Noida Uttar Pradesh Application support engineer Jobs – 551 Open Jobs Today

Application Support Engineer
Optimum Informatics Pvt Ltd —Noida, Uttar Pradesh
- ₹2,80,000 - ₹5,00,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Azure
Quick apply
Integration Engineer
Source Integreta —Noida, Uttar Pradesh
- ₹30,000 - ₹35,000 a month
- Full-time
- Computer Science
- Java
- SQL
- Health insurance
- Paid sick time
Quick apply
3d
IT Support Engineer
Super Plastronics Pvt Ltd —Okhla, Delhi, Delhi
- ₹22,000 - ₹27,000 a month
- Full-time
- Software troubleshooting
- Microsoft Office
- In-person
Quick apply
Desktop Support Engineer
Altosh HR Consulting —Noida, Uttar Pradesh
- ₹2,00,000 - ₹3,50,000 a year
- Full-time
- Software troubleshooting
- Microsoft Office
- Computer networking
Quick apply
5d
Application Engineer
EY —Noida, Uttar Pradesh
- Azure
- Analysis skills
- JavaScript
AI ML Engineer
Optum —Noida, Uttar Pradesh
- Full-time
- Azure
- Computer Science
- Master's degree
- Health insurance
NOC Monitoring Engineer-Infrastructure Management
Sopra Steria —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Azure
- Customer service
Senior Product Validation Engineer- Aprisa
Siemens —Noida, Uttar Pradesh
- Full-time
- Master's degree
- Analysis skills
- Electrical experience
5d
QA Engineer
Attentive.ai —Noida, Uttar Pradesh
- Databases
- SQL
- APIs
Quick apply
Cloud Engineer
Cognizant —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- AWS
- Machine learning
- Scripting
3d
AWS Support Engineer L1
i2k2 Networks —Noida, Uttar Pradesh
- Full-time
- Windows
- AWS
- Bachelor's degree
DevOps and Linux Application Support Engineer
Dreamsol —Noida, Uttar Pradesh
- Azure
- Computer Science
- DevOps
Sr. Network Engineer
EBIZ Solution Pvt. Ltd. —Noida, Uttar Pradesh
- Up to ₹1,00,000 a month
- Full-time
- B.Sc
- System design
- Analysis skills
Quick apply
Analyst - Business Data Services 5A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- Azure
- Computer Science
Quick apply
NOC Engineer
360 DC Group —Noida, Uttar Pradesh
- AWS
- Scripting
- Linux
Quick apply
6d
Application Support Analyst - DEX
TeamViewer Germany GmbH —Noida, Uttar Pradesh
- Hybrid work
- Azure
- Windows
- SQL
Quick apply
IT Support Engineer
Greenbucks Securities Pvt ltd —Noida, Uttar Pradesh
- ₹25,000 - ₹40,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- B.Sc
- Paid time off
- Flexible schedule
Quick apply
Cloud Application Support Engineer (APAC) - Noida
NeoXam —Noida, Uttar Pradesh
- Hybrid work
- Oracle
- Computer Science
- Software troubleshooting
Software Development Engineering in Test (SDET)
Lab49 —Noida, Uttar Pradesh
- Full-time
- APIs
- Agile
AWS Support Engineer
TechyBex —Noida, Uttar Pradesh
- Software troubleshooting
- Java
- Administrative experience

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Application Support Engineer

Optimum Informatics Pvt Ltd
Noida, Uttar Pradesh

Quick apply

Job details

Full-time
₹2,80,000 - ₹5,00,000 a year

Qualifications

Microsoft Powerpoint
Microsoft Word
Azure
Computer Science
Bootstrap
Customer service
Engineering
C#
Microsoft SQL Server
Technical support
Microsoft Office
.NET
Databases
Bachelor's degree
IT support
Communication skills
jQuery

Full job description

Role : Application Support Engineer

Location : Noida

Job Description :

Application Support Engineer

At Optimum Info, we are continually innovating and developing a range of software solutions empowering the Network Development and Field Operations businesses at Automotive, Power Sports and Equipment industries. Our integrated suite of comprehensive solutions provides a seamless and rich experience to our customers, helping them become more effective at their work and create an impact on the organization.

Our sharp cultural focus on outstanding customer service and employee empowerment is core to our growth and success. As a growing company, we offer incredible opportunities for learning and growth with opportunity to manage high-impact business solution.

Position Overview

The Engineer – Applications Support is a specialist role that requires deep understanding of the supported applications, an ability to analyze issues and identify resolutions and to communicate clearly. The primary focus for this position is assisting users through resolving their queries or issues, raised using the organization’s ticketing platform or other supported channels.

For issues that require deeper technical knowledge or access to code, this role will initially escalate the tickets to higher levels of support but is expected to acquire technical skills and be able to support at all levels in due course. When issues are resolved, this role will participate in validating the resolution in pre-production and production environments.

Key Responsibilities

· Receive issues and requests through the organization’s ticketing system.

o (Log tickets when issues are reported through alternate supported channels).

· Timely Incident acknowledgement and response.

· Carry out classification of support tickets and prioritize for resolution.

· Providing functional clarification and responses to the end users’ queries.

· Issue analysis and timely closure of tickets, within defined turnaround times.

· Issue investigation and resolution (or workarounds) through querying the databases.

· Forward identified bug reports to next level of support and provide functional workarounds to the users.

· Ticket / case escalation to the next level of support, as necessary.

· Assist the next level of support in issue resolution by coordinating with end users.

· Document the resolutions provided, to build a knowledge base over a period of time.

Desired qualifications and experience:

· Ability to quickly learn the features and functionality of applications.

· Ability to query databases and use tools to guide users in resolving issues.

· 1-2 years’ overall experience in a professional services organization, with primary focus

on using and working with IT systems.

· Experience in a customer facing IT support role.

· Excellent written, presentation, and oral communication skills.

· Experience with .NET framework using C# language, jQuery, Bootstrap and SQL Server

web application testing.

· Exposure to any public cloud environment, preferably Azure.

Education:

· Bachelor's degree in engineering or computer science or a related field

Other Attributes:

· Knowledge of automotive sales and business processes desirable

· Strong customer service orientation

· Analytical, troubleshooting, and problem-solving skills

· Focus on maintaining detailed documentation

· Experience working in a team-oriented, collaborative environment

· Must be proficient in MS Office tools like Word, Excel, and PowerPoint

· Able to work in assigned shifts, with structured handovers at start and end of shift

Job Type: Full-time

Pay: ₹280,000.00 - ₹500,000.00 per year

Application Question(s):

This Job requires offline interview in Noida (Mandatory). Apply only if you can appear offline for the interview process?
What is your Current CTC?
What is your Expected CTC?
What is your notice period? we are looking for immediate joiners
Why do you think you are fit for this role?

Education:

Bachelor's (Required)

Experience:

Technical support: 1 year (Required)

Location:

Noida, Uttar Pradesh (Noida) (Required)

Work Location: In person

Quick apply

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