Mayur Vihar Delhi Delhi Retail store manager Jobs – 156 Open Jobs Today

Retail Head
lyallpur emporium —Noida, Uttar Pradesh
- ₹40,000 - ₹50,000 a month
- Full-time
- Microsoft Excel
- Inventory management
- Master's degree
Quick apply
9d
Duty Manager
PVR INOX LTD —Delhi, Delhi
- ₹4,00,000 - ₹4,80,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Health insurance
- Cell phone reimbursement
Quick apply
12d
Duty Manager / Duty Officer
MovieMax —Noida, Uttar Pradesh
- From ₹25,000 a month
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
- Flexible schedule
Quick apply
20h
Relationship Manager
QueueBuster —Noida, Uttar Pradesh
- ₹30,000 - ₹45,000 a month
- Full-time
- Hybrid work
- Marketing
- Bachelor's degree
- Driving
Quick apply
Store Manager
VETIC —Delhi, Delhi
- ₹20,033.82 - ₹50,617.82 a month
- Full-time
- Sales
- Customer service
- Team management
Quick apply
Boutique Manager (Luxury Fitness & Wellness)
Career Strategy Solutions —Defence Colony, Delhi, Delhi
- ₹70,000 - ₹80,000 a month
- Weekend availability
- Marketing
- Bachelor's degree
- Team management
Quick apply
Wholesale Showroom Sales Manager
We Dot Group —Karol Bagh, Delhi, Delhi
- ₹40,000 - ₹60,000 a month
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
Retail Store Manager
Acme Services Private Limited —Delhi, Delhi
- ₹25,655.78 - ₹50,973.08 a month
- Full-time
- Sales
- Customer service
- Cashiering
Quick apply
10d
Spa Manager
NBC Elite Solutions LLP —Hauz Khas, Delhi, Delhi
- ₹30,000 - ₹45,000 a month
- Full-time
- Hospitality
- Customer service
- English
- Paid time off
- Flexible schedule
Quick apply
Project Coordinator
Calyx Interio —Okhla, Delhi, Delhi
- ₹25,000 - ₹50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Store Manager
Make Your Own Perfume (MYOP) LLP —Tagore Garden, Delhi, Delhi
- ₹15,000 - ₹20,000 a month
- Communication skills
- Retail sales
- Time management
- Health insurance
Quick apply
Cafe incharge
Royal Sports & Fitness Pvt Ltd —New Delhi District, Delhi
- ₹22,000 - ₹32,000 a month
- Full-time
- Sales
- Customer service
- In-person
- Health insurance
- Flexible schedule
Quick apply
Cluster Manager /Area Manager
HIDESIGN —Delhi, Delhi
- Part-time
- Sales
- Customer service
- Team management
Quick apply
Supervisor
Padam Interior —Noida, Uttar Pradesh
- ₹30,000 - ₹40,000 an hour
- Full-time
- Civil engineering
- Engineering
- In-person
Quick apply
2d
Showroom Manager
STJ Groups —Delhi, Delhi
- ₹45,000 - ₹65,000 a month
- Full-time
- Microsoft Excel
- Inventory management
- Bachelor's degree
Quick apply
Salon Manager
Notion Online Solutions Pvt. Ltd/ yesMadam —Noida, Uttar Pradesh
- ₹50,000 - ₹80,000 a month
- Full-time
- Sales
- Customer service
- Team management
Quick apply
14d
Senior Manager - Retail Partnership
CRY - Child Rights & You —Delhi, Delhi
- ₹3,83,622.69 - ₹13,96,022.82 a year
- Full-time
- Master's degree
- Business development
- Bachelor's degree
Quick apply
8d
Store Executive
Grip International Pvt Ltd —Ghaziabad, Uttar Pradesh
- ₹15,000 - ₹35,000 a month
- Part-time
- Customer service
- 12th Pass
- Cashiering
Quick apply
6d
Regional Sales Manager (North)
LUXOR WRITING INSTRUMENTS PRIVATE LIMITED —Noida, Uttar Pradesh
- ₹20,00,000 - ₹25,00,000 a year
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Quick apply
Shop Manager
Keshav creations —Delhi, Delhi
- ₹8,000 - ₹15,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
- Cell phone reimbursement
Quick apply
7d

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Retail Head

lyallpur emporium
Noida, Uttar Pradesh

Quick apply

Job details

Full-time
₹40,000 - ₹50,000 a month
9 days ago

Qualifications

Microsoft Excel
Retail
Inventory management
Master's degree
Analysis skills
Bachelor's degree
Conversion optimisation
Business Administration
MBA
Communication skills
Negotiation

Full job description

JOB DESCRIPTION – RETAIL HEAD

Company: Lyallpur Emporium Pvt. Ltd.
Department: Retail
Designation: Retail Head
Reporting To: Managing Director / Director
Location: Head Office & Retail Stores
Industry: School Uniform Manufacturing & Retail

1. Job Purpose

The Retail Head will be responsible for managing and driving the overall retail business of the company, including all school uniform stores. The role will focus on sales growth, store operations, inventory management, customer experience, team performance, profitability, and achievement of retail targets.

The Retail Head will ensure that all stores operate efficiently and consistently while delivering excellent service to schools, parents, students, and other customers.

2. Key ResponsibilitiesA. Retail Sales & Business Growth

Develop and execute strategies to achieve monthly, quarterly, and annual retail sales targets.
Monitor store-wise sales and identify opportunities for business growth.
Drive sales during peak school uniform seasons and admission periods.
Analyse sales trends, school-wise demand, article-wise sales, and customer buying patterns.
Improve conversion rates, average bill value, and repeat customer sales.
Develop plans for underperforming stores and ensure timely corrective action.

B. Store Operations

Manage the overall operations of all retail stores.
Ensure stores follow company SOPs, policies, processes, and reporting formats.
Monitor store opening and closing, staff attendance, grooming, discipline, and customer service.
Ensure proper display, merchandising, cleanliness, and availability of products.
Conduct regular store visits and operational audits.
Ensure timely resolution of store-level operational issues.

C. Inventory & Stock Management

Monitor store-wise stock availability and ensure adequate stock of fast-moving articles.
Coordinate with Production, Warehouse, Inventory, and Purchase teams for stock requirements.
Monitor stock transfers, replenishment, shortages, excess stock, and slow-moving inventory.
Ensure proper inward, outward, stock transfer, and return processes.
Minimise stock-outs, excess inventory, damages, and stock discrepancies.
Ensure regular physical stock verification and reconciliation.

D. Team Management

Lead and manage Store Managers, Assistant Store Managers, Team Leaders, and retail staff.
Set clear targets and KRAs for the retail team.
Monitor individual and store-wise performance.
Conduct regular performance reviews and provide feedback.
Identify training requirements and arrange training for sales and customer-service teams.
Ensure proper manpower planning as per store requirements.
Maintain discipline and accountability across all retail locations.

E. Customer Experience

Ensure excellent customer service across all stores.
Monitor and resolve customer complaints and escalations.
Establish service standards for staff interaction with parents, students, and school representatives.
Track customer feedback and implement corrective measures.
Ensure proper handling of exchanges, returns, alterations, and complaints as per company policy.

F. School & Institutional Coordination

Coordinate with schools regarding uniform requirements, new designs, article changes, and sales arrangements.
Ensure retail stores are prepared for new academic sessions and school launches.
Coordinate with the Sales, Production, Sampling, and Design teams for school-specific requirements.
Monitor school-wise sales performance and customer feedback.

G. MIS & Reporting

Ensure timely submission and review of:

Daily store-wise sales report
Monthly sales report
Store-wise target vs. achievement
Article-wise sales report
Stock availability report
Stock-out report
Customer complaint report
Exchange/return report
Store expense report
Staff attendance and manpower report
Store profitability report
Slow-moving and non-moving stock report

H. Profitability & Cost Control

Monitor store-wise revenue and profitability.
Control unnecessary store expenses and operational costs.
Analyse gross margins and product-wise profitability.
Identify opportunities to improve store productivity and profitability.
Ensure proper utilisation of manpower and resources.

I. Retail Expansion

Identify potential locations for new retail stores.
Support feasibility studies for new store openings.
Assist management in evaluating location, manpower, expected sales, and operational requirements.
Develop SOPs and processes for new store launches.

3. Key Performance Indicators (KPIs)

The Retail Head will be evaluated on:

Achievement of monthly and annual sales targets
Store-wise sales growth
Revenue and profitability
Customer conversion rate
Average bill value
Stock availability
Reduction in stock-outs
Inventory accuracy
Reduction in stock discrepancies
Customer complaint resolution
Store staff productivity
Attendance and manpower efficiency
Store audit scores
Customer satisfaction
Timely submission of MIS reports

4. Authority & Decision-Making

The Retail Head will have authority to:

Set store-level sales targets in coordination with management.
Allocate targets among stores and team members.
Recommend manpower requirements and performance actions.
Recommend transfers, incentives, promotions, and disciplinary actions.
Recommend stock transfers and replenishment requirements.
Escalate major operational, financial, and customer-related issues to management.
Implement approved retail SOPs and processes.

5. Required Skills

Strong leadership and team-management skills
Excellent sales and negotiation skills
Strong analytical and decision-making abilities
Good knowledge of retail operations
Inventory and stock-management knowledge
Strong communication and interpersonal skills
Customer-service orientation
Ability to manage multiple stores simultaneously
Strong knowledge of MS Excel and MIS reporting
Target-oriented and result-driven approach

6. Qualification & Experience

Education: Graduate in any discipline; MBA in Retail/Marketing will be an advantage.

Experience: 8–12 years of relevant experience in retail operations, preferably in garment, apparel, school uniform, fashion, or textile retail, with at least 3–5 years in a senior retail management position.

7. Personal Attributes

High ownership and accountability
Strong problem-solving approach
Ability to work under pressure during peak season
Proactive and disciplined
Customer-focused
Commercially oriented
Strong leadership presence
Willingness to travel between retail stores

8. Overall Responsibility

The Retail Head will be responsible for the complete retail business performance of the company, ensuring that all stores achieve their sales and profitability targets while maintaining high standards of operations, inventory accuracy, employee performance, customer service, and brand presentation.

Pay: ₹40,000.00 - ₹50,000.00 per month

Work Location: In person

Quick apply

Refine Your Search

retail store manager jobs in mayur vihar delhi delhi

Retail Head

Duty Manager

Duty Manager / Duty Officer

Relationship Manager

Store Manager

Boutique Manager (Luxury Fitness & Wellness)

Wholesale Showroom Sales Manager

Retail Store Manager

Spa Manager

Project Coordinator

Store Manager

Cafe incharge

Cluster Manager /Area Manager

Supervisor

Showroom Manager

Salon Manager

Senior Manager - Retail Partnership

Store Executive

Regional Sales Manager (North)

Shop Manager

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