Anna Nagar Chennai Tamil Nadu Shift leader Jobs – 235 Open Jobs Today

Lead Administrator (Tools & Automation)
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Weekend availability
- Agile
- Communication skills
SME - Critical Incident Management
HCLTech —Sholinganallur, Chennai, Tamil Nadu
- Weekend availability
- Agile
- Communication skills
Team Leader
Bank of America —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- SharePoint
Multi carrier - Landside Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- English
- Bachelor's degree
- Communication skills
5h
Data Analysis Analyst
Citi —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
14h
Regional Sales Manager - Orthopedics
Sishya Meditech Pvt Ltd —Chennai, Tamil Nadu
- ₹16,088.54 - ₹58,605.60 a month
- Full-time
- CRM software
- Anatomy knowledge
- Management
- Paid time off
- Cell phone reimbursement
Quick apply
9d
Group Leader – Finance & Accounting
AccessHealthcare —Chennai, Tamil Nadu
- Online application
- Microsoft Office
- Finance
- Master's degree
Senior Financial Analyst
Boeing —Chennai, Tamil Nadu
- Oracle
- SQL
- Analysis skills
Manager Sales
Spectra Technovision (India) Pvt. Ltd. —Chennai, Tamil Nadu
- ₹50,000 - ₹70,000 a month
- Full-time
- Presentation skills
- Bachelor's degree
- Communication skills
Call Centre Team Leader
Good insurance brokers pvt ltd —Chennai, Tamil Nadu
- ₹3,60,000 - ₹4,50,000 a year
- Full-time
- English
- Master's degree
- Bachelor's degree
- Health insurance
Quick apply
4d
Operations Manager, Last Mile, IN GSF (Amazon Now, Fresh, SSD)
ASSPL - Tamil Nadu —Chennai, Tamil Nadu
- Weekend availability
- Bachelor's degree
- Flexible schedule
Manager of Real Time Adherence
TransUnion —Chennai, Tamil Nadu
- Full-time
- Remote
- Salesforce
- Master's degree
- SQL
- Paid time off
12d
Store Manager - Full Time
SREE GUPTA BHAVAN PVT LTD —Chennai, Tamil Nadu
- ₹25,000 - ₹30,000 a month
- Weekend availability
- Customer service
- Bachelor's degree
- Team management
- Food provided
Quick apply
8d
Trainee Detailing Engineer
Proultima Engineering Solutions Pvt Ltd —Chennai, Tamil Nadu
- ₹22,000 - ₹23,000 a month
- Full-time
- Bachelor's degree
- In-person
- Diploma
- Health insurance
- Paid time off
Quick apply
14d
Documentation Specialist
Maersk —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Business Administration
Specialist - Customer Success (EX - Enterprise) North America
Freshworks —Chennai, Tamil Nadu
- ₹0 a year
- Full-time
- Computer Science
- Bachelor's degree
- Communication skills
Quick apply
Manager - Quality (HOCO)
TAG CORPORATION —Chennai, Tamil Nadu
- Management
- ERP systems
- Bachelor's degree
Quick apply
Sub Capability Head-H(DPO)
HCLTech —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Microsoft Excel
- Management
11d
SaaS Sales Specialist (North American Market)
Bumsa Talent Solutions Private Limited —Guindy, Chennai, Tamil Nadu
- ₹8,00,000 - ₹12,00,000 a year
- Full-time
- Sales
- Marketing
- Salesforce
- Paid time off
- Paid sick time
Quick apply
5d
Front Office Executive
NOVOTEL —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply

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Lead Administrator (Tools & Automation)

HCLTech -
Sholinganallur, Chennai, Tamil Nadu

Apply Now

Job details

Fresher | Contractual / Temporary

Qualifications

Authentication
Incident management
Enterprise Software
ServiceNow
Agile
Communication skills

Full job description

Sholinganallur, Tamil Nadu
Job Summary

Classification: InternalJob Description: Major Incident Manager (Contractor)Role Title: Major Incident ManagerContract Type: Fixed-term contract (6 months)Role Overview: The Major Incident Manager will be responsible for managing and resolving complex major incidentsaffecting critical business systems, applications, and services. The role requires a proactive andcollaborative individual with a strong technical background, excellent communication skills, and theability to manage stakeholders effectively. The candidate should be capable of quickly integratinginto the team with minimal onboarding and delivering results through on-the-job training. The rolealso involves contributing to Continuous Service Improvement (CSI) initiatives, managing CSI projectsin an Agile way, and working in 24/7 rotational shifts, including weekends.Key Responsibilities: • Lead the resolution of major incidents, ensuring minimal business disruption and timelyservice restoration.• Coordinate with Service Leaders, Subject Matter Experts (SMEs), and technical teams toaddress and resolve incidents effectively.• Provide clear, accurate, and timely communication to senior leaders, stakeholders, and endusers during incident resolution.• Actively seek work, drive follow-ups, and take ownership of issues to ensure resolution.• Collaborate with other IT functions to identify opportunities for process improvement andcontribute to successful implementation.• Engage in Continuous Service Improvement (CSI) objectives to enhance processes andservice quality.• Manage CSI projects using Agile methodologies to drive service improvements andinnovation.• Operate in 24/7 rotational shifts, including weekends, as required by business needs.Required Experience and Skills: • Minimum 15 years of experience in Major Incident Management.• Strong technical background with broad expertise in enterprise systems and coreinfrastructure technologies (e.g., server, network, authentication, database).• Prior experience working with ServiceNow (minimum 2 years).• Excellent written and verbal communication skills.• Proven ability to manage stakeholders across all levels of the organization.• Highly collaborative and proactive, with the ability to work independently and takeownership of tasks. Classification: Internal• Comfortable working in complex global relationships with IT functions, vendors, businessunits, and external partners.• Experience in managing CSI projects using Agile methodologies.Additional Requirements: • Ability to “plug and play” with minimal formal onboarding, performing effectively withmostly on-the-job training.• Experience in technical troubleshooting and using computer monitoring systems (e.g.,NextThink or similar).

Key Responsibilities
1. To champion ITIL, security, and data privacy to offer high-quality, well-documented solutions, minimizing risks and maximizing customer satisfaction.
2. To provide support for complex incidents, escalated by analysts, perform root cause analysis, and implement solutions to resolve technical & security issues.
3. To work on value adding activities such as maintainenace of a comprehensive Knowledge base , act as a mentor to junior analysts,and deliver training programs for freshers, equipping them with essential skills to become productive .
4. To contribute to a positive customer experience and high CSAT scores by providing fast, accurate, and secure resolutions, fostering customer trust and satisfaction.
5. To proactively identify and address potential security vulnerabilities to protect customer data and prevent security incidents.

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Refine Your Search

shift leader jobs in anna nagar chennai tamil nadu

Lead Administrator (Tools & Automation)

SME - Critical Incident Management

Team Leader

Multi carrier - Landside Specialist

Data Analysis Analyst

Regional Sales Manager - Orthopedics

Group Leader – Finance & Accounting

Senior Financial Analyst

Manager Sales

Call Centre Team Leader

Operations Manager, Last Mile, IN GSF (Amazon Now, Fresh, SSD)

Manager of Real Time Adherence

Store Manager - Full Time

Trainee Detailing Engineer

Documentation Specialist

Specialist - Customer Success (EX - Enterprise) North America

Manager - Quality (HOCO)

Sub Capability Head-H(DPO)

SaaS Sales Specialist (North American Market)

Front Office Executive

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