office Manager

Marriott International, Inc -
Goa, Goa

Apply Now

Job details

Full-time
11 days ago

Qualifications

Guest relations
12th Pass
Front desk
Guest services
Communication skills

Full job description

Additional Information
Job Number26079133
Job CategoryRooms & Guest Services Operations
LocationVagator Beach, Bardez, Goa, Goa, India, 403509
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Leading Guest Services Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and builds mutual trust, respect, and cooperation among team members.

Serves as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Ensures recognition of employees is taking place across areas of responsibility.

Communicates performance expectations in accordance with job descriptions for each position and monitors progress.

Celebrates successes and publicly recognizes the contributions of team members.

Maintaining Guest Services and Front Desk Goals

Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.

Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.

Understands the impact of Front Office operations on the Rooms area and overall property financial goals.

Manages department controllable expenses to achieve or exceed budgeted goals.

Managing Projects and Policies

Ensures compliance with all Front Office policies, standards and procedures.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.

Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.

Strives to improve service performance.

Empowers employees to provide excellent customer service.

Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.

Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

Responds to and handles guest problems and complaints.

Observes service behaviors of employees and provides feedback to individuals and/or managers.

Managing and Conducting Human Resource Activities

Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

Establishes challenging, realistic and obtainable goals to guide operation and performance.

Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

Ensures employees are treated fairly and equitably.

Manages employee progressive discipline procedures for Front Office Staff.

Administers the performance appraisal process for direct report managers.

Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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front office executive jobs in madgaon, goa

Front Office Manager

Front Office Manager

OFFICE ASSISTANTS

Assistant Front Office Manager

Assistant Front Office Manager

Front Desk Executive

Front Office Assistant

Admin Executive

Front Office Associate

Front Office Associate

Front Office Receptionist

Front Office Associate

Receptionist

Receptionist

Director of Operations

Front Desk Executive Cum Receptionist

Front Office Associate

Purchase Executive

Receptionist

Front Office Assistant

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