Vadodara Gujarat Customer service manager Jobs – 91 Open Jobs Today

Assistant Manager / Deputy Manager – Industrial Business Development
Franklin Electric —Vadodara, Gujarat
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
1h
Manager - Retail Store Operations
Vodafone Idea —Vadodara, Gujarat
- Management
- Bachelor's degree
- Communication skills
Sales Manager
Aashkya solutions securities & servicces pvt ltd —Vadodara H.O, Vadodara, Gujarat
- ₹15,207.43 - ₹40,000.00 a month
- Full-time
- Sales
- Microsoft Office
- Bachelor's degree
Quick apply
Business Development Manager – Engineering Services
Cognition IES Pvt Ltd —Vadodara, Gujarat
- ₹10,00,000 - ₹12,00,000 a year
- Full-time
- Sales
- Engineering
- Business development
- Cell phone reimbursement
- Flexible schedule
Quick apply
Sales Executive or Business Development Executive
Hampton by Hilton, Vadodara —Vadodara, Gujarat
- ₹13,968.73 - ₹20,000.00 a month
- Full-time
- Hospitality
- Sales
- Microsoft Office
Quick apply
Relationship Manager
Loanwoan.com —Vadodara, Gujarat
- English
- Finance
- Master's degree
Deputy Manager - Sales
Ingersoll Rand —Vadodara, Gujarat
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Business Development Manager – Technical Sales
Mongoose Minds Private Limited —Vadodara, Gujarat
- ₹6,00,000 - ₹9,00,000 a year
- Full-time
- Sales
- Microsoft Office
- Master's degree
Quick apply
Post Settlement Operations Associate II
ARCHER Transnational Systems Pvt. Ltd. —Vadodara, Gujarat
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick apply
Sales Manager
Aastral Global —Vadodara, Gujarat
- ₹4,00,000 - ₹6,00,000 a year
- Full-time
- Sales
- Business development
- In-person
Quick apply
Manager Sales
Adira Softtech —Vadodara, Gujarat
- ₹30,000 - ₹50,000 a month
- Full-time
- Sales
- Business development
- In-person
- Food provided
Quick apply
Sales Manager - Railway
Sunshine Workforce Solutions —Vadodara, Gujarat
- Full-time
- Sales
- Data analysis skills
- English
Quick apply
Financial Planning Manager - Direct Sales
HDFC Life —Vadodara, Gujarat
- ₹4,00,000 a year
- Sales
- Communication skills
8d
Territory manager - Sales
Mahindra & Mahindra Ltd —Vadodara, Gujarat
- Business development
- Bachelor's degree
- Diploma
Relationship Manager
Vashi Integrated —Vadodara, Gujarat
- Sales
- Microsoft Office
- Master's degree
Quick apply
Accounting Associate,- R2R
Sunshine Workforce Solutions —Vadodara, Gujarat
- ₹6,00,000 - ₹10,00,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Team Lead Management
Be5X —Vadodara, Gujarat
- ₹25,000 - ₹50,000 a month
- Part-time
- Team management
- Communication skills
Relationship Manager-Emerging Corporate-Sales-Baroda-Pancham Highstreet-JM
TATA Capital —Vadodara, Gujarat
- Full-time
- Master's degree
- Bachelor's degree
Executive - Accounts
Nikkiso Cryogenic Industries —Vadodara, Gujarat
- Full-time
- Microsoft Excel
- ERP systems
- Master's degree
Manager - Business Acquisition
Rishabh Software —Vadodara, Gujarat
- Full-time
- CRM software
- Sales
- Master's degree

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Assistant Manager / Deputy Manager – Industrial Business Development

Franklin Electric -
Vadodara, Gujarat

Quick apply

Job details

Full-time
1 hour ago

Qualifications

Market analysis
Sales
Microsoft Office
Business development
Bachelor's degree
Forecasting
B.E.
Industrial equipment
Communication skills

Full job description

Description

To independently drive business growth by identifying and developing new business opportunities, managing strategic customer relationships, and achieving sales and collection targets for the Building & Construction and Mining segments. The role is responsible for expanding market presence through project sales, government tenders, and strategic engagement with consultants, EPC contractors, OEMs, and key industrial customers while ensuring seamless order execution and customer satisfaction.

