Delhi Delhi Head of operations Jobs – 313 Open Jobs Today

Assistant Vice President,Treasures Relationship Manager, Consumer Banking Group
DBS Bank —Delhi, Delhi
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Executive Assistant to Managing Director
Marwar Couture —Delhi, Delhi
- ₹70,000 a month
- Full-time
- Microsoft Powerpoint
- Medicine
- Research
Quick apply
EA and Program Manager to Managing Director
Prosus —Delhi, Delhi
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
HR Manager
Great Nation services —Kirti Nagar, Delhi, Delhi
- ₹70,000 - ₹80,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Health insurance
- Life insurance
Quick apply
13d
Head - HR Admin Lead
ASI-Apex Sourcing —Delhi, Delhi
- Full-time
- Master's degree
- Bachelor's degree
- Human resources
Play School Center Head
Mother's Pride High School —Delhi, Delhi
- Full-time
- English
- Microsoft Office
- In-person
Quick apply
Senior Executive : Administration
Manipal Health Enterprises —Delhi, Delhi
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Zonal Sales Manager : North
SSterling Workforce Enterprises Private Limited —Delhi, Delhi
- ₹1,10,000 - ₹1,25,000 a month
- Full-time
- English
- Bachelor's degree
- Team management
Quick apply
7h
Zonal Sales Manager ILCV
Mahindra & Mahindra Ltd —Delhi, Delhi
- Inventory management
- System design
- Master's degree
3h
Senior Learning and Development Specialist
L.E.K. Consulting —Delhi, Delhi
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Health insurance
11d
Operations Planning Manager
Crossbond —Delhi, Delhi
- ₹7,00,000 - ₹12,00,000 a year
- Full-time
- Microsoft Excel
- In-person
Quick apply
Executive - Regional Data Analytics - Express Logistics
DP World —Delhi, Delhi
- Full-time
- Customer service
- Master's degree
- SQL
Quick apply
5d
Support - Learning and Development Trainer
Spar Hypermarket Pvt Ltd —Delhi, Delhi
- Up to ₹7,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
- Health insurance
- Cell phone reimbursement
Quick apply
1d
Head of Flight Training Operations: ATC - India & South Asia
Airbus India Private Limited —Delhi, Delhi
- Email
- Management
Assistant Vice President - Customer Engagement (Agency)
AxisMaxlife —Delhi, Delhi
- Presentation skills
- Conflict management
Chief Financial Officer
NBC Elite Solutions LLP —Janakpuri, Delhi, Delhi
- ₹10,00,000 - ₹15,00,000 a year
- Full-time
- Microsoft Excel
- Finance
- Master's degree
Quick apply
Operations Head (Test Series)
Drishti IAS —Delhi, Delhi
- Full-time
- Microsoft Excel
- Master's degree
- Organisational skills
Senior Manager – Operations
Vishay —Loni, Uttar Pradesh
- Management
- ERP systems
- Master's degree
Marketing Head
Bel Cibo Hospitality Pvt. Ltd. —Delhi, Delhi
- ₹1,00,000 - ₹2,00,000 a month
- Full-time
- Hospitality
- Master's degree
- Business development
- Health insurance
- Food provided
Quick apply
3d
Business Development Manager – B2B SaaS
Beyond Root —Delhi, Delhi
- Full-time
- Sales
- Business development
- Travel
11d

I want to receive the latest job alerts for head of operations in delhi delhi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of operations jobs near delhi delhi

Head Of Operations jobs in Delhi, Delhi

Administration Executive jobs in Delhi, Delhi

Sales Manager jobs in Delhi, Delhi

Executive Assistant jobs in Delhi, Delhi

Human Resources Manager jobs in Kirti Nagar, Delhi, Delhi

Head Of Marketing jobs in Delhi, Delhi

Chief Financial Officer jobs in Janakpuri, Delhi, Delhi

Assistant Vice President jobs in Delhi, Delhi

Head Of Operations jobs in Chennai, Tamil Nadu

Head Of School, Vice Principal, Principal jobs in Haryana

Head Of Operations jobs in Bhiwandi, Maharashtra

Head Of School, Vice Principal, Principal jobs in Kolkata, West Bengal

Head Of Operations jobs in Hari Nagar Ashram, Delhi, Delhi

Healthcare Operations jobs in Navi Mumbai, Maharashtra

Head Cad Designer, Hod, Jewellery Cad Designer jobs in Mumbai, Maharashtra

Head Of School, Vice Principal, Principal jobs in Hyderabad, Telangana

Work From Home Operations jobs in Chennai, Tamil Nadu

Head Of Operations jobs in Ghaziabad, Uttar Pradesh

Head Of Operations jobs in Wagle Estate, Thane, Maharashtra

Head Of Operations jobs in Goa

Assistant Vice President,Treasures Relationship Manager, Consumer Banking Group

DBS Bank -
Delhi, Delhi

Apply Now

Job details

Full-time

Qualifications

Financial planning
Wealth management
Sales
Master's degree
Bachelor's degree
MBA
Communication skills
Banking

Full job description

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Job Purpose

To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients having an AUM => INR 20 Million through “need-based approach&rdquor; and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services.

