Nashik Maharashtra Customer care Jobs – 50 Open Jobs Today

Client Relationship Manager
Touchwood world —Nashik, Maharashtra
- ₹15,000 - ₹30,000 a month
- Full-time
- Hospitality
- Microsoft Office
- Business development
- Cell phone reimbursement
- Flexible schedule
Quick apply
14d
Sales Associate
CX24 Digital Technologies Pvt Ltd —Nashik, Maharashtra
- ₹15,000 - ₹30,000 a month
- Full-time
- Customer service
- English
- Computer skills
Quick apply
Inside Sales Executive
CX24 Digital Technologies Pvt. Ltd. —Nashik, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
Customer Support Executive (CSE)
Avinix Digital Pvt. Ltd. —Parijat Nagar, Nashik, Maharashtra
- ₹12,000 - ₹18,000 a month
- Full-time
- Microsoft Excel
- Marketing
- Master's degree
- Cell phone reimbursement
Quick apply
Retail Sales Assistant
Momentz —Nashik, Maharashtra
- ₹20,000 - ₹25,000 a month
- Sales
- Customer service
- Cashiering
Quick apply
12d
Sales Person
BOMBAY AUTO —Nashik, Maharashtra
- ₹8,000 - ₹15,000 a month
- Weekend availability
- 12th Pass
- In-person
- Marketing
Quick apply
9d
Sales executive
CX24 Digital Technologies Pvt. Ltd. —Nashik, Maharashtra
- ₹20,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
Customer Sales Executive
ViaTerra Travel Gear Pvt. Ltd. —Nashik, Maharashtra
- ₹2,00,000 - ₹3,00,000 a year
- Full-time
- Sales
- English
- Master's degree
- Paid time off
Quick apply
Front Desk Executive
Supreme Equipments Private limited —Nashik, Maharashtra
- From ₹15,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Deputy Manager - Branch Operations
HDFC Life —Nashik, Maharashtra
- Customer service
- Microsoft Office
- Master's degree
Strategy head
Touchwood world —Nashik, Maharashtra
- ₹25,000 - ₹45,000 a month
- Full-time
- Hospitality
- Master's degree
- Analysis skills
Quick apply
GSA-Front Office
AccorHotel —Nashik, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
Sales Executive – Real Estate
ProperTree Realtors —Nashik, Maharashtra
- ₹10,000 - ₹15,000 a month
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
Front Desk Executive
Zen Physio —Nashik, Maharashtra
- ₹9,000 - ₹14,000 a month
- Full-time
- English
- 12th Pass
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
B2C Assistant Manager Support
ViaTerra Travel Gear Pvt. Ltd. —Nashik, Maharashtra
- Full-time
- Microsoft Powerpoint
- CRM software
- Customer service
Quick apply
CRM Service Coordinator
Garawa —Govind Nagar, Nashik, Maharashtra
- ₹12,000 - ₹15,000 a month
- Full-time
- CRM software
- Microsoft Excel
- English
Quick apply
Sales Executive
SM & Company —Nashik, Maharashtra
- ₹10,000 - ₹20,000 a month
- Weekend availability
- Customer service
- Bachelor's degree
- In-person
Quick apply
Sales Executive /Store Manager
HR Creations —Nashik, Maharashtra
- ₹20,005.23 - ₹50,509.08 a month
- Weekend availability
- Inventory management
- 12th Pass
- Bachelor's degree
Quick apply
Restaurant Cashier
Nasiklub Hotel —Nashik, Maharashtra
- ₹12,000 - ₹14,000 a month
- Full-time
- Hospitality
- Computer literacy
- English
- Food provided
- Paid sick time
Quick apply
Sales Manager
AMT Group —Nashik, Maharashtra
- ₹30,000 - ₹50,000 a month
- Full-time
- Sales
- Master's degree
- Travel
- Cell phone reimbursement
- Paid sick time
Quick apply
13d

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Client Relationship Manager

Touchwood world
Nashik, Maharashtra

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Job details

Permanent | Full-time
₹15,000 - ₹30,000 a month
14 days ago

Benefits

Cell phone reimbursement
Flexible schedule
Paid sick time

Qualifications

Hospitality
Upselling
Microsoft Office
Business development
Bachelor's degree
Customer relationship management
Relationship management
Communication skills
Negotiation
Time management

Full job description

JOB DESCRIPTION – CLIENT RELATIONSHIP MANAGER

Department: Client Relationship / Sales
Designation: Client Relationship Manager
Reporting To: Business Head / Sales Head
Location: As per business requirement
Employment Type: Full-Time

1. Job Purpose

The Client Relationship Manager will be responsible for building and maintaining strong relationships with existing and prospective clients, understanding their requirements, ensuring excellent customer experience, and driving repeat business, referrals, and revenue growth.

The role requires strong communication, relationship management, follow-up, coordination, and problem-solving skills with a strong focus on customer satisfaction and business development.

2. Key ResponsibilitiesA. Client Relationship Management

Build and maintain long-term relationships with existing and prospective clients.
Act as the primary point of contact for assigned clients.
Understand client requirements, preferences, expectations, and concerns.
Conduct regular follow-ups with clients to ensure satisfaction.
Maintain professional and positive communication throughout the client journey.
Handle client queries, concerns, complaints, and escalations promptly.

B. Business Development & Revenue Generation

Identify opportunities for repeat business, upselling, and cross-selling.
Generate business through existing client relationships and referrals.
Follow up with leads and convert opportunities into confirmed business.
Maintain a healthy client pipeline and ensure timely follow-ups.
Support the sales team in achieving monthly and quarterly revenue targets.

C. Client Experience

Ensure a smooth and professional client experience from initial interaction to post-service follow-up.
Coordinate with internal departments to fulfil client requirements.
Personally follow up on important or high-value client requirements.
Collect client feedback and identify areas for improvement.
Ensure issues are resolved within committed timelines.

D. CRM & Documentation

Maintain accurate and updated client information in the CRM.
Record all client interactions, follow-ups, requirements, and commitments.
Ensure timely updating of leads, opportunities, and client status.
Prepare regular reports related to client follow-ups, conversions, repeat business, and pending actions.

E. Coordination

Coordinate with Sales, Operations, Reservations, Events, Finance, Marketing, and other relevant teams.
Communicate client requirements clearly to the concerned department.
Monitor execution of commitments made to clients.
Ensure there is no communication gap between the client and internal teams.

F. Client Retention & Repeat Business

Develop strategies to increase client retention and repeat business.
Maintain regular engagement with existing clients even after completion of the service.
Identify potential referral opportunities.
Build a strong database of past clients and maintain regular communication.

3. Key Performance Indicators (KPIs)

Client retention rate
Repeat business generated
Revenue generated from existing clients
Referral business generated
Lead-to-client conversion ratio
Follow-up completion percentage
Customer satisfaction score
Complaint resolution turnaround time
CRM update accuracy and timeliness
Achievement of monthly revenue targets

4. Required Skills & Competencies

Excellent verbal and written communication skills.
Strong relationship-building and interpersonal skills.
Customer-focused approach.
Strong negotiation and persuasion skills.
Good follow-up and coordination abilities.
Problem-solving and conflict-resolution skills.
Strong organizational and time-management skills.
Ability to handle multiple clients simultaneously.
Good knowledge of CRM and MS Office/Google Workspace.
Ability to work under targets and deadlines.

5. Qualification & Experience

Education: Graduate in Business Administration, Marketing, Hospitality, Sales, or a related field.

Experience: 2–5 years of experience in Client Relationship Management, Customer Success, Sales, Hospitality, Business Development, or a related role.

Experience in hospitality, events, real estate, or service-based businesses will be an added advantage.

6. Behavioural Expectations

Maintain professionalism and confidentiality in all client interactions.
Demonstrate ownership and accountability.
Respond to clients within defined timelines.
Maintain a positive and solution-oriented attitude.
Proactively identify client needs rather than waiting for complaints.
Maintain strong coordination with internal teams.
Represent the company's values and brand professionally.

7. Authority & Accountability

The Client Relationship Manager is accountable for the complete relationship lifecycle of assigned clients, including communication, follow-ups, satisfaction, issue resolution, retention, repeat business, referrals, and accurate CRM reporting.

Success in this role will be measured by the quality of client relationships, customer satisfaction, repeat business, referral generation, and contribution to overall revenue growth.

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement
Flexible schedule
Paid sick time

Work Location: In person

Quick apply

Refine Your Search

customer care jobs in nashik maharashtra

Client Relationship Manager

Sales Associate

Inside Sales Executive

Customer Support Executive (CSE)

Retail Sales Assistant

Sales Person

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Customer Sales Executive

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Deputy Manager - Branch Operations

Strategy head

GSA-Front Office

Sales Executive – Real Estate

Front Desk Executive

B2C Assistant Manager Support

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Sales Executive /Store Manager

Restaurant Cashier

Sales Manager

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