Key Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

Product Portfolio

The incumbent will be responsible for promoting and developing business for the following products:

Higher HP Submersible Borehole Pumps
Higher HP End Suction Pumps
Hydropneumatic Systems
Horizontal Multistage Pumps
Vertical Multistage Pumps
Pressure Booster Systems
Vertical Turbine Pumps
Drainage & Dewatering Pumps

Develop new business opportunities within the Building & Construction, Mining, Infrastructure, Industrial, Water Supply, Commercial Buildings, Municipal, and Government sectors.
Identify and engage consultants, architects, MEP consultants, EPC contractors, builders, OEMs, industries, mining companies, government departments, municipalities, water authorities, and project owners.
Generate new enquiries and expand the customer base within the assigned territory.

Promote the company's industrial pumping solutions for large infrastructure, commercial, industrial, mining, and water management projects.
Secure product approvals and specifications with consultants and project stakeholders.
Drive project business from enquiry generation through order closure and execution.

Achieve monthly, quarterly, and annual targets for: Sales Revenue, Order Booking, Collections, Profitability, Market Share
Develop and execute territory-wise business development plans.

Conduct 10–12 days of customer and market visits per month.
Build long-term relationships with consultants, EPC contractors, project owners, government authorities, OEMs, distributors, and key industrial customers.
Ensure high levels of customer satisfaction and repeat business.

Independently manage Government e-Marketplace (GeM) activities, including: Product listing Bid participation, Tender preparation, Compliance documentation, Bid submission, Reverse auction participation, Order processing , Order tracking
Manage public sector and institutional tenders from enquiry through award.

Prepare techno-commercial quotations and proposals.
Coordinate with Engineering, Pricing, and Manufacturing teams for technical and commercial approvals.
Conduct commercial negotiations and finalize orders while ensuring profitability.

Coordinate with Production, Supply Chain, Customer Service, Finance, and Logistics to ensure timely order execution.
Monitor project progress until successful delivery and customer acceptance.
Resolve commercial and execution-related issues promptly.

Monitor competitor products, pricing, market trends, customer requirements, and new infrastructure developments.
Identify upcoming projects through consultants, builders, EPC contractors, government agencies, and market intelligence sources.
Recommend strategies for increasing market penetration.
Prepare weekly and monthly MIS covering: Enquiry Pipeline, Quotation Status, Order Booking, Sales Achievement, Collections, Customer Visits, Tender Status, GeM Business, Sales Forecast, Competitor Analysis, Project Pipeline

Skills, Knowledge and Expertise

Skills and Abilities.

Strong business development and project sales skills.
Good technical knowledge of industrial pumping systems and their applications.
Experience in techno-commercial negotiations, tendering, and GeM portal management.
Ability to build and maintain relationships with customers, consultants, EPC contractors, and OEMs.
Strong negotiation, communication, presentation, and interpersonal skills.
Proficient in market analysis, sales forecasting, and pipeline management.
Effective planning, problem-solving, and decision-making abilities.
Proficient in Microsoft Office and CRM/ERP systems.
Self-motivated, result-oriented, and capable of working independently.
Willing to travel extensively within the assigned territory.

Education and Experience

Bachelor's Degree in Mechanical, Electrical, or related Engineering (B.E./B.Tech)
7–10 years of relevant experience in Industrial Business Development and Sales.
Experience in the Pumps, Motors, Water Management, Building & Construction, Mining, Industrial Equipment, or related industries is preferred.

About Franklin Electric

Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America’s pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications.

More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in “America's Most Responsible Companies”, “Most Trusted Companies” by Newsweek, “America’s Climate Leaders” and “Indiana’s Best Places to Work” attest, we're dedicated to upholding the highest standards of corporate responsibility.

At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on,

Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.

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Refine Your Search

customer service manager jobs in vadodara gujarat

Assistant Manager / Deputy Manager – Industrial Business Development

Manager - Retail Store Operations

Sales Manager

Business Development Manager – Engineering Services

Sales Executive or Business Development Executive

Relationship Manager

Deputy Manager - Sales

Business Development Manager – Technical Sales

Post Settlement Operations Associate II

Sales Manager

Manager Sales

Sales Manager - Railway

Financial Planning Manager - Direct Sales

Territory manager - Sales

Relationship Manager

Accounting Associate,- R2R

Team Lead Management

Relationship Manager-Emerging Corporate-Sales-Baroda-Pancham Highstreet-JM

Executive - Accounts

Manager - Business Acquisition

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Key Responsibilities

Skills, Knowledge and Expertise

About Franklin Electric

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