Chennai Tamil Nadu Senior service delivery manager Jobs – 479 Open Jobs Today

Regional Manager RSA
Weekday —Chennai, Tamil Nadu
- ₹5,00,000 - ₹6,00,000 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
Quick apply
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Aspire Systems —Chennai, Tamil Nadu
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Life Circle Health Services Pvt Ltd —Ambattur, Chennai, Tamil Nadu
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7d
General Manager – Finance & Operations
Spartek Ceramics India Ltd —Chennai, Tamil Nadu
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Manager - Customer Support
FULL Creative —Chennai, Tamil Nadu
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Senior Delivery Management Leader - AI productivity solutions
EPAM Systems, Inc. —Chennai, Tamil Nadu
- Azure
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Deputy General Manager / Asst. General Manager - Marketing
Sri Agarwal Ispat (Chennai) Private Limited —Chennai, Tamil Nadu
- ₹15,00,000 - ₹18,00,000 a year
- Full-time
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Senior Manager – Cloud Solution Delivery
EXL Service —Chennai, Tamil Nadu
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Senior Manager - Systems and Information Management
Wood —Chennai, Tamil Nadu
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11d
Manager / Sr Manager - Learning and Development
Bhumi —Chennai, Tamil Nadu
- ₹8,00,000 - ₹14,00,000 a year
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Business Development Manager (BDM)
Dolphy India Pvt Ltd —Chennai, Tamil Nadu
- ₹25,000 - ₹66,000 a month
- Full-time
- Sales
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5d
Program Director
Cognizant —Chennai, Tamil Nadu
- Full-time
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7d
Restaurant Manager
AccorHotel —Chennai, Tamil Nadu
- Weekend availability
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Senior Manager- Finance Planning & Analysis (FP&A)
RCG Global Services —Chennai, Tamil Nadu
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4d

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Regional Manager RSA

Weekday -
Chennai, Tamil Nadu

Quick apply

Job details

Full-time
₹5,00,000 - ₹6,00,000 a year
1 hour ago

Qualifications

Pricing
Automotive repair
Sales
Performance management
Business development
Bachelor's degree
Business Administration
AI
Communication skills
Dealership experience

Full job description

This role is for one of our clients

Industry: Vehicle Repair and Maintenance
Company Name: ReadyAssist

Seniority level: Mid-Senior level

Experience: 4+ yrs

Location: Chennai, Tamil Nadu, India

Job Type: Full-time

We are looking for an experienced and results-driven Regional Manager – Roadside Assistance (RSA) to oversee automotive sales, vendor partnerships, and service delivery operations across an assigned region. The ideal candidate will have 4–6 years of experience in automotive sales, regional operations, roadside assistance, or a related automotive services environment.

This role will be responsible for driving business growth, managing and expanding vendor partnerships, ensuring operational excellence, and maintaining high standards of customer service. The Regional Manager will work closely with internal teams, automotive dealerships, service partners, and external vendors to ensure seamless RSA operations and strong commercial performance.

Key Responsibilities

Drive automotive sales and business development initiatives across the assigned region to achieve revenue and growth targets.
Develop and maintain strong relationships with automotive dealerships, OEMs, fleet operators, insurance partners, and other relevant business stakeholders.
Identify new business opportunities and expand the regional customer and partner network.
Manage existing vendor partners, including onboarding, performance monitoring, commercial discussions, and relationship management.
Establish clear performance expectations and service-level standards for RSA vendors and ensure consistent adherence.
Monitor vendor performance against KPIs such as response time, service quality, turnaround time, customer satisfaction, and complaint resolution.
Coordinate with operations and service teams to ensure effective RSA service coverage and availability across the region.
Ensure timely resolution of operational escalations and customer issues by coordinating with relevant internal and external stakeholders.
Analyze regional sales and operational data to identify trends, gaps, and opportunities for improvement.
Work with cross-functional teams to improve processes, reduce service delays, and enhance the overall customer experience.
Support pricing, negotiations, contracts, and commercial discussions with vendors and business partners.
Conduct regular market visits and partner meetings to understand regional requirements and competitive trends.
Prepare periodic reports on sales performance, vendor performance, service delivery, customer feedback, and regional business growth.

Must-Have Skills

1. Automotive Sales

Strong understanding of automotive sales and business development.
Proven ability to manage regional sales targets and develop new business opportunities.
Experience working with automotive dealerships, OEMs, fleet businesses, or automotive service organizations.

2. Vendor Partners

Strong vendor management and partner relationship skills.
Experience in vendor onboarding, negotiations, performance management, and SLA/KPI monitoring.
Ability to build long-term partnerships while maintaining commercial and operational standards.

Good-to-Have Skills

1. RSA Service

Understanding of Roadside Assistance (RSA) operations and automotive breakdown assistance.
Familiarity with towing, battery assistance, puncture support, fuel delivery, vehicle recovery, and related services.

2. Service Delivery

Experience managing service delivery operations and improving turnaround times.
Strong understanding of customer experience, escalation management, and operational KPIs.

Qualifications & Experience

4–6 years of relevant professional experience in automotive sales, RSA, automotive services, vendor management, or regional operations.
Bachelor's degree in Business Administration, Automotive Management, Operations, or a related field is preferred.
Strong communication, negotiation, analytical, and stakeholder-management skills.
Willingness to travel extensively within the assigned region.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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