Hr General duties Jobs – 146 Open Jobs Today

Technical Support Representative
PSY - Global IT Solutions —Gurugram, Haryana
- Software troubleshooting
- Customer service
- Bachelor's degree
Office Assistant
Geeta University —Naultha, Haryana
- Online application
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Manager Accounts
Fidelis Healthcare Pvt. Ltd. —Faridabad, Haryana
- ₹40,000 - ₹55,000 a month
- Full-time
- Microsoft Excel
- Math
- Bachelor's degree
Quick apply
Medical Officer
Dhawan Hospital —Panchkula, Haryana
- ₹30,000 - ₹50,000 a month
- Full-time
- Medicine
- Bachelor's degree
- In-person
Quick apply
11h
Territory Manager - Endo Mechanical & Intelligent Devices
Medtronic —Gurugram, Haryana
- Full-time
- 12th Pass
- Bachelor's degree
- Travel
Assistant General Manager - Estate
Tata Realty and Infrastructure —Gurugram, Haryana
- Full-time
- Salesforce
- Research
- Communication skills
Civil Designer
FD India Private Ltd. HQ —Gurugram, Haryana
- ₹9,44,500 - ₹17,53,500 a year
- AutoCAD
- Civil engineering
- CAD
- Health insurance
- Paid time off
RMO -ICU / Ward / ER/ JR / SR
NIAC PVT. LTD —Rohtak District, Haryana
- ₹70,000 - ₹1,20,000 a month
- Part-time
- Medicine
- ICU experience
- Bachelor's degree
Quick apply
7d
Nursing Head
HCAH —Gurgaon H.O, Gurugram, Haryana
- ₹50,000 - ₹60,000 a month
- B.Sc
- Administrative experience
- Bachelor's degree
- Paid sick time
Quick apply
6d
Services Assistant
Sidel —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Excel
- English
Facility Executive (Showroom Operations & Maintenance)
Ambala Jobs —Ambala, Haryana
- ₹22,000 - ₹28,000 a month
- Full-time
- Microsoft Excel
- Schematics
- Electrical experience
Quick apply
Jr. Executive - Accounts Payable
Sun Pharmaceutical Industries Ltd —Gurugram, Haryana
- Microsoft Office
- Bachelor's degree
- Communication skills
Sales Representative II- Soft Tissue Implant
Medtronic —Gurugram, Haryana
- Full-time
- 12th Pass
- Bachelor's degree
Calibration Engineer
Fare Labs —Gurugram, Haryana
- Full-time
- Microsoft Word
- Microsoft Excel
- Doctoral degree
DGM - Global Claims, Risk Governance & Insurance Excellence
Sun Pharmaceutical Industries Ltd —Gurugram, Haryana
- Master's degree
- Manufacturing
- MBA
- Health insurance
Junior Accounts Executive
Sprinpak Manufacturing LLP —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
Quick apply
1d
Chief Track Expert- BID Position
SYSTRA —Faridabad, Haryana
- Remote
- English
- Master's degree
- Project management
Front Office Receptionist
FlourTech Engineers Pvt Ltd. —Faridabad, Haryana
- ₹18,000 - ₹20,000 a month
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
Quick apply
Receptionist/Administrator
Ebrix Digi Properties —Gurugram, Haryana
- ₹20,000 - ₹35,000 a month
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
Quick apply
Consultant - Assistant Tutor
THF —Haryana
- Part-time
- Computer skills
- Communication skills
- Teaching experience
Quick apply

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Technical Support Representative

PSY - Global IT Solutions
Gurugram, Haryana

Apply Now

Job details

Qualifications

Operating systems
Software troubleshooting
Customer service
LAN
Technical support
Bachelor's degree
Communication skills
Help desk

Full job description

Job Location: P-1096, Next To Unitech Cyber Park,
Sector-40, Gurgaon-122002

Qualification: Graduate in any stream

Job Description

Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner.

Representatives will perform related work as required.

Duties and Tasks/Essential Functions:

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;
Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;
Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;
Research required information using available resources;
Follow standard processes and procedures;
Identify and escalate priority issues per Client specifications;
Redirect problems to appropriate resource;
Accurately process and record call transactions using a computer and designated tracking software;
Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;
Organize ideas and communicate oral messages appropriate to listeners and situations;
Follow up and make scheduled call backs to customers where necessary;
Stay current with system information, changes and updates

Skill and Knowledge Qualifications:

Graduate in any stream
Excellent Verbal Communication and Inter personal skills
Problem Solving
LAN Knowledge
Help Desk Experience
Operating Systems
Phone Skills
Customer Service
Quality Focus
PC Proficiency

Competencies:

Exemplary Attendance and Punctuality
Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.
Focuses and guides self and team members in accomplishing work objectives.
Interacts with others in a way that gives them confidence in one’s intentions and those of the organization.
Clearly conveys and receives information and ideas, through a variety of media, to individuals or groups in a manner that engages the audience, helping them understand and retain the message, and permitting response and feedback from the listener.
Makes customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships.
Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; and takes action that is consistent with available facts, constraints, and probable consequences.
Deals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict.
Establishes proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits.
Maintains stable performance under pressure or opposition (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others and to the organization.
Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions. Technical/professional expertise is demonstrated through problem solving, applying technical knowledge, and product and service management for the functional area in which employee operates.
Actively appreciates and includes the diverse capabilities, insights, and ideas of others and working effectively and respectfully with individuals of diverse backgrounds, styles, abilities, and motivations.
Sets high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Conditions:

Must be able to work for long periods of time
Position requires use of headset/microphone

Apply Now

Refine Your Search

general duties jobs in hr

Technical Support Representative

Office Assistant

Manager Accounts

Medical Officer

Territory Manager - Endo Mechanical & Intelligent Devices

Assistant General Manager - Estate

Civil Designer

RMO -ICU / Ward / ER/ JR / SR

Nursing Head

Services Assistant

Facility Executive (Showroom Operations & Maintenance)

Jr. Executive - Accounts Payable

Sales Representative II- Soft Tissue Implant

Calibration Engineer

DGM - Global Claims, Risk Governance & Insurance Excellence

Junior Accounts Executive

Chief Track Expert- BID Position

Front Office Receptionist

Receptionist/Administrator

Consultant - Assistant Tutor

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