Powai Mumbai Maharashtra Customer success lead | commerce india Jobs – 39 Open Jobs Today

Director, Business Development (MEA)
WebEngage —Mumbai, Maharashtra
- Sales
- Salesforce
- Business development
Quick apply
Chief Marketing Officer
Aliens Tattoo —Mumbai, Maharashtra
- Marketing
- Master's degree
- Business development
Senior Manager — Campaign Operations (Customer Engagement)
WebEngage —Mumbai, Maharashtra
Quick apply
Retention & Monetization Analytics Delivery
sportzinteractive —Goregaon, Mumbai, Maharashtra
- Full-time
- SQL
- AI
- Analytics
Content Writer | Commerce India
Fynd —Mumbai, Maharashtra
- Research
- Bachelor's degree
Quick apply
Media, Influencer and E-comm Marketing Manager
bp —Mumbai, Maharashtra
- Full-time
- Master's degree
- Project management
- Travel
10d
Senior Consultant - TAX - TMT - TAX - ITTS - Transfer Pricing - Mumbai
EY —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Sales Manager - L&R
Givaudan —Mumbai, Maharashtra
- Sales
- Marketing
- Master's degree
Service Co-Ordinator & Telemarketing executive
Toshvin Analytical —Mumbai, Maharashtra
- Email
- Microsoft Word
- Microsoft Excel
- English
Business Development
Zencommerce India Private Limited —Navi Mumbai, Maharashtra
- Full-time
- Sales
- Business development
- APIs
Quick apply
Onboarding & CSM
Haptik —Mumbai, Maharashtra
- Presentation skills
- APIs
- AI
Deputy General Manager
Ingram Micro —Mumbai, Maharashtra
- Full-time
- Finance
- Bachelor's degree
- Travel
Associate - TAG - Analytics
Alvarez & Marsal —Mumbai, Maharashtra
- Master's degree
- SQL
- Bachelor's degree
Agent Architect - Inference and Agentic AI
Paytm —Mumbai, Maharashtra
- Master's degree
- SQL
- Bachelor's degree
Salesforce Technical Architect (FINS/Auto/MFG/Retail Industry)
Salesforce —Mumbai, Maharashtra
- Full-time
- Salesforce
- AI
Regional Sourcing Manager-West
LetsTransport —Mumbai, Maharashtra
- Full-time
- Master's degree
- Project management
Graphic Designer - 1/2
Fynd —Mumbai, Maharashtra
- Master's degree
- Communication skills
Quick apply
Scrum Master 4B
Genpact India Pvt. Ltd. —Mumbai, Maharashtra
- Weekend availability
- Hybrid work
- Azure
- PMP
- English
Quick apply
8d

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Director, Business Development (MEA)

WebEngage -
Mumbai, Maharashtra

Quick apply

Job details

Qualifications

Sales
Salesforce
Business development
Analysis skills
B2B
Organisational skills
Enterprise sales
Leadership
Communication skills

Full job description

About Us:

WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified and highly effective for consumer tech enterprises and SMBs. Our platform empowers brands to drive more revenue from existing and anonymous users through highly contextual, hyper-personalized engagement campaigns across 10 communication channels. Headquartered in Mumbai, India, with offices in Delhi, Bangalore, São Paulo, and Dubai, we partner with thousands of brands worldwide across diverse industries including E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. Learn more about us at www.webengage.com

About the Role:

We are seeking a dynamic and visionary Director, Business Development to lead our strategic growth initiatives and forge impactful partnerships at a global scale. This pivotal role offers significant global exposure, working closely with cross-functional teams including Sales, Marketing, and Product to define and execute comprehensive business development strategies, establish best practices, and optimize lead generation and partnership development processes. The ideal candidate is a self-starter, comfortable operating in a highly dynamic environment, and passionate about guiding a high-performance, cohesive, and collaborative team towards ambitious revenue objectives.

Responsibilities:

Strategic Pipeline Generation: Drive strategic outbound and inbound lead generation initiatives, ensuring a robust and consistent sales pipeline that directly aligns with quarterly and annual revenue objectives.
Team Leadership & Development: Build, mentor, and manage a geographically distributed team of Business Development Representatives (BDRs), fostering a high-performance culture focused on results, continuous learning, and innovation.
Playbook & Process Ownership: Own and continuously evolve the comprehensive business development playbook, including prospecting strategies, qualification criteria, lead scoring, and efficient handoff processes to sales.
Technology & Automation: Implement, optimize, and leverage cutting-edge CRM, engagement tools, and automation platforms (e.g., Salesforce, HubSpot, Outreach) to maximize team efficiency and effectiveness.
Sales & Marketing Alignment: Partner closely with Sales Leadership to define target accounts, ideal customer thinking, and data-driven experimentation within the team. Act as an advocate for diversity, inclusion, and empathy in all aspects of team building and outreach strategy.
Thought Leadership: Represent WebEngage at industry events, strategic partnerships, and internal leadership forums, advocating for the MarTech and SaaS industries.

Minimum Qualification:

8+ years of B2B SaaS experience with 5+ years in a leadership role within a Sales Development or Business Development team.
Proven success in building and managing international BDR/BD teams in a fast-paced startup or scale-up environment.
Deep understanding of the enterprise sales cycle and buyer journey in MarTech, CDP, or related SaaS domains.
Data-driven mindset profiles (ICPs), and refined opportunity qualification criteria. Collaborate strategically with Marketing to optimize lead nurturing, campaign targeting, and content strategy for demand generation.
Market & Vertical Expansion: Lead business development initiatives supporting new market entries, strategic vertical expansions, and impactful product launches, tailoring outreach strategies by segment, region, and buyer persona for maximum effectiveness.
Partnerships & Channels: Contribute to and/or lead account-based strategies and partner/channel pipeline development where applicable, identifying and nurturing strategic alliances.
Culture & Advocacy: Champion a culture of curiosity, accountability, customer-firstwith strong analytical and reporting capabilities.
Excellent communication, leadership, and organizational skills.
Hands-on experience with modern sales tools (e.g., Salesforce, Outreach, Gong, ZoomInfo).

Life at WebEngage:

We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
Ready to redefine the future of Marketing Automation? Think you fit the bill? Come along, let's redefine the future of Marketing Automation!

Quick apply

Refine Your Search

customer success lead | commerce india jobs in powai mumbai maharashtra

Director, Business Development (MEA)

Chief Marketing Officer

Senior Manager — Campaign Operations (Customer Engagement)

Retention & Monetization Analytics Delivery

Content Writer | Commerce India

Media, Influencer and E-comm Marketing Manager

Senior Consultant - TAX - TMT - TAX - ITTS - Transfer Pricing - Mumbai

Sales Manager - L&R

Service Co-Ordinator & Telemarketing executive

Business Development

Onboarding & CSM

Deputy General Manager

Associate - TAG - Analytics

Agent Architect - Inference and Agentic AI

Salesforce Technical Architect (FINS/Auto/MFG/Retail Industry)

Regional Sourcing Manager-West

Graphic Designer - 1/2

Scrum Master 4B

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