Kochi Kerala Guest experience manager Jobs – 143 Open Jobs Today

Front Office Associate
THE AVENUE REGENT —Kochi, Kerala
- ₹10,000 - ₹20,000 a month
- Weekend availability
- Customer service
- English
- Bachelor's degree
- Flexible schedule
- Food provided
Quick apply
MICROSOFT SHAREPOINT + POWER PLATFORM ADMIN
GadgEon —Kochi, Kerala
- Azure
- Analysis skills
- SharePoint
Assistant F&B Manager
Niko Hotels —Kadavanthara, Kochi, Kerala
- ₹15,000 - ₹25,000 a month
- Full-time
- Supervising experience
- In-person
- Restaurant
- Food provided
Quick apply
Attendant-Food & Beverage
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
13d
Graphic Designer
Grand Hyatt Kochi —Kochi, Kerala
- Full-time
- Master's degree
- Administrative experience
- Bachelor's degree
Sales Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- Sales
- Bachelor's degree
- Business Administration
14d
Digital Marketing Manager(immediate joiner preferred)
Armia Systems —Infopark-Kochi, Kochi, Kerala
- ₹45,000 - ₹50,000 a month
- Full-time
- Bachelor's degree
- In-person
- Leadership
Quick apply
13d
Sales and Marketing Officer
SRS SMARTBITE —Kochi, Kerala
- ₹18,000 - ₹20,000 a month
- Hybrid work
- Sales
- English
- Driving
- Flexible schedule
Quick apply
9d
Assistant Manager- Engineering
Marriott International, Inc —Kochi, Kerala
- Full-time
- No experience needed
- 12th Pass
- Plumbing
Loss Prevention Associate
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
Barista
THE AVENUE REGENT —Kochi, Kerala
- ₹20,000 - ₹25,000 a month
- Weekend availability
- Hospitality
- Customer service
- English
- Flexible schedule
- Food provided
Quick apply
Chief Engineer
Hyatt Regency Kochi —Kochi, Kerala
- Full-time
- Administrative experience
- Bachelor's degree
- Diploma
Guest Service Associate-Food & Beverage
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
13d
Assistant Manager - IT
AccorHotel —Kochi, Kerala
- Full-time
- Management
- Computer Science
- English
Quick apply
8d
Front Office Executive
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
- POS
13d
Front Office Receptionist
Infomakel Solutions —Kaloor, Kochi, Kerala
- ₹12,000 - ₹15,000 a month
- Full-time
- Customer service
- English
- Microsoft Office
Quick apply
12d
Officer-Loss Prevention
Marriott International, Inc —Kochi, Kerala
- Full-time
- 12th Pass
- Supervising experience
4d
Front Office Executive (Receptionist)
Sree Gokulam Motors & Services Pvt Ltd. —Thaikkattukara, Kochi, Kerala
- ₹15,000.00 - ₹25,232.92 a month
- Full-time
- Microsoft Word
- Hospitality
- Customer service
Quick apply
Duty Manager
Marriott International, Inc —Kochi, Kerala
- Full-time
- No experience needed
- Administrative experience
- 12th Pass
4d
Senior Full Stack .NET Developer
VOYE HOMES —Kochi, Kerala
- ₹30,000 - ₹50,000 a month
- Full-time
- Hospitality
- Azure
- Software troubleshooting
Quick apply

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guest experience manager jobs near kochi kerala

Front Office Associate

THE AVENUE REGENT
Kochi, Kerala

Quick apply

Job details

Permanent | Fresher | Full-time
₹10,000 - ₹20,000 a month

Benefits

Flexible schedule
Food provided

Qualifications

Guest relations
Customer service
Upselling
English
Bachelor's degree
Hospitality Management
Diploma
Communication skills
Time management
Hotel management

Full job description

Job Description – Front Office Staff

Department: Front Office
Industry: Four Star Hotel
Reports To: Front Office Manager / Duty Manager

Job Summary

The Front Office Staff is responsible for providing professional and courteous guest service at the reception desk, ensuring smooth check-in and check-out procedures, handling guest enquiries, and maintaining high hospitality standards to enhance guest satisfaction.

Key Responsibilities

Welcome guests warmly and assist with check-in and check-out procedures.
Handle room reservations, cancellations, and amendments efficiently.
Provide information regarding hotel facilities, services, and local attractions.
Attend guest enquiries, requests, and complaints promptly and professionally.
Coordinate with Housekeeping and other departments for room readiness and guest requirements.
Maintain accurate guest records and billing details in the hotel management system.
Handle cash, card transactions, and prepare daily reports.
Answer telephone calls and respond to emails courteously.
Ensure the reception area is clean, organized, and presentable at all times.
Follow hotel policies, grooming standards, and operational procedures.
Assist in upselling hotel rooms and services whenever possible.
Maintain confidentiality of guest information and hotel data.

Required Skills & Qualifications

Bachelor’s Degree / Diploma in Hotel Management or related field preferred.
Minimum 1–2 years of experience in Front Office operations in a hotel.
Good communication and interpersonal skills.
Pleasant personality with professional grooming standards.
Ability to work in shifts, weekends, and holidays.
Strong customer service and problem-solving skills.
Knowledge of English is mandatory; additional languages will be an advantage.

Key Competencies

Guest Relations
Communication Skills
Teamwork
Time Management
Attention to Detail
Multitasking Ability
Professional Etiquette

Working Conditions

Rotational shifts including night shifts.
Standing for extended periods may be required.
Fast-paced hospitality environment.

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

Flexible schedule
Food provided

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in kochi kerala

Front Office Associate

MICROSOFT SHAREPOINT + POWER PLATFORM ADMIN

Assistant F&B Manager

Attendant-Food & Beverage

Graphic Designer

Sales Manager

Digital Marketing Manager(immediate joiner preferred)

Sales and Marketing Officer

Assistant Manager- Engineering

Loss Prevention Associate

Barista

Chief Engineer

Guest Service Associate-Food & Beverage

Assistant Manager - IT

Front Office Executive

Front Office Receptionist

Officer-Loss Prevention

Front Office Executive (Receptionist)

Duty Manager

Senior Full Stack .NET Developer

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