Basaveshwaranagar Bengaluru Karnataka Customer support coordinator Jobs – 215 Open Jobs Today

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Talent Co-ordination Lead

TE Connectivity -
Bengaluru, Karnataka

Apply Now

Job details

4 days ago

Qualifications

Microsoft Powerpoint
Microsoft Excel
Microsoft Outlook
Talent acquisition
English
Microsoft Office
Analysis skills
Bachelor's degree
Zendesk
Mentoring
Recruiting
Organisational skills
Business Administration
Human Resources
Leadership
Communication skills

Full job description

The Talent Attraction team at TE Connectivity ensures the end-to-end process of hiring the best talent across our global businesses. As the Supervisor, Talent Attraction Coordination, you will lead the Talent Attraction Coordination team supporting India and APAC, ensuring operational excellence throughout the recruitment lifecycle. You will partner closely with Talent Attraction Partners, Hiring Managers, HR Services, and external vendors to deliver a seamless recruitment and onboarding experience while driving process standardization, service quality, and continuous improvement. This role is based in Bangalore, India, and is responsible for leading Talent Attraction Coordination operations across India and the APAC region.

Job Responsibilities:

Lead, coach, and develop a team of Talent Attraction Coordinators supporting recruitment activities across India and APAC, ensuring high-quality service delivery and operational excellence.
Conduct regular performance reviews, coaching sessions, and development planning to build a high-performing Talent Attraction Coordination team while fostering employee engagement and career growth.
Oversee end-to-end recruitment coordination activities, including interview scheduling, management of Applicant Tracking Systems (ATS) such as SuccessFactors and/or SmartRecruiters, utilization of ticketing platforms such as Zendesk for case management and service delivery, offer letter administration, documentation, and pre-onboarding activities while ensuring compliance with defined SLAs.
Act as the primary escalation point for complex recruitment coordination issues, proactively resolving scheduling conflicts, stakeholder concerns, and operational challenges.
Partner closely with Talent Attraction Partners, Hiring Managers, HR Business Partners, HR Services, and external vendors across India and the APAC region to ensure an outstanding candidate and hiring manager experience.
Monitor team workload, capacity planning, productivity, and service quality across India and the APAC region to ensure efficient allocation of resources and timely delivery.
Drive continuous improvement initiatives by identifying process gaps, implementing automation opportunities, standardizing best practices, and enhancing operational efficiency.
Ensure data accuracy, compliance, and governance within the Applicant Tracking Systems (ATS), preferably SuccessFactors and/or SmartRecruiters, while maintaining recruitment metrics, dashboards, and operational reporting to support business decision-making.
Prepare, analyze, and present recruitment operations reports, dashboards, SLA performance, scheduling turnaround time, candidate experience metrics, offer processing timelines, and regional insights to Global Talent Acquisition leadership, identifying trends and providing actionable recommendations to improve operational efficiency and service excellence.
Support regional and global Talent Attraction projects, process transformations, system implementations, and organizational initiatives.
Foster a collaborative, inclusive, and high-performing team culture while promoting TE Connectivity's values and leadership expectations.

Desired Candidate Profile:

Bachelor's degree in Human Resources, Business Administration, or a related field.
6–8 years of experience in Talent Acquisition Operations, Recruitment Coordination, HR Operations, or Shared Services, including prior experience leading or mentoring teams.
Experience supporting recruitment operations across the APAC region, with a strong understanding of regional recruitment practices, employment considerations, and stakeholder management.
Strong people leadership skills with demonstrated experience coaching, developing, and motivating high-performing teams.
Excellent stakeholder management skills with the ability to effectively partner with senior Hiring Managers, Talent Attraction Partners, HR leaders, and external vendors.
Proven experience managing high-volume recruitment coordination within a global or multinational organization.
Strong understanding of recruitment operations, interview scheduling, offer management, pre-onboarding, Applicant Tracking Systems (ATS) such as SuccessFactors and/or SmartRecruiters, and ticketing platforms (e.g., Zendesk) used to manage recruitment operations and service delivery.
Experience managing service delivery metrics, SLAs, operational dashboards, and continuous improvement initiatives in a shared services or Talent Acquisition environment.
Experience preparing executive-level reports, dashboards, and presentations, with the ability to translate recruitment metrics into meaningful business insights for senior leadership.
Strong analytical and problem-solving skills with the ability to make data-driven decisions.
Excellent organizational skills with the ability to prioritize multiple competing demands in a fast-paced environment.
Strong communication and interpersonal skills with fluency in English.
Advanced proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Outlook, and Microsoft Teams.
Experience working across multiple countries and cultures within a matrix organization is highly desirable.
Demonstrates TE Connectivity's core values: Teamwork, Accountability, Innovation, Inclusion, and Integrity.

Competencies

SET : Strategy, Execution, Talent (for managers)

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!

Competitive Salary Package
Performance-Based Bonus Plans
Health and Wellness Incentives
Employee Stock Purchase Program
Community Outreach Programs / Charity Events
Employee Resource Group

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

Job Locations:

Doraisanipalya, J.P Nagar, 4th Phase, Bannerghatta Road
Bangalore, Karnātaka 560076
India

Posting City: Bangalore

Job Country: India

Travel Required: Less than 10%

Requisition ID: 156221

Workplace Type: Hybrid

External Careers Page: Human Resources

Apply Now

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