Bengaluru Karnataka Developer escalation engineer Jobs – 149 Open Jobs Today

IT Support Engineer
Aaviza Electronics Pvt. Ltd. —Ramamurthy Nagar, Bengaluru, Karnataka
- Up to ₹4,00,000 a year
- Full-time
- Oracle
- Software troubleshooting
- Microsoft Office
Quick apply
1h
Senior Associate | Media | Bengaluru | Engineering as a Service/ Operate
Deloitte —Bengaluru, Karnataka
- Full-time
- English
- Research
- SQL
1d
Advanced Engineer, Site Reliability Engineering
Harman International —Bengaluru, Karnataka
- Azure
- Computer Science
- DevOps
Atlassian Administrator (Jira, Confluence, Bitbucket)
Vitage Systems Pvt Ltd —Bengaluru, Karnataka
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Software troubleshooting
- DevOps
- Databases
- Health insurance
Quick apply
Manager, SW Engineering
Palo Alto Networks —Bengaluru, Karnataka
- Full-time
- Master's degree
- AWS
- Bachelor's degree
Lead Engineer-Oracle ETL Developer
NeST Digital —Bengaluru, Karnataka
- Full-time
- Oracle
- PMP
- Project management
Dynamics CRM Technical Developer
HCLTech —Bengaluru, Karnataka
- SQL
- APIs
Technical Project Manager (Cloud Transformation) - Offshore (L5/10yrs)
Ness Digital Engineering —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- DevOps
- Project management
9d
Principal Infra Developer
Cognizant —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- AWS
- Analysis skills
Senior -Symantec Platform Specialist
CGI —Bengaluru, Karnataka
- Full-time
- Azure
- Computer Science
- DevOps
Quick apply
7d
Sr. Infra Developer
Cognizant —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- AWS
- Mentoring
9d
Principal Performance QA Engineer
Sapiens —Bengaluru, Karnataka
- Email
- Oracle
- Computer Science
- B.Sc
Application Support Engineer
Accenture —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
Technical Account Manager, India
Cartesia —Bengaluru, Karnataka
- ₹45,00,000 - ₹65,00,000 a year
- Full-time
- Project management
- APIs
- AI
- Health insurance
- Paid time off
Senior Solutions Engineer
Couchbase, Inc. —Bengaluru, Karnataka
- Remote
- Azure
- Java
- Databases
- Health insurance
- Paid time off
Quick apply
ITOM Observability Senior Engineer
Elanco —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
7d
Senior QA Engineer
Valtech Group —Bengaluru, Karnataka
- Full-time
- Oracle
- Computer Science
- Java
Senior Technical Lead - SQL Server
HCLTech —Bengaluru, Karnataka
- Azure
- SQL
- Project management
Security Engineer
CodeRabbit —Bengaluru, Karnataka
- Full-time
- Azure
- Master's degree
- AWS
Senior Technical Project Manager
CSC (Corporation Service Company) —Bengaluru, Karnataka
- Full-time
- Computer Science
- PMP
- Master's degree

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IT Support Engineer

Aaviza Electronics Pvt. Ltd.
Ramamurthy Nagar, Bengaluru, Karnataka

Quick apply

Job details

Full-time
Up to ₹4,00,000 a year
1 hour ago

Benefits

Provident Fund

Qualifications

Oracle
Software troubleshooting
LAN
Microsoft Office
Master's degree
MCA
Bachelor's degree
B.E.
Communication skills
Python
Active Directory
VPN

Full job description

JOB DESCRIPTION

Role and Responsibilities CORE RESPONSIBILITIES :-

· Work on preparing company Dashboards using Python/ other language to connect with Oracle DB

· Host dashboards internally in server and maintain them

· Work on oracle ERP maintenance and support

· Provide first-level technical support (L1/L2) for hardware, software, and network issues.

· Respond to helpdesk tickets, emails, and calls within defined SLAs.

· Troubleshoot desktop/laptop, printers, scanners, and peripherals.

· Install, configure, and update operating systems, applications, and patches.

· Manage user accounts, password resets, and access permissions (e.g., Active Directory).

Network & Systems Support

· Monitor LAN/WAN, Wi-Fi connectivity, VPN access.

· Coordinate with vendors/ISPs for network outages.

· Basic troubleshooting of routers, switches, firewalls.

· Ensure endpoint devices comply with security policies.

Security & Compliance

· Install and maintain antivirus/endpoint protection.

· Support backup and recovery procedures.

· Report and escalate security incidents or vulnerabilities.

· Ensure compliance with IT policies and audits.

Asset & Infrastructure Management

· Maintain IT asset inventory (hardware/software licenses).

· Handle procurement coordination and device lifecycle (issue, return, disposal).

· Support meeting rooms, AV systems, and conferencing tools.

Documentation & Reporting

· Document troubleshooting steps, FAQs, and knowledge base articles.

· Maintain system configuration records.

· Generate periodic support reports (tickets, uptime, incidents).

User Support & Training

· Provide basic training to employees on tools and best practices.

· Assist new joiner onboarding (device setup, access provisioning).

· Communicate clearly with non-technical users.

Escalation & Continuous Improvement

· Escalate complex issues to L3 / infrastructure teams.

· Identify recurring problems and suggest improvements.

· Participate in IT projects (upgrades, migrations, rollouts).

ERP Maintenance)

Provide first-line support for ERP users (login issues, transaction errors, access problems).
Monitor ERP system availability and performance (slow response, job failures).
Coordinate with ERP vendor / internal developers for bug fixes and enhancements.
Manage user roles, permissions, and access controls as per approval matrix.
Support master data maintenance (items, vendors, customers — as per process).
Ensure regular database backups and verify restore readiness.
Monitor and restart scheduled jobs, batch processes, and integrations.
Assist departments (finance, stores, production, sales) in resolving ERP operational issues.
Support patches, upgrades, and change deployments with proper testing.
Maintain documentation of ERP configurations, workflows, and SOPs.
Help generate reports or troubleshoot data discrepancies.
Ensure data integrity and audit compliance.

Qualifications and Education Requirements

· B.E/ B. Tech in CSE/ IT, MCA/ BCA

Preferred Skills

Excellent knowledge of MS Office;
Outstanding team player skills and organizational skills
Excellent communication skills
Excellent problem-solving ability

Location: Ramamurthy Nagar, Bangalore

Pay: Up to ₹400,000.00 per year

Benefits:

Provident Fund

Ability to commute/relocate:

Ramamurthy Nagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

Quick apply

Refine Your Search

developer escalation engineer jobs in bengaluru karnataka

IT Support Engineer

Senior Associate | Media | Bengaluru | Engineering as a Service/ Operate

Advanced Engineer, Site Reliability Engineering

Atlassian Administrator (Jira, Confluence, Bitbucket)

Manager, SW Engineering

Lead Engineer-Oracle ETL Developer

Dynamics CRM Technical Developer

Technical Project Manager (Cloud Transformation) - Offshore (L5/10yrs)

Principal Infra Developer

Senior -Symantec Platform Specialist

Sr. Infra Developer

Principal Performance QA Engineer

Application Support Engineer

Technical Account Manager, India

Senior Solutions Engineer

ITOM Observability Senior Engineer

Senior QA Engineer

Senior Technical Lead - SQL Server

Security Engineer

Senior Technical Project Manager

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