To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product team

Key Accountabilities

Acquire and upgrade quality Treasures clients in the branch location areas
Engage with existing customers to deepen the wallet share through retention and growth of AUM.
Accountable for achieving monthly & annual volume and revenue objective, as agreed.
Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth
Ensure proper implementation & execution of product strategies through effective relationship management.
Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions
Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage.
Drive and deliver exemplary customer service in the local market and uphold DBS service standards.
Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding.
Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc.

Job Duties & responsibilities

Establish, manage and grow the AUM of the elite Treasures Client segment by acquiring and nurturing the client having AUM => INR 10 M
Ensure timely portfolio review by jointly engaging with Wealth / Investment / Insurance specialist with clients.
Ensure complete knowledge of all products & services through continuous skill and knowledge improvement.
Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy.
Provide feedback on market, competition and products, suggest innovations & ideas for continuous product and service improvements.
Keep attuned to the current economic and financial markets to be current and proficient to ensure effective engagement with the elite segment of Treasures customers.
Coordinate and work closely with CBG Relationship Manager peer groups and colleagues, Service teams, Product specialist at branches to ensure that team objectives are met through an environment that nurtures harmony and collaboration through team work
Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives.
Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews.
To exercise appropriate due diligence while on-boarding and engaging with clients.
Establish DBS as a primary banker for clients and as a prominent wealth management provider in India.
Organize exclusive lifestyle, sports , music and such other elite engagement events and activities for prospect generation , entrench existing relationship and reinforce the DBS brand in the Private Wealth management space

Requirements

Experience in HNI Sales / Wealth Management / Private Banking segment.
Sound understanding of financial planning and wealth management products in India
In-depth knowledge of local market and competition.
AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage

Education / Preferred Qualifications

Graduate / Post Graduate with MBA in relevant field

Core Competencies

Effective probing and listening skills.
Strong Relationship Management and influencing skills
Self-driven and ambitious.
Good written and verbal communication skills
Results-orientated & the ability to deliver results under pressure
Understanding of competitive positioning
Strong service orientation, customer-centric behavior.
Focused on developing image and good will of the brand
Creative, inquisitive mind with problem solving abilities.
Ability to deliver results within tight timelines.
Attention to details, analyzing abilities.

Technical Competencies

Understanding of HNI Sales/ wealth management product suite, platforms and operational procedures
Understanding of banking and para-banking guidelines issued by RBI (local regulations in India) and local laws and regulations that impact businesses in general.
Understanding of KYC requirements & Anti-money Laundering Policies.
Knowledge of financial markets and products to assist in meaningful engagement with clients.

Work Relationship

Management of clients and prospects for acquisition and deepening of wallet share.
Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service and Operations team to ensure consistent delivery of volume and revenue targets.
Close and regular interaction with Branch Product specialists for effective skill / knowledge development of self and explore potential in existing book through joint engagement with clients.

Mandatory Training

GCAP (Group Customer Acceptance Policy)
BCAP (Business Customer Acceptance Policy)
AML (Anti Money Laundering) and KYC Guidelines
PIP (Personal Investment Policy)
ORM (Operational Risk Management)
Information Security Policy

DBS India - Culture & Behaviors

Performance through Value Based Propositions
Ensure customer focus by delighting customers & reduce complaints
Build pride and passion to protect, maintain and enhance DBS’ image and reputation
Enhance knowledge base, build skill sets & develop competencies
Execute at speed while maintaining error free operations

Location:

New Delhi

Job:

Relationship Management

Schedule:

Regular

Employee Status:

Full time

Apply Now

Refine Your Search

head of operations jobs in delhi delhi

Assistant Vice President,Treasures Relationship Manager, Consumer Banking Group

Executive Assistant to Managing Director

EA and Program Manager to Managing Director

HR Manager

Head - HR Admin Lead

Play School Center Head

Senior Executive : Administration

Zonal Sales Manager : North

Zonal Sales Manager ILCV

Senior Learning and Development Specialist

Operations Planning Manager

Executive - Regional Data Analytics - Express Logistics

Support - Learning and Development Trainer

Head of Flight Training Operations: ATC - India & South Asia

Assistant Vice President - Customer Engagement (Agency)

Chief Financial Officer

Operations Head (Test Series)

Senior Manager – Operations

Marketing Head

Business Development Manager – B2B SaaS

I want to receive the latest job alerts for head of operations in delhi delhi

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected