Up Senior executive director Jobs – 83 Open Jobs Today

Director of Rooms - Fairmont Agra
FAIRMONT —Agra, Uttar Pradesh
- Full-time
- Bachelor's degree
- Business Administration
- Budgeting
Quick apply
Executive Assistant to Managing Director
VJM Industries —Sahibabad, Ghaziabad, Uttar Pradesh
- ₹50,000 - ₹80,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Cell phone reimbursement
Quick apply
Change Management Specialist
VML/WPP Enterprise Solutions —Noida, Uttar Pradesh
- PMP
- Salesforce
- Master's degree
Quick apply
11d
Executive Assistant to Director
Sareen Sports Industries —Meerut, Uttar Pradesh
- ₹30,000 - ₹40,000 a month
- Full-time
- Microsoft Excel
- Administrative experience
- In-person
Quick apply
12d
Sales Head
Vansh Industries pvt. Ltd. —Noida, Uttar Pradesh
- ₹1,50,000 - ₹2,50,000 a month
- Full-time
- Sales
- Master's degree
- Business development
- Cell phone reimbursement
Quick apply
Senior Business Development Executive
PSR COMPLIANCE —Noida, Uttar Pradesh
- Up to ₹4,20,000 a year
- Full-time
- Sales
- Master's degree
- Business development
- Paid time off
- Cell phone reimbursement
Quick apply
7d
Manager HR
Keyal Empire Designs Pvt Ltd —Noida, Uttar Pradesh
- Up to ₹60,000 a month
- Full-time
- Walk-in
- Microsoft Excel
- English
- Master's degree
Quick apply
Associate Director - Industry Advisory 3
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- PMP
- Salesforce
- English
Quick apply
Director - Enterprise Platform Sales
Skeps —Newara, Uttar Pradesh
- Sales
- Business development
- Communication skills
Director, Marketing Technology
Lister Digital —Husainpur Tarai, Uttar Pradesh
- Full-time
- Computer Science
- Software troubleshooting
- Salesforce
14d
Executive Assistant to Director
Creative's Era —Noida, Uttar Pradesh
- ₹20,000 - ₹25,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
Lead Digital Website Manager
Daxko —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Project management
Personal Assistant to CEO
Shivansh Logistics Private Limited —Noida, Uttar Pradesh
- ₹50,000 - ₹1,50,000 a month
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Cell phone reimbursement
Quick apply
FS-RISK CONSULTING-PROCESS and CONTROLS-MANAGER
EY —Noida, Uttar Pradesh
- Management
- English
- AWS
- Health insurance
Executive Assistant to Managing Director (Finance)
Arch Design and Constructions (ADC) —Gomtinagar, Lucknow, Uttar Pradesh
- ₹30,000 - ₹35,000 a month
- Microsoft Powerpoint
- Microsoft Excel
- Finance
- Cell phone reimbursement
Quick apply
6d
Head of Anaplan Product Delivery
British Council —Noida, Uttar Pradesh
- ERP systems
- English
- Analysis skills
14d
TC - CS - Data Protection and Privacy - AD
EY —Noida, Uttar Pradesh
- AWS
- Recruiting
- AI
- Health insurance
10d
Planning Manager(MSP)
Padam Interior —Noida, Uttar Pradesh
- ₹50,205.94 - ₹1,00,000.00 a month
- Full-time
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
Quick apply
Dynamics 365 Consultant Sales
ITC WORLDWIDE —Uttar Pradesh
- Hybrid work
- English
- Master's degree
- Accounting
Quick apply
Director - Management
Accurate Group of Institutions —Gautam Budh Nagar, Uttar Pradesh
- Email

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Director of Rooms - Fairmont Agra

FAIRMONT -
Agra, Uttar Pradesh

Quick apply

Job details

Full-time

Qualifications

Succession planning
Guest relations
Upselling
Bachelor's degree
Hospitality Management
Forecasting
Business Administration
Budgeting
Guest services
Diploma
Financial acumen
Hotel experience

Full job description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

WHAT YOU WILL BE DOING:

The Director of Rooms is responsible for providing strategic leadership and operational excellence across all Rooms Division functions, including Front Office, Housekeeping, Guest Relations, Concierge, Butler Services (where applicable), Reservations, and other guest-facing departments. The role ensures delivery of exceptional luxury hospitality experiences, achievement of financial objectives, and adherence to Fairmont brand standards.
The Director of Rooms leads the development of service culture, operational efficiency, guest satisfaction, colleague engagement, and revenue optimization while maintaining the highest levels of quality, cleanliness, and personalized service.

Business Performance

Lead the Rooms Division in achieving budgeted revenue, profitability, and guest satisfaction objectives.
Prepare and analyze monthly Rooms Division P&L statements and operational reports.
Monitor departmental expenses, payroll, productivity, and cost controls to maximize profitability.
Participate in annual budgeting, forecasting, and strategic planning processes.
Collaborate with Revenue Management, Sales & Marketing, Reservations, and Finance teams to optimize room inventory, occupancy, ADR, and RevPAR performance.
Identify market trends, guest preferences, and business opportunities to enhance revenue generation and operational performance.
Develop and implement initiatives to improve luxury guest experiences while maintaining operational efficiency.

Rooms Division Operations

Front Office & Guest Experience

Oversee all Front Office operations including Reception, Guest Relations, Concierge, Bell Services, Transportation Services, and VIP guest management.
Ensure seamless arrival, stay, and departure experiences that exceed guest expectations.
Establish and maintain Fairmont luxury service standards across all guest touchpoints.
Personally engage with VIP guests, long-stay guests, and high-profile clientele to ensure memorable experiences.
Monitor guest feedback, online reputation scores, and Voice of Guest (VOG) metrics, implementing corrective actions where required.
Lead service recovery efforts and resolve guest concerns promptly and professionally.
Conduct daily operational reviews and ensure effective communication between departments.

Housekeeping Operations

Ensure the highest standards of cleanliness, maintenance, presentation, and hygiene across guest rooms, suites, public areas, and back-of-house facilities.
Conduct regular quality inspections and audits to maintain luxury hotel standards.
Monitor room readiness, out-of-order rooms, preventive maintenance requirements, and inventory controls.
Oversee linen management, uniforms, guest supplies, and operating equipment.
Implement sustainability initiatives and best practices related to housekeeping operations.
Ensure compliance with health, safety, and hygiene standards.

Reservations & Inventory Management

Collaborate closely with Revenue Management and Reservations teams to maximize room revenue opportunities.
Monitor inventory management, room allocations, upgrades, oversell situations, and special guest requests.
Ensure effective management of room availability and inventory controls.
Drive upselling and cross-selling initiatives throughout the Rooms Division.

Luxury Guest Experience & Brand Standards

Champion Fairmont’s culture of personalized luxury service and genuine hospitality.
Ensure all colleagues understand and consistently deliver brand standards.
Develop innovative guest experience initiatives to enhance guest loyalty and satisfaction.
Maintain exceptional standards in room presentation, guest amenities, and personalized service delivery.
Lead guest recognition programs and ensure consistent delivery of VIP experiences.
Drive continuous improvement initiatives based on guest feedback and industry best practices.

Leadership & Talent Development

Lead, inspire, and develop a high-performing Rooms Division team.
Recruit, coach, mentor, and retain talented hospitality professionals.
Identify succession planning opportunities and develop future leaders within the division.
Conduct regular performance evaluations and development discussions.
Foster a culture of engagement, accountability, collaboration, and service excellence.
Ensure all colleagues receive ongoing training in luxury service standards, operational procedures, and guest engagement.
Promote diversity, inclusion, and colleague well-being initiatives.

Operational Excellence & Compliance

Conduct regular audits to ensure compliance with Fairmont brand standards, hotel policies, and operating procedures.
Ensure adherence to all health, safety, security, and fire life safety regulations.
Monitor and improve departmental productivity and operational effectiveness.
Lead crisis management and emergency response procedures related to Rooms Division operations.
Ensure accurate reporting, documentation, and record maintenance.

Financial & Administrative Responsibilities

Manage departmental budgets and financial performance.
Monitor payroll costs, staffing productivity, and labor efficiency.
Analyze operational data and performance metrics to identify opportunities for improvement.
Prepare monthly business reviews and operational reports for Executive Committee meetings.
Ensure proper control of departmental assets, inventories, and expenses.

Qualifications

YOUR EXPERIENCE AND SKILLS INCLUDE:

Minimum 8–10 years of progressive luxury hotel experience.
Minimum 3–5 years in a senior Rooms Division leadership role within an international luxury hotel brand.
Proven experience managing Front Office and Housekeeping operations.
Strong financial acumen with experience in budgeting, forecasting, and revenue optimization.
Experience in luxury guest service environments with a strong focus on guest satisfaction and operational excellence.
Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or related field.
Advanced hospitality certifications are an advantage.
Successful pre-opening experience will be a distinct advantage

Additional Information

WHAT IS IN IT FOR YOU:

Come As You Are
Work With Purpose
Grow, Learn and Enjoy
Explore Limitless Possibilities

Quick apply

Refine Your Search

senior executive director jobs in up

Director of Rooms - Fairmont Agra

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Manager HR

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FS-RISK CONSULTING-PROCESS and CONTROLS-MANAGER